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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,002
Neutral
54
Negative
55
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47,499 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,636)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user johnp6725
Tennessee
2 reviews
0 helpful votes
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January 24th, 2024
Verified purchase

This flag is well made and a great addition to our front porch

Date of experience: January 17, 2024

Thumbnail of user loria687
Colorado
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Wonderful to work with and very nice quality of work.

Date of experience: December 20, 2023

Thumbnail of user mikej2008
California
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Great product, good quality good selection of colors. And products good place to shop

Reason I chose this business:

Good selection

Reason I chose this product:

Needed a good flag pole.

Quality

Date of experience: December 22, 2023

Thumbnail of user oscarl238
New Mexico
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

The flags arrived in good condition and they were affordable.

Reason I chose this business:

Flags were the cheapest to buy in bulk.

Reason I chose this product:

I write letters on the flag of my country for my friends.

Quality

Date of experience: January 17, 2024

Thumbnail of user harveyt63
North Carolina
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Large selection and easy to place order and it shipped quickly.

Reason I chose this product:

You had them in stock

Quality

Date of experience: October 11, 2023

Thumbnail of user lauralh3
Idaho
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

The colors are vibrant and the embroidery is very well done.

Date of experience: October 25, 2023

Thumbnail of user williamf2420
Maryland
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

The flag case is well made and was exceptionally well packaged.

A delay of delivery notification was promptly received by email. I contacted customer service and was very satisfied with the assistance provided.

Reason I chose this business:

Offered cases made of solid wood rather than veneer. Good selection at a reasonable price.

Reason I chose this product:

Offered solid wood cases as opposed to veneer. Ratings on the products were consistently positive. Having received the flag case, I fully agree with the high ratings.

Service
Quality

Date of experience: October 26, 2023

Thumbnail of user thomasw3061
California
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Shopping experience good.
Product description inadequate
Fulfilment and shipping very good.

Reason I chose this business:

Availability of product.

Reason I chose this product:

Description matched my requirement.

Quality

Date of experience: October 27, 2023

Thumbnail of user willardh68
Texas
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase
• Updated review

I can' get some of the wrinkle's out of them. I want them to hang straight and they don't.

Reason I chose this business:

I wanted some flags with the gold trim on them. I can't find them any were else.

Reason I chose this product:

I make flag stands and wanted some flags with a gold trim on them.

Quality

Date of experience: October 27, 2023

It was all good
November 12th, 2023
Verified site experience
• Previous review

Date of experience: October 13, 2023

Thumbnail of user robertt3887
Texas
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

I ordered there flags for our RV park train. They look great.

Date of experience: January 16, 2024

Thumbnail of user ryann455
Colorado
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Flags were exactly as ordered and shipped and arrived very quickly.

Date of experience: April 13, 2023

Thumbnail of user joelw36
Arkansas
1 review
0 helpful votes
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July 10th, 2017

Good selection, good service! Time will tell on longevity of flag?

Date of experience: July 10, 2017

Thumbnail of user joannew436
Nevada
2 reviews
1 helpful vote
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January 22nd, 2024
Verified purchase
• Updated review

It was very easy to quickly find and order what I needed.

Quality

Date of experience: January 15, 2024

Easy peasy
June 22nd, 2020
Verified site experience
• Previous review

Easy peasy. Excellent price.

Date of experience: May 23, 2020

Thumbnail of user jeannej160
Florida
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Service was fine...product not what I expected. Will not order again

Quality

Date of experience: September 7, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Jeanne. We are sorry that you did not like the flags.

Thumbnail of user jimc1574
California
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

Easy order, fast delivery, and as a result, a beautiful flag.

Date of experience: June 5, 2023

Thumbnail of user dianel1720
Alabama
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

It was very quick and easy to place the order. It took longer to decide which flag to purchase.

Quality

Date of experience: October 13, 2023

Thumbnail of user dianea1079
Washington
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Was easy to order and it was exactly what I wanted

Reason I chose this business:

Looking for a certain type of flag that I couldn’t find in the store

Quality

Date of experience: October 6, 2022

Thumbnail of user gerardoc134
North Carolina
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Very good product. Fully adjustable angle. Very happy with the purchase.

Reason I chose this business:

Found on internet as American made product.

Reason I chose this product:

It was what I was looking for.

Quality

Date of experience: June 21, 2023

Thumbnail of user williamc4046
Georgia
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Very easy, quick website.
Time will tell.
Very happy with service.

Date of experience: December 13, 2022

Thumbnail of user michaelm12012
Illinois
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

The fit and even the color were exactly what I needed!

Quality

Date of experience: June 6, 2023

Thumbnail of user coreyb388
Indiana
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Easy to shop for, great price for made in America Products

Date of experience: June 8, 2023

Thumbnail of user susang3462
Idaho
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

The flag is high quality material and the stars stand out.

Date of experience: May 22, 2023

Thumbnail of user lisas5150
Wisconsin
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Fast and quality flag and service. Best place to buy flags.

Quality

Date of experience: April 19, 2023

Thumbnail of user richarda2558
South Carolina
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

Beautiful, good quality material. Flag was made with quality in mind.

Date of experience: July 13, 2023

Thumbnail of user kens940
New Jersey
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

I received a quality made American flag for a reasonable price.

Reason I chose this business:

The flag stores was chosen because I have bought other flags in the past.

Reason I chose this product:

The need to replace my existing American flag.

Quality

Date of experience: October 7, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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