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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    476
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,005
Neutral
54
Negative
55
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47,501 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,639)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user jeaniec70
Texas
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

I got the flags today (2-24-23). Nice size to put on my mailbox to shows that I love Texas.

Date of experience: February 14, 2023

Thumbnail of user louisp450
Florida
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

First time I ordered any flags from from your company so far so good we'll see how it goes.

Quality

Date of experience: May 12, 2023

Thumbnail of user joycep813
Arizona
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

We are very pleased with our flag. The lights are very bright.

Date of experience: February 21, 2024

Thumbnail of user chelsies33
Kentucky
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Fast and easy ordering and delivery. Great experience. This was a reorder.

Date of experience: February 1, 2024

Thumbnail of user brookeh342
Virginia
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Absolutely loved everything, the process of buying online and the fast shipping!

Date of experience: January 27, 2024

Thumbnail of user traceyc526
California
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Ordering was quick and easy and the product arrived in a timely fashion.

Quality

Date of experience: December 11, 2023

Thumbnail of user franc174
Texas
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

The flags are a very good product. And they always provide good service.

Date of experience: December 12, 2023

Thumbnail of user jamesc7110
Illinois
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Was looking for well-made flags for grave sites and preferred American made products.

Quality

Date of experience: November 28, 2023

Thumbnail of user lindal3943
Illinois
1 review
0 helpful votes
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January 4th, 2024
Verified purchase
• Updated review

The product and shipping were great. I had to return the item because it was the wrong one.

Reason I chose this business:

One decent place with decent flagpole lights.

Reason I chose this product:

Excellent quality. Instructions could be a bit clearer or user friendly.

Quality

Date of experience: December 28, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank your for your continued business!

Great service and product
November 22nd, 2023
Verified purchase
• Previous review

The shipping was great. Also, product excellent. Would recommend

Quality

Date of experience: November 15, 2023

Thumbnail of user kathleeno959
Michigan
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Great. From online ordering, to delivery which was quick. It was packaged nicely

Just needed to clarify shipping address

Reason I chose this business:

Made in the USA

Reason I chose this product:

Father’s military funeral flag

Service
Quality

Date of experience: November 30, 2023

Thumbnail of user justing851
Wisconsin
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Great quality, showed up quickly, easy to do. Overall was an easy experience

Service
Value
Shipping
Quality

Date of experience: November 17, 2023

Thumbnail of user rolandb207
Maryland
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

All good! We always use your flags!Very pleased with the service we get from your store..

Date of experience: February 2, 2024

Thumbnail of user gailb1064
Arizona
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

The flag was as well made as I wanted. I'm satisfied!😁

Reason I chose this business:

Previous purchased

Reason I chose this product:

Because it is 100% American made

Quality

Date of experience: February 4, 2024

Thumbnail of user pauls5216
Massachusetts
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Ordering was easy and display case was delivered in no time at all.

Quality

Date of experience: November 7, 2023

Thumbnail of user christellj1
Utah
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

Easy to navigate through the website and understand the product i was purchasing.

Quality

Date of experience: October 6, 2023

Thumbnail of user tomd1354
Virginia
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Will not hold up in the wind along the coast where I live

Quality

Date of experience: September 7, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. Nylon flags are not meant for coastal areas or areas with high wind. If you purchase a new flag moving forward you will want to purchase a polyester flag with a finish such as Koralex.

Thumbnail of user margieb166
California
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

The flag we received was exactly as described. We are very pleased--thank you!

Date of experience: September 8, 2023

Thumbnail of user janer674
Kentucky
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase
• Updated review

Good I love my flag that I purchased in the fall of 2023

Quality

Date of experience: October 20, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Jane!

Super Beautiful American Flag
February 22nd, 2023
Verified purchase
• Previous review

Fast delivery. Well packaged. Bright red stripes and deep blue background
Very nicely stitched, With heavy thread.

Date of experience: January 23, 2023

Thumbnail of user chrisp411
Ohio
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Excellent product and service! We are very happy with the bunting we ordered.

Date of experience: September 1, 2023

Thumbnail of user cafer1
Florida
2 reviews
0 helpful votes
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November 3rd, 2023
Verified purchase

Purchased a new flag to replace the one destroyed in a house fire

Date of experience: October 27, 2023

Thumbnail of user donnaf1710
Texas
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Was overall happy with the store and all the products available on line.

Reason I chose this business:

Had been looking for these items for awhile and decided to pull the trigger at that moment.

Reason I chose this product:

As stated above.

Quality

Date of experience: September 30, 2023

Thumbnail of user carolyng997
Washington
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

FROM ORDERING TO DELIVERY, I WILL ORDER FLAGS FROM UNFS. EXCELLENT QUALITY. This is my first order, just have wait to see how it weathers and wears.

Date of experience: January 2, 2024

Thumbnail of user anabellac1
Texas
1 review
0 helpful votes
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November 1st, 2023
Verified purchase
• Updated review

Easy to order and you have all the flags we need, thank you

Quality

Date of experience: October 30, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Anabella!

Always have what I'm looking for
October 7th, 2022
Verified site experience
• Previous review

Date of experience: September 7, 2022

It was eash to order and like your slections of flags
August 6th, 2021
Verified site experience
• Previous review

Date of experience: July 7, 2021

Thumbnail of user richardd3235
Pennsylvania
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Very satisfied with the light. Easy to install and use the same day.

Date of experience: November 1, 2023

Thumbnail of user kathlynw12
Utah
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

We got the Flags at the appropriate time and they looked very nice!

Date of experience: November 2, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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