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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,002
Neutral
54
Negative
55
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47,499 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,636)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user kathyd875
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

The website was very easily surfed. The product came quickly, and is a very good quality.

Reason I chose this business:

I felt that I was seeing the quality and pricing that we wanted

Reason I chose this product:

The quality appeared to be good online, and in fact, was upon arrival and the pricing was excellent.

Quality

Date of experience: January 30, 2023

Thumbnail of user evar289
Pennsylvania
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

I liked the size and it was very fast delivery so it was a great experience

Date of experience: September 15, 2023

Thumbnail of user danielk1505
New York
2 reviews
0 helpful votes
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September 10th, 2022
Verified purchase

Quick and easy. Ordering was easy and the order arrived in a very timely time frame.

Quality

Date of experience: August 11, 2022

Thumbnail of user glenwards
Illinois
1 review
1 helpful vote
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March 31st, 2023
Verified purchase

I received the flag and flagpole but there were no rings to attach flag to pole.

Date of experience: March 1, 2023

Thumbnail of user joyces1350
North Carolina
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

The store was easy to navigate and I quickly found just what I was looking for.

Reason I chose this business:

When I searched, it was one of the first to pop up and was just what I was looking for.

Reason I chose this product:

It looked tougher than the one I just took down.

Quality

Date of experience: October 6, 2023

Thumbnail of user marisas134
Arizona
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Excellent experience from start to finish. The quality of the flag seems superior to other flags.

Date of experience: September 19, 2023

Thumbnail of user federicor30
Florida
1 review
0 helpful votes
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August 8th, 2020
Verified purchase
• Updated review

I was very surprised how fast the delivery was, and my order was complete nothing missing!

Reason I chose this business:

I was a customer in the past (2006).

Reason I chose this product:

I love flags and I am proud to honor the States and other Countries for their special holidays.

Value
Shipping
Quality

Date of experience: July 9, 2020

Pretty good experience
July 29th, 2020
Verified site experience
• Previous review

Date of experience: June 29, 2020

Thumbnail of user herberta75
North Carolina
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

I AM PROUD TO SAY THAT, I AM TRUELY HAPPY WITH SHOPPING AT THE UNITED STATES FLAG STORE...LOOKING FORWARD TO SHOPPING AGAIN IN THE FUTURE...

Quality

Date of experience: November 9, 2023

Thumbnail of user georgeg1515
New York
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Great experience and flag came promptly. It is well made and looks great in the yard.

Date of experience: November 17, 2022

Thumbnail of user stevenr1831
North Carolina
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Site was easy to use. Product was packaged real good. Prices are reasonable compared to others.

Reason I chose this business:

Like the convince and the prices

Quality

Date of experience: March 24, 2023

Thumbnail of user patrickb1509
Illinois
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Ordered a flag pole and it arrived undamaged and when it was scheduled for delivery. Thanks!

Date of experience: March 13, 2023

Thumbnail of user joet1082
Texas
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

These were just what I wanted. I will be ordering again when I need any flags.

It was great.

Reason I chose this business:

I was referred by a friend and decided to try your products.

Reason I chose this product:

To honor veterans.

Service
Quality

Date of experience: April 14, 2023

Thumbnail of user cynthiaf1276
New York
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Great website and service from the start to the finish and received my flag in days.

Date of experience: February 13, 2023

Thumbnail of user larryo337
Pennsylvania
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I have ordered many times from You and every time I have always received quality merchandise.

Date of experience: July 10, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Larry!

Thumbnail of user glorias982
Wisconsin
1 review
0 helpful votes
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August 18th, 2023
Verified purchase
• Updated review

Pricing has gone up but will continue to purchase from you but the packing has degraded.

Reason I chose this product:

Respect for our boys in the service and our country.

Quality

Date of experience: August 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Gloria!

Pricing has gone up but will continue to purchase from...
August 1st, 2023
Verified site experience
• Previous review

Pricing has gone up but will continue to purchase from you

Date of experience: July 31, 2023

Thumbnail of user ksb2
Michigan
1 review
0 helpful votes
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August 12th, 2020
Verified purchase
• Updated review

Great quality at a great price. Shipped in a reasonable time, and all look good. Thanks!

Reason I chose this business:

Canadian flag availability

Reason I chose this product:

They will be decorating 2 graves, my father's and a family friend who served in the Royal Canadian Air Force...

Value
Shipping
Quality

Date of experience: July 13, 2020

Hope to see the flags soon!
July 29th, 2020
Verified site experience
• Previous review

Date of experience: June 29, 2020

Thumbnail of user clydep68
Florida
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Liked the flag but not pleased with the color desi

Date of experience: December 25, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We are sorry that you are not happy with the coloring and design these flags are imported. If you would like to reach out to our customer service agents you can reach them M-F 8-5 EST 877-732-2458.

Thumbnail of user maryg3735
Connecticut
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

I ordered a 5 x 7 nylon flag. Love it. I love displaying the American Flag at my house.

Date of experience: November 21, 2023

Thumbnail of user miker2197
Texas
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Good price point quick shipping. Very good overall experience would recommend

Reason I chose this product:

Sentimental value

Quality

Date of experience: November 23, 2023

Thumbnail of user juanitab238
California
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Not what I was expecting. Too tiny not usable for me.

Date of experience: November 8, 2023

Thumbnail of user margaretm2782
California
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Site is easy to navigate, and ordering was simple and quick

Quality

Date of experience: November 10, 2023

Thumbnail of user amyn1138
Pennsylvania
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Flags arrived in the middle of the dates I was given

Date of experience: November 9, 2023

Thumbnail of user arthurj251
Michigan
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Dont usually do reviews but, I needed a new Nam flag I seen you on Facebook, so I thought I would give you a try

Reason I chose this business:

Made in the USA

Reason I chose this product:

Nam Veteran. My other Flag wore out

Quality

Date of experience: May 11, 2023

Thumbnail of user veroniquer19
Germany
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Easy to site website, great variety of flags and great service.

Reason I chose this business:

I found it by internet and did not know it excited while looking for flags for educational purposes

Reason I chose this product:

For a school project in a school in France.

Quality

Date of experience: November 14, 2023

Thumbnail of user cynthial1727
Maryland
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

The case I chose was not originally available, but was sent to me as soon as it became available

I received an email saying the case I chose was not available. I heard nothing else, but several weeks later I received a survey asking me to review my experience. I gave a low review because I had heard nothing else about when the case might become available. 2 days after I submitted my review I received the case! I believe my order just slipped thru the cracks, but they made it right.

Reason I chose this business:

Quality and Made in America

Service
Quality

Date of experience: November 17, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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