United States Flag Store has a rating of 4.7 stars from 7,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
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Lot of problem with staples falling out of flags that we order we use several times a year at our cemetery
East access
Date of experience: June 24, 2024
Date of experience: April 26, 2024
Date of experience: November 8, 2023
The Flags we received is very strong and durable, and was delivered before expected.
It’s easy to use website
Date of experience: July 25, 2024
Fast shipping, products arrive safely and the order is always correct
Been a customer for years
Date of experience: August 29, 2024
Date of experience: July 6, 2023
Returning customer, love the website and the quality of the products. Outstand service/shipping and competitive pricing. Will continue to reorder here.
Date of experience: June 6, 2023
Always love shopping website is easy to use and prices are very fair
Date of experience: May 18, 2020
We would definitely purchase from this company again. Great communication and delivery experience.
American made. Great reviews
Date of experience: August 29, 2024
I received my new US Flag in blu a few days after it was ordered. It was hung from my Flagpole, and was proudly displayed prior to and during Veterans Day. This is my third time I have ordered from US Flag. And I was again pleased with their coustmer service, and fast accurate delivery of a high quality Flag. And they even sent a Flag bunting as a bonus.
Date of experience: November 14, 2018
Awesome Ordering Service, the flags were very reasonably priced and arrived very quickly.
Date of experience: July 26, 2024
Ordered product on line. Cashed check right away. Called 4 days later and they said their vendor was 2 days behind. Called 2 days later they said it was being produced but will ship the 13th. Called the 15th for tracking still not shipped. Advised I wanted an answer and expected next day shipping. Informed that is out of her control because it is a vendor. So question here is why and I buying from you and not your vendor. Asked about refund and they said it will be 24 to 48 hours. They did call back and advised that they had not even started the order yet and issued a refund I should see in 48 hours. Of course being Thursday that means I wait till monday before I can reorder from another company. Of course blamed it on Covid. Lets get real that is a cop out. Llying to a customer for two weeks over and over is not covid related. I would recommend avoiding this company as they are not a store. Just a middle man that has a problem with the truth as well as even answering the phone.
Date of experience: April 15, 2021
Easy to order for good quality. Good selection of flags to choose from
Date of experience: July 27, 2024
The United States flag store was one of the first options that popped up when I started my search for this flag and the pricing was fair in comparison to the rest of the market and the shopping experience on the site was simple and easy to navigate
The title of the site made it seem more reliable than some of the others and it was one of the first few that popped up when I started my search
My had been talking about getting a Mississippi state flag for a while and I just decided to take care of that for him
Date of experience: February 14, 2023
I signed up for emails and was sent a $10 off code for purchases over $100. I shopped for my flag pole, flag and setup, applied the code to my $214 order and was told it was invalid. I replied to the email and another email but both bounced back as undeliverable. I looked for a "Contact us" link at the bottom of webpage, but nothing. Finally I went back to the home page and found the contact us link and a chat box. Was told I needed to now create and account, even the the pop up box only said that I needed to sign up for emails. The two day order process was not convenient for me.
Date of experience: September 26, 2023
Don't know how the last 5 doomed civilizations did, but I think I rather this one more. Get to experience the greatest fabric cloth on my skin. Everything 5 stars when digital age
Because United States Flag Store IS Name Brand
Date of experience: March 16, 2024
Easy to use website. Great Selection and prices! Speedy shipping. Great quality.
Date of experience: August 27, 2024
Ordering was easy however the Workmanship of the 5 X 8 Super tough Flag was disappoiniting. The Flag tore within the first 30 days of being displayed,
I was led to believe I was purchasing a superior product.
Date of experience: June 3, 2024
Three out of four flags were great. The fourth not so good; I ordered a German flag and instead of the flag of unified Germany I received the East German flag, and it was attached upside down to the flagpole.
I purchase from them in the past
I am visited these 4 countries.
Date of experience: August 22, 2023
So, as much as I wanted a product made in USA, I thought yours would be. But the pole is made in China. Thank goodness the flag is made in the good old USA. If it wasn't made in the USA it all would have gone back. We need to products made here.
Date of experience: June 8, 2023
Numerous selections of quality flags and poles and pricing reasonable with easy checkout
Date of experience: August 26, 2024
Date of experience: June 2, 2022
Date of experience: September 7, 2021
Received flag in timeframe. It was a rainbow flag used for a photoshoot. Good quality other than the yellow stripe had a very noticeable orange stain on it. Still was usable for what it was needed for, so at the end of the day it wasn't a huge deal
Date of experience: February 25, 2023
I submitted my order and your process package and delivered the flag to my home. It all happened very quickly.
Date of experience: June 24, 2024
I put these flags around my neighborhood for 4th of July and the neighborhood looked amazing!
I needed some good quality flags
Date of experience: July 19, 2024
Price was fine and the quality is at a high level. I made a good choice.
Date of experience: August 20, 2024
AS EXPECTED THE ORDER WAS SENT OUT NORMALLY. IT CAME AND IT WAS PACKED WITH CARE. NO PROBLEMS WITH ORDERING OR DELIVERY.
ONLY ONE AT THE TIME HAD FLAG AT A GOOD PRICE.
Date of experience: August 26, 2024
I get my US flags through a military organization through my contributions to their cause. I finally decided to get a flag of Ukraine to fly on my flagpole beneath the US flag to show support for the Ukrainian cause.
I queried on my computer and selected US Flag Store because it sounds patriotic and the flags they sell are top-notch.
I wanted a quality flag of Ukraine and it was described as nylon, with sewn stripe.
Date of experience: February 21, 2023
Package received on time and securely wrapped. The flag was very nice. I ordered and received the 4x6 flag. My only regret (not your fault) is that I should have ordered the larger 5x8. Love your company and customer service.
I have used it before with excellent results.
Outstanding workmanship.
Date of experience: January 23, 2023
"I pledge allegiance to the Flag of the United States of America, and to the Republic for which it stands, one nation under God, indivisible, with liberty and justice for all." It wants me to put in 50 words so I did.
Date of experience: April 28, 2023
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
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