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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
2,009
Neutral
54
Negative
55
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47,510 reviews

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One of the oldest flag retailers online.
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Reviews (7,644)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user davidk3975
Georgia
2 reviews
0 helpful votes
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March 23rd, 2023
Verified purchase

I get my US flags through a military organization through my contributions to their cause. I finally decided to get a flag of Ukraine to fly on my flagpole beneath the US flag to show support for the Ukrainian cause.

Reason I chose this business:

I queried on my computer and selected US Flag Store because it sounds patriotic and the flags they sell are top-notch.

Reason I chose this product:

I wanted a quality flag of Ukraine and it was described as nylon, with sewn stripe.

Quality

Date of experience: February 21, 2023

Thumbnail of user georgeh1593
North Carolina
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Package received on time and securely wrapped. The flag was very nice. I ordered and received the 4x6 flag. My only regret (not your fault) is that I should have ordered the larger 5x8. Love your company and customer service.

Reason I chose this business:

I have used it before with excellent results.

Reason I chose this product:

Outstanding workmanship.

Quality

Date of experience: January 23, 2023

Thumbnail of user paulb4052
Illinois
2 reviews
0 helpful votes
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May 28th, 2023
Verified purchase

"I pledge allegiance to the Flag of the United States of America, and to the Republic for which it stands, one nation under God, indivisible, with liberty and justice for all." It wants me to put in 50 words so I did.

Quality

Date of experience: April 28, 2023

Thumbnail of user italinop
Oklahoma
3 reviews
0 helpful votes
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March 3rd, 2024
Verified purchase

Quick & easy transaction with great quality and choices. The multiple sizes and choice of materials is outstanding in addition to being reasonably priced.

Date of experience: February 22, 2024

Thumbnail of user michaelm14028
Alabama
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

The buying experience was good.
Quality of flag food,
However the Clorox of stripes s ore to pink rather than real red. I'll probably try another brand as I purchased two at a tim.
Thanks anyway

Date of experience: April 6, 2024

Thumbnail of user partsd15
Ohio
1 review
1 helpful vote
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September 6th, 2024
Verified purchase

Super easy to order online plus free shipping! You can't beat that. God bless the USA!

Date of experience: August 27, 2024

Thumbnail of user paulk2709
Virginia
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Always quality service and product. There's no reason to say anymore.

Reason I chose this business:

Reputation.

Date of experience: July 26, 2024

Thumbnail of user susano432
New York
2 reviews
0 helpful votes
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September 6th, 2024
Verified purchase

Slow delivery, but the flag is holding up well in our extreme climate changes.

Reason I chose this business:

USA based. Used before.

Date of experience: August 27, 2024

Thumbnail of user edwards2329
Connecticut
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Arrived soon after sale, great quality and is now flying proudly out front

Date of experience: July 26, 2024

Thumbnail of user robertz1171
Florida
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Easy to navigate and free shipping on my order. Very good value. Hassle free and productive met expectations.

Date of experience: June 25, 2024

Thumbnail of user alejandroj8
Georgia
1 review
0 helpful votes
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July 26th, 2018

I bought two flags on April 25,2018, and they are ripped already, they mislead on the information that they will hold high wind, I bough them because they will last 3 years and they only last 2 months, after I called the customer service people and been on hold for 35 minutes, they told me that they were sorry but they can not do anything about it, so if you want to waste your money buy from this company, but I will never buy anything for them ever again.

Date of experience: July 26, 2018

Thumbnail of user jerryf50
Florida
1 review
0 helpful votes
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March 13th, 2018

My order arrived as the PO schedual showed. Thank you for the reply about the G-Washington revlutionary battle flag. My heighborhood loves to fly their flags and more and more are adding flags on our street. Won't be long before we look like Flag row. I'll spread the word about your web site so as they and me need to replace the flags thjey can look you up. Thanks again.

Date of experience: March 13, 2018

Thumbnail of user michelles4234
Michigan
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

This is the second time I have bought flags from here. Being made in the USA, was the first reason I bought the furst time, the second was not only beause it is made here, the quality is superior. Easy to order, pay and delivery was as promised.

