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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
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47,500 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,638)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user markt2254
Pennsylvania
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Ordered and received on time. I will keep you in mind.
The next time i need flags,

Date of experience: July 1, 2023

Thumbnail of user brianf1863
Virginia
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Shipping was free until I applied a coupon. Now I am paying for shipping? Kind of sneaky.

Quality

Date of experience: February 28, 2023

Thumbnail of user herbertj49
Florida
1 review
0 helpful votes
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July 27th, 2023
Verified purchase
• Updated review

I had a hard time finding the flag I wanted to purchase.

Quality

Date of experience: July 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Herbert. If you are in need of assistance with product please call our customer service team at 877-732-2458.

I wouldn't buy flags anywhere else
September 30th, 2021
Verified site experience
• Previous review

Date of experience: August 31, 2021

Thumbnail of user kathleena1107
Virginia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

The three of the flags that we ordered were just what we wanted. They arrived as promised.

Reason I chose this business:

They had good reviews.

Reason I chose this product:

They were available in the size and price that I was looking for.

Quality

Date of experience: November 9, 2022

Thumbnail of user johnj3511
Massachusetts
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

I needed to replace the flag I have mounted on my mailbox.

Reason I chose this business:

When I needed to change my mailbox post from wood to granite with a new box the contractor that I hired supplied a flag attached to a block behind the box. I need help to duplicate the old worn out flag.The United States Flag Store had the selections I needed

Quality

Date of experience: April 7, 2023

Thumbnail of user sherylj123
Texas
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Quick easy to find flag and ordered
Received in a quick order

Reason I chose this business:

Had the flags I needed

Reason I chose this product:

Needed it for the finishing of the centerpiece

Quality

Date of experience: April 7, 2023

Thumbnail of user geralds750
Maine
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Both efficient and satisfactory. Ordering was straight forward and delivery very timely.

Date of experience: March 20, 2023

Thumbnail of user jamesm8198
Pennsylvania
1 review
1 helpful vote
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March 2nd, 2023
Verified purchase

Easy to use website and the quality of the item is excellent.

Reason I chose this business:

American made products.

Reason I chose this product:

Made in PA out of PA wood and with PA labor,

Quality

Date of experience: January 31, 2023

Thumbnail of user kevinw2149
Texas
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Easy and convenient
Quality flags and proud to have at my home

Reason I chose this business:

Made in America and looked like quality

Reason I chose this product:

To place on my property prior to flag day and july 4th

Quality

Date of experience: June 14, 2023

Thumbnail of user sandram3328
Arizona
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Fast service, merchandise ordered was merchandise received, sturdy and long lasting products

Quality

Date of experience: May 28, 2023

Thumbnail of user normal231
Hawaii
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Very good quality flag looks wonderful flying high with my American flag

Reason I chose this business:

Made in America!

Quality

Date of experience: May 2, 2023

Thumbnail of user gregoryr756
New Mexico
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Nice price, easy to shop around web site, and easy check out.

Quality

Date of experience: July 2, 2023

Thumbnail of user melaniew449
Colorado
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

The flags are great. Just the right size and quality is exceptional.

Date of experience: September 28, 2022

Thumbnail of user maryh4510
Virginia
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

My order came quickly and the flag is perfect for my needs.

Date of experience: June 14, 2023

Thumbnail of user brendab2442
Tennessee
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

I had no problems. Just what I was looking for reasonably priced.

Quality

Date of experience: March 24, 2023

Thumbnail of user davidl7123
Minnesota
2 reviews
0 helpful votes
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October 26th, 2019
Verified purchase
• Updated review

Easy site access, I had no problem looking for what I wanted.

Reason I chose this business:

Variety of flags

Reason I chose this product:

Thought it was good

Service
Value
Shipping
Quality

Date of experience: October 23, 2019

Easy site access, I had no problem looking for what...
October 15th, 2019
Verified site experience
• Previous review

Easy site access, I had no problem looking for what I wanted.

Date of experience: October 12, 2019

Thumbnail of user gayleb124
Michigan
2 reviews
0 helpful votes
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July 15th, 2023
Verified purchase

It was great! It looks wonderful flying under m United States flag

Date of experience: June 15, 2023

Thumbnail of user trevorf143
Maryland
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Fast and efficient. Flags are as they are seen on the website.

Date of experience: August 21, 2023

Thumbnail of user christinea1318
Virginia
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Thank you, we enjoy the quality and durability. We will order again.

Quality

Date of experience: May 8, 2023

Thumbnail of user lisad2788
Washington
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Easy to find, great selection, order and got here in great time!

Reason I chose this business:

Off the internet

Reason I chose this product:

I was looking for flags for our sons return, and you had what I needed

Quality

Date of experience: November 15, 2022

Thumbnail of user marjt3
New York
2 reviews
0 helpful votes
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July 17th, 2023
Verified purchase

Received exactly what I ordered, arrived quickly & happy to have received!

Date of experience: June 17, 2023

Thumbnail of user pata318
Florida
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Love the quality and the fact that they are made in America.

Date of experience: June 14, 2023

Thumbnail of user jimf1714
New Jersey
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

It was a good experience. Price was fine and delivery went well.

Date of experience: September 21, 2023

Thumbnail of user phyllish353
Pennsylvania
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

My experience was a very smooth transaction. Flags are very good quality.

Reason I chose this product:

They were just as they were advertised.

Quality

Date of experience: March 11, 2023

Thumbnail of user tomf1129
Illinois
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

This flag is made durable and able to handle strong winds. Well made and holds its color

Reason I chose this business:

Recommended best flag

Reason I chose this product:

Tough material to stand up to the elements

Quality

Date of experience: May 24, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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