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United States Flag Store has a rating of 4.7 stars from 7,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
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47,510 reviews
When I opened the package, I smiled when I looked at it. The quality was excellent, and the colors where
Vibrant, I was happy to display my flag in front of my house.
I was searching the internet for a company that makes American flags. I found this store.
Date of experience: May 19, 2024
The Flag is just as described. Appreciate the fact that it is strong and made well
Date of experience: August 25, 2024
Purchased the super tough flag because of good reviews. I hoping this last longer than previous flags purchased elsewhere. Very easy website to order from.
Made in the USA
Made in the USA and great selection
Date of experience: January 5, 2024
I was looking for a 25 foot flag pole. I was redirected to the whole sale department reaching a representative by the name of Kara Herbert. She was rude and very short with me from the beginning, she wouldn't take the tax exempt form on file, so i had to resend the same one along with my PO and order. She didn't even search the item yet asked me what the order number was. So i had to go back into the website and typed "25' flag pole and it came up instantly. I give her the order number and hear nothing back. So when I got back into work I had to email her again to see if the item was ordered because I never received a order confirmation number. She replied with "It shipped UPS 1Z31T67T*******195" nothing else. No order number, no confirmation number, no thank you. I will recommend United States Flag Store work on bettering their costumer service.
Tip for consumers:
Ask for someone else who is willing to help with out attitude
Products used:
25 foot satin flag pole
Date of experience: June 30, 2021
I order all the time. The flags are wonderful quality for our veterans. I did receive a box yesterday.
Date of experience: June 22, 2024
Always good service. Flags are great quality. We use them in the cemetery we manage.
Date of experience: September 18, 2022
Very easy. Thank you
Date of experience: May 8, 2020
I placed my order for the flag and it arrived when I expected it would.The flag was in a satisfactory condition and I am very pleased with service that I received and l recommend anyone looking for a flag to use United States Flag Store
I had ordered a flag previously and was pleased with the customer service and the flag.
I needed a flag for a Army Veteran
Date of experience: April 12, 2023
The flag is beautiful! We donated it to the school where our grandchildren attend. Theirs was in really bad shape and they were so appreciative of a new one. Thank you!
Date of experience: October 17, 2023
Received Flag promptly, I believe my flag was not checked before shipment, I found several long strands of treads over a foot long on my flag, had to trim them before I could fly it. I like my colors, please attention to detail.
Dennis W. Masters
Msgt USMC (Retired)
Date of experience: September 19, 2023
Great quality. Very sturdy pole with a well-made flag.
Should hold up nicely at the open and very windy veteran's cemetery.
My father-law will be smiling down on us.
Needed flags.
They appeared to be well made.
Quality product.
Date of experience: September 22, 2023
Previous experience with this product prompted me to order a replacement. The Navy flag and the U.S. flags that I ordered last year have been of high quality.
Date of experience: March 16, 2023
Ordered 7 flag poles hardware, flags, lights all were recieve with better than expected service. Shopping was easy and everyone was so kind. Great experiance
Date of experience: October 28, 2022
Great website, service and product. Using this flag for a rural school that's exposed to some pretty harsh weather. Needed something tough, and I got it! Thank you!
Flag was labelled "Super Tough Brand", and I needed something that fit this description.
Date of experience: October 12, 2023
My son paid extra for 2 day shipping and we still haven't received the flags yet. He emailed your company this morning but hasn't heard back. I just found the phone number so will call tomorrow.
Date of experience: April 5, 2017
The flag was delivered on time, but I think I'll use someone else next time since you need 100 words for your review. Any company that insecure doesn't deserve my business. Thanks
Date of experience: July 1, 2018
I received the flags and although the print was nice the quality of the flag is not. I fly an American Flag and a Newfoundland Flag The quality of the American Flag which i can usualy pick up at Home Depot is so much thicker but your Newfoundland Flag is so thin and tears easy. Are there other options?
Ken
Date of experience: April 20, 2023
No issues placing an order. Very quick! Not flimsy at all. Other flags I've ordered from other companies in the past have been thin. This is a sturdy, strong material. Very pleased!
Date of experience: October 15, 2023
It was exactly as described. Arrived timely and in perfect condition! Best gift my 8 year old grandson (son of special forces army ranger) received! He was thrilled.
Date of experience: May 18, 2023
Got exactly what I ordered in just a few days and had no issues submitting tax-free paperwork for my employer for the order. Really excellent all around.
Date of experience: September 1, 2023
Just got the flag, high quality materials, looks great. I hope it will last longer than the other flags I've purchased. We'll see. So far, after 3 weeks, it's doing great in Windy Wichita, KS.
Date of experience: January 24, 2023
I am very pleased with my order. The flags arrived earlier than promised and are beautiful and seem to be well made. They will fly over our church, a lovely, patriotic addition.
Date of experience: May 31, 2017
The website could add more detailed specifications and maybe a schematic diagram, but aside from that it was an easy shopping experience and I would definitely shop with them again.
It was the best rated sight that came up in my search for parts to repair our flag pole.
Date of experience: October 13, 2022
Our old assembly 1948 failed needed replaced and found what was need here. Would like to have seen a discount for veterans but did not see anything, could have called I guess. Still good with it.
Date of experience: June 29, 2023
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your business Gary! If you would like our customer service number is 877-732-2458 or email customerservice@onlinestores.com