Reason I chose this business:

I wanted Flags made in the USA and the size that is folded at a Military Ceremony.

Reason I chose this product:

I choose these flags for my Dad's (and Mom) Military Ceremony. I wanted one folded for each of the Grandsons. They are made here, in the USA,the correct size and are great quality.

Quality

Date of experience: September 10, 2023

Thumbnail of user larryc1318
South Carolina
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

I am Vice President Of the Pelzer Heritage Commission in Pelzer, S.C. The flag was placed on a old flag pole that was put up in a old mill parking lot. The flag pole was put there in 1941. We refurbished the flag pole and put a light on it. The people in this old mill village are proud of this old glory flying again. We are a 501c-3 non-profit organization.

Date of experience: April 21, 2023

Thumbnail of user paulg2948
Florida
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

Flags arrived safely, tags attached to flags "Made In The U.S.," and I'm hoping these flags will last longer than I purchased previously from other companies.

Date of experience: March 6, 2024

Thumbnail of user frankr1424
Pennsylvania
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Received six stick flags 18 x 24 and two were damaged but after notifying your company of the situation they handled the matter to my satisfaction - thank you

Date of experience: January 29, 2024

Thumbnail of user julid19
Utah
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Because I bought a flagpole from USFS before, I knew it would be a waiting game and that I probably wouldn't hear any updates during that wait, so I wasn't surprised by any of that. But when your credit card has been charged and you hear nothing at all during the wait, it can be disconcerting...especially nowadays. That might be something to think about, updating at least once during the wait...I think it would be reassuring.

Reason I chose this business:

Bought here before.

Reason I chose this product:

I knew the quality would be excellent. And it is.

Quality

Date of experience: November 6, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

We will take your review to heart and thank you for your candid review.

Thumbnail of user joans1303
Hawaii
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Although I recieved my order. The tracking info left alot to be desired. Living in Hawaii, amd sharing a mailbox with others in the house, I make it a point to track my shipments. When I attempted to do so with thsi roder, I got "Delivery information will be given when known" and poof! All of a sudden my package arrived! Thank goodness, I checked the mail that day!

Date of experience: September 14, 2023

Thumbnail of user jackh1451
Florida
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

My 6ft x 1-1/4 flag pole arrived in a square BENT box. I'm surprised because I used to highly recommend United States Flag Store!
They have excellent flags 👍🏻👍🏻👍🏻
I would send the flag pole in a TUBE!

My wife delt with it. She said they were very nice.

Reason I chose this business:

I thought they have good products found in on line

Reason I chose this product:

It’s hard to find a 6 ft 1-1/4 flag pole!

Service
Quality

Date of experience: January 23, 2024

Thumbnail of user karena2502
Idaho
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

So many compliments on our flagpole, flag and solar light. It's just wonderful

Reason I chose this business:

Because it was American made

Date of experience: August 26, 2024

Thumbnail of user ds1584
Virginia
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Came as expected & the flags are of good quality! Better than stores..

Reason I chose this business:

Store bought flags faded quickly

Date of experience: August 26, 2024

Thumbnail of user adamp1206
Illinois
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Have purchased from here for years. Always fast shipping and great products.

Reason I chose this business:

Past customer

Date of experience: August 26, 2024

Thumbnail of user juniperb4
South Carolina
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

The only thing I need to say is it was a great experience purchasing from you.

Date of experience: August 26, 2024

It was a great experience
February 5th, 2024
Verified purchase
• Previous review

There isn't much to tell. I ordered the flag and it came in a timely manner. The flag was what we expected and we're satisfied with it. Will order again

Quality

Date of experience: February 5, 2024

Thumbnail of user gayej8
Alabama
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Quick and easy. Flag was the perfect size!

*above is my review

Date of experience: July 25, 2024

Thumbnail of user hillwoodc1
Ohio
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The quality of the flag is excellent; it was delivered quickly, and we were informed of the status of the order on a regular basis.

Date of experience: June 25, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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