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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
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One of the oldest flag retailers online.
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Reviews (7,638)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user johnt5070
Virginia
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Very good service. Fast and reliable. Everything came on time and I was very satisfied.

Date of experience: February 6, 2024

Thumbnail of user josephc2896
New Jersey
2 reviews
0 helpful votes
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November 5th, 2023
Verified purchase

I have felt with this company several times and have never been disappointed.

Reason I chose this product:

Quality and durability

Quality

Date of experience: October 6, 2023

Thumbnail of user jamesh7384
New York
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I went searching for a unique flag and this company's website seemed sincere so I went with them

Reason I chose this business:

Their name and photos of their products

Reason I chose this product:

I was hosting a large get together and needed a flag

Quality

Date of experience: December 20, 2023

Thumbnail of user dorothev
California
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Lord bless America. Thanks! Our flags shine brightly with the Pride of America!

Quality

Date of experience: August 24, 2023

Thumbnail of user chenc36
Alabama
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Good communication, good price, quick shipping. Would definitely consider ordering from here again.

Quality

Date of experience: April 13, 2023

Thumbnail of user kellyc1719
Kansas
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

It shipped fast and I am very happy with how it turned out!

Date of experience: March 15, 2023

Thumbnail of user williamw3910
Arizona
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

The site was easy to navigate, prices clearly listed and flags clearly displayed.

Quality

Date of experience: May 29, 2023

Thumbnail of user pattyp231
Virginia
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

It was easy and quick. Phone # was wrong said not in service

Quality

Date of experience: June 20, 2023

Thumbnail of user stevec2339
Michigan
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Is a nice place to find car window flags and other flags thanks

Quality

Date of experience: December 23, 2022

Thumbnail of user elizabethb3167
Texas
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

The Flag I bought had great quality. The color detail was amazing also.

Date of experience: April 19, 2023

Thumbnail of user michaelb9960
Michigan
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

America! Thank you for your great products and all of the great choices

Quality

Date of experience: March 2, 2023

Thumbnail of user rosemaryf270
California
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Good price, good product and fast service for our Exchange Club holiday presentations.

Reason I chose this business:

Good and reliable company.

Reason I chose this product:

Exactly what was needed.

Quality

Date of experience: August 18, 2023

Thumbnail of user charlesr1967
Ohio
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Very pleased! Lots of comments from neighbors all of whom are retired Navy!

Reason I chose this business:

You have everything I want.

Reason I chose this product:

Former 1st. Inf.Div.Two hitches!

Quality

Date of experience: March 2, 2023

Thumbnail of user stevem3139
Iowa
1 review
1 helpful vote
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June 25th, 2023
Verified purchase

Did not know these flags were made in China. Will not buy again.

Date of experience: May 26, 2023

Thumbnail of user lindaw3406
Indiana
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Was easy to order and happy to see that they are American made

Quality

Date of experience: April 22, 2023

Thumbnail of user richf204
New Jersey
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Flag does not curl up on the post. Quality of flag is great.

Reason I chose this business:

Price and quality

Reason I chose this product:

Patriotism is important

Quality

Date of experience: October 29, 2022

Thumbnail of user judep35
Georgia
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Easy ordering process and good quality. I like the shipping method and packaging.

Quality

Date of experience: October 6, 2022

Thumbnail of user emilyc1048
New York
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

Great quality product and was shipped and to my door within 5 days.

Quality

Date of experience: October 10, 2022

Thumbnail of user tammym115
Utah
2 reviews
0 helpful votes
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June 22nd, 2023
Verified purchase

The Flags are made beautifully and tough. And got prompt delivery. Thank U

Date of experience: May 23, 2023

Thumbnail of user dennish1066
Washington
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Site was easy to use, and flag was delivered in a timely manner.

Date of experience: January 18, 2023

Thumbnail of user danab758
New York
1 review
0 helpful votes
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April 15th, 2023
Verified purchase
• Updated review

Only place I order flags from. Package was secure.
Delivery was on time.

Reason I chose this business:

My son likes to order from here.

Quality

Date of experience: March 16, 2023

Only place I order flags from
April 1st, 2023
Verified site experience
• Previous review

Date of experience: March 2, 2023

Thumbnail of user rickk468
Virginia
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Flag was received on schedule as promised and was of the quality expected

Date of experience: January 24, 2023

Thumbnail of user jl845
Oregon
1 review
1 helpful vote
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February 22nd, 2023
Verified purchase

Purchased two one for our neighborhood and o e for myself. Very satisfied!

Reason I chose this business:

Quality reviews

Reason I chose this product:

Material they are made of is great

Quality

Date of experience: January 23, 2023

Thumbnail of user jerrys544
Wyoming
2 reviews
0 helpful votes
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July 4th, 2020
Verified purchase
• Updated review

I enjoyed shopping here because of the variety and price of your flags.

Reason I chose this business:

Cheaper than American Legion flag site!

Reason I chose this product:

I’m a veteran and wanted to be able to show it!

Value
Shipping
Quality

Date of experience: June 4, 2020

I enjoyed shopping here because of the variety and...
June 24th, 2020
Verified site experience
• Previous review

I enjoyed shopping here because of the variety and price of your flags.

Date of experience: May 25, 2020

Thumbnail of user lindac4580
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Very convenient. Product is very durable and lasts in all kinds of weather

Quality

Date of experience: December 5, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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