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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
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One of the oldest flag retailers online.
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Reviews (7,638)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user richardb4336
Massachusetts
1 review
0 helpful votes
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December 29th, 2023
Verified purchase
• Updated review

I bought another quality flag. Looks great. I hope it lasts years.

Date of experience: December 22, 2023

Fast and efficient
October 20th, 2023
Verified site experience
• Previous review

Date of experience: September 20, 2023

Thumbnail of user paulp2584
South Carolina
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great! Everyone loves them. Flying nice for our community.

Date of experience: February 7, 2024

Thumbnail of user ronp796
Florida
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great looking flag and well constructed...Nice addition!

Date of experience: February 7, 2024

Thumbnail of user ronniep176
Colorado
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good - suprised that this flag is still available to purchase in America.

Quality

Date of experience: February 6, 2024

Thumbnail of user mikes4930
North Carolina
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Great experience with y'all have always flown this flag and will be ordering some later.

Date of experience: February 6, 2024

Thumbnail of user catherines1504
Texas
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Satisfied with ordering and receiving thank you for both

Reason I chose this business:

Found what we needed

Reason I chose this product:

Looked to be what we needed

Quality

Date of experience: February 6, 2024

Thumbnail of user philips1073
Texas
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Thanks for your great product. It was received early than expected.

Date of experience: February 6, 2024

Thumbnail of user sharonm3453
Arkansas
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Exactly what I needed to hang my office sign. Easy to order.

Date of experience: December 15, 2023

Thumbnail of user harryg448
Wisconsin
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

It Was very easy to choose the American flag I wanted.the web site was easy to browse

Date of experience: January 25, 2024

Thumbnail of user dolliew6
Alabama
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Good customer service all in all great all away round,had everything I needed

Date of experience: January 29, 2024

Thumbnail of user edwardb1741
Florida
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Great service and quality value for the money. Easy to deal with this company.

Reason I chose this business:

Done business with this company in the past.

Reason I chose this product:

Needed them for an organizational color guard

Quality

Date of experience: February 5, 2024

Thumbnail of user brentk173
Georgia
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

No problems. Product received seemed to be good quality and exactly what I expected.

Reason I chose this business:

Same item as other companies but lower price.

Reason I chose this product:

Need to re-install flag pole.

Quality

Date of experience: February 5, 2024

Thumbnail of user micheled886
Oregon
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Fast shipping and great quality US Flag. We had bought from you preciously as well.

Reason I chose this business:

Made in the USA.

Reason I chose this product:

Great reviews and good quality.

Quality

Date of experience: February 5, 2024

Thumbnail of user raymondw687
Florida
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

One should be able to see shipping cost prior to checkout!

Quality

Date of experience: January 12, 2024

Thumbnail of user christyk196
Mississippi
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Thank you. I have been looking for a State of MS Flag for a while. I love it!

Date of experience: January 19, 2024

Thumbnail of user matthewj905
North Carolina
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

The pole was flimsy and the flag was poorly made very disappointed.

Date of experience: January 29, 2024

Thumbnail of user johnp7404
New York
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Very good order was received in a short while and in good condition

Date of experience: January 26, 2024

Thumbnail of user jenniferr3430
Virginia
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Found what I was looking for fast easy and price was great

Quality

Date of experience: December 2, 2023

Thumbnail of user billp904
Iowa
3 reviews
0 helpful votes
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February 11th, 2024
Verified purchase

Love this flag. High Quality, Bold bright colors. Made in the USA

Date of experience: February 4, 2024

Thumbnail of user jond659
Texas
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Excellent product for the price. Only thing better was the customer service

Date of experience: November 29, 2023

Thumbnail of user terrya893
Georgia
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Just placed my order, and I will wait and see how my package turns out to be!

Quality

Date of experience: November 23, 2023

Thumbnail of user michaelh7788
Maryland
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Everything went well, nice timing, and good quality at a good price!

Date of experience: November 29, 2023

Thumbnail of user garya702
Ohio
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase
• Updated review

I ordered a flag holder for a grave of a veteran. I was pleased with the product you sent me.

Date of experience: December 22, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Gary!

Great, all the info was there
February 7th, 2022
Verified site experience
• Previous review

Date of experience: January 8, 2022

Thumbnail of user gaill524
Oregon
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Easy to order and came on time. Great material.lots of great flags

Date of experience: November 20, 2023

Thumbnail of user douga258
Illinois
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

I BOUGHT A FLAGPOLE AND SEVERAL FLAGS FROM UNITED FLAG STORE. I HAVE HAD NOTHING BUT GOOD ITEMS AND GOOD SERVICE!

Reason I chose this business:

I FOUND THEM ON THE INTERNET AND GAVE THEM A TRY DUE TO THEIR REVIEWS SEVERAL YEARS AGO AND AM STILL BUYING FROM THEM. I RECOMEND THEM TO YOU!

Reason I chose this product:

I HAVE NYLON FLAGS TO FLY ON WINDY DAYS AND GOT THESE POLYESTER FLAGS TO FLY ON LESS WINDY DAYS WITH MY AMERICAN FLAGS.

Quality

Date of experience: April 27, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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