Sitejabber Website Reviews and Complaints
  • Bookmark

    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
View ratings trends

Instant Feedback

47,500 reviews

36
See all photos
Special offer from United States Flag Store
One of the oldest flag retailers online.
Visit Us Gain trust and grow your business with customer reviews
How would you rate United States Flag Store?

Reviews (7,638)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user janellaf2
Maryland
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Order place and item received when promised. Flag case is excellent quality item.

Reason I chose this business:

Want item made in USA

Reason I chose this product:

Want item made in USA

Quality

Date of experience: May 9, 2023

Thumbnail of user jimm1330
Florida
1 review
0 helpful votes
  • Send Message
September 6th, 2020
Verified purchase
• Updated review

Simple, easy order. Took under 2 minutes and it was my first order...

Reason I chose this business:

Return customer

Reason I chose this product:

Good bulk price...

Value
Shipping
Quality

Date of experience: August 7, 2020

Simple, easy order
August 27th, 2020
Verified site experience
• Previous review

Simple, easy order. Took under 2 minutes and it was my first order...

Date of experience: July 28, 2020

Thumbnail of user elizabethj1450
Idaho
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase

Very pleased with our flags. I will continue making purchases with your company.

Date of experience: August 3, 2023

Thumbnail of user rs802
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 27th, 2023
Verified purchase

Perfect part for what I need for customers. Please get more of these

Quality

Date of experience: February 25, 2023

Thumbnail of user joek1121
Tennessee
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Some flags were made in China. You should make clear where each made.

Reason I chose this business:

American made
Price

Reason I chose this product:

What needed

Quality

Date of experience: May 9, 2023

Thumbnail of user chads713
Illinois
1 review
0 helpful votes
  • Send Message
March 9th, 2023
Verified purchase

Phenomenal quality. At this price-point, I was shocked at how well it's made.

Reason I chose this business:

Found online by google searching for flags

Reason I chose this product:

For flag pole outside of our small family owned car dealership

Quality

Date of experience: February 7, 2023

Thumbnail of user donnah2347
Tennessee
1 review
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase

We fly the US Flag & a State flag 24/7 at our 911 Call Center. Great product.

Reason I chose this business:

It came up in my internet search & I compared reviews about the product & service to like vendors.

Quality

Date of experience: November 17, 2022

Thumbnail of user robertn1512
Pennsylvania
3 reviews
0 helpful votes
  • Send Message
June 11th, 2023
Verified purchase

Good service. Flags meet our needs.

Flag is hung over our rear deck.

Date of experience: May 12, 2023

Thumbnail of user debbieh1133
Wisconsin
1 review
0 helpful votes
  • Send Message
December 19th, 2022
Verified purchase

Very satisfied. Would recommend to everybody. I liked the various choices I had.

Reason I chose this business:

They had what I was looking for.

Reason I chose this product:

They were reasonably priced and exactly what I was looking for.

Quality

Date of experience: November 19, 2022

Thumbnail of user dennisg809
Ohio
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

Easy to use website. Prices are reasonable. Great place to buy flag products.

Quality

Date of experience: April 14, 2023

Thumbnail of user gaylek105
Maryland
2 reviews
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

The flags arrived on time and in they were all in good condition.

Reason I chose this business:

American made

Quality

Date of experience: December 22, 2022

Thumbnail of user erins911
Rhode Island
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

It was easy and fast and the colors are great made very well.

Quality

Date of experience: May 14, 2023

Thumbnail of user nicolel1578
Wisconsin
1 review
0 helpful votes
  • Send Message
November 23rd, 2022
Verified purchase

Durable. And stands the test of time just like the colors it portrays.

Quality

Date of experience: October 24, 2022

Thumbnail of user earlw178
Illinois
1 review
0 helpful votes
  • Send Message
March 18th, 2023
Verified purchase

The flags were just what I ordered and were delivered in quick time

Date of experience: February 16, 2023

Thumbnail of user jeffs2918
Missouri
1 review
0 helpful votes
  • Send Message
August 18th, 2023
Verified purchase

So far so good.I have nothing else to say. I got my Order.

Date of experience: August 15, 2023

Thumbnail of user meredithb206
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 18th, 2023
Verified purchase

Order was easy to place, delivered on time and product was high quality

Date of experience: August 16, 2023

Thumbnail of user melf115
New York
1 review
0 helpful votes
  • Send Message
August 14th, 2023
Verified purchase

I was able to place my order and I received a confirmation email.

Quality

Date of experience: August 13, 2023

Thumbnail of user richardb5845
Louisiana
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

It too entirely too long to get the flags I ordered.

Date of experience: February 1, 2024

Thumbnail of user joannp255
New Jersey
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase

I'll let you know in 6 months in the weather. I will be leaving it on the grave

Reason I chose this business:

Online, liked the way it looked

Reason I chose this product:

It represents what my did. A military man

Quality

Date of experience: May 23, 2023

Thumbnail of user sharonj1491
Arizona
1 review
0 helpful votes
  • Send Message
September 29th, 2023
Verified purchase

Very easy to order my pin. The flag pin is perfect for my project. I recommend this company

Quality

Date of experience: August 30, 2023

Thumbnail of user emilye553
Colorado
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Had just what I was looking for and was very easy to order, quick shipping and great price!

Date of experience: June 20, 2023

Thumbnail of user hannahs758
Virginia
1 review
0 helpful votes
  • Send Message
March 26th, 2023
Verified purchase

The flags purchased were great quality and at a great price! They also came in a timely manner.

Date of experience: February 24, 2023

Thumbnail of user nellh21
Arizona
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

We are very pleased with the flag we received—it is very well made and can withstand our winds

Quality

Date of experience: October 16, 2023

Thumbnail of user kandys26
Wisconsin
1 review
0 helpful votes
  • Send Message
January 13th, 2023
Verified purchase

The site was easy and did an excellent job on getting the item to me fast and correct.

Reason I chose this business:

Needed a new flag

Reason I chose this product:

They looked like the site had more to choose from on US flags

Quality

Date of experience: December 14, 2022

Thumbnail of user dawnd370
Tennessee
3 reviews
0 helpful votes
  • Send Message
April 16th, 2023
Verified purchase

These are perfect and the kids were so excited to have their own flags attached to their playhouse.

Reason I chose this business:

I purchased here before

Reason I chose this product:

Personal history

Quality

Date of experience: March 17, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

How do I know I can trust these reviews about United States Flag Store?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about United States Flag Store?