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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
2,011
Neutral
54
Negative
55
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47,518 reviews

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One of the oldest flag retailers online.
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Reviews (7,646)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user nulln507
Florida
1 review
0 helpful votes
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December 8th, 2019
Verified purchase
• Updated review

Easy to find appropriate flag pole for a full size flag. Well made in America.

Reason I chose this business:

Needed a pole with a rope.

Reason I chose this product:

Needed a pole with a rope.

Value
Shipping
Quality

Date of experience: December 5, 2019

Sturdy Flag Pole
November 25th, 2019
Verified purchase
• Previous review

Easy to find appropriate flag pole for a full size flag. Well made in America.

Reason I chose this business:

Needed a pole with a rope.

Reason I chose this product:

Needed a pole with a rope.

Value
Shipping
Quality

Date of experience: November 22, 2019

Easy to find appropriate flag pole for a full size...
November 13th, 2019
Verified site experience
• Previous review

Easy to find appropriate flag pole for a full size flag.

Date of experience: November 10, 2019

Thumbnail of user simond254
North Carolina
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

When needed they contacted me and helped me with everything to get what I ordered

Quality

Date of experience: September 6, 2023

Thumbnail of user lindah4675
California
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I am glad for products made in America. More things need to be made here

Quality

Date of experience: September 4, 2023

Thumbnail of user patriciac3489
Indiana
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Had just what I wanted! Easy ordering. The price was excellent for ordering multiple flags.

Quality

Date of experience: May 15, 2023

Thumbnail of user johna4704
Florida
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

We ordered 20 different country flags and they came in fast and exactly as pictured.

Date of experience: February 21, 2023

Thumbnail of user maryg3496
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

No issues, prompt delivery, beautiful flag. Looks great on my flagpole (needed a larger one)

Service
Value
Shipping
Quality

Date of experience: July 5, 2023

Thumbnail of user allant32
Tet
Washington
2 reviews
0 helpful votes
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October 3rd, 2018

Plaque was as ordered. The lettering came out awesome. Very satisfied with this order...

Date of experience: October 3, 2018

Thumbnail of user megand727
Washington
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

It was easy and smooth. Super user friendly and quick delivery.

I would have been nice to speak to a person, but the chat seemed to have helped me with the issue

Reason I chose this business:

I chose the flag store for their quality and price.

Service

Date of experience: March 18, 2024

Thumbnail of user nulln1111
Florida
1 review
0 helpful votes
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January 23rd, 2020
Verified purchase
• Updated review

I made a mistake by buying from a company that charged for shipping/returning ITEMS.
Will not make that mistake again
Phil LaliberteGood.

Reason I chose this business:

Like i said I made a Mistake.

Reason I chose this product:

It looked on your WEB page.

Service
Value
Shipping
Quality

Date of experience: January 20, 2020

Nice and fast
January 12th, 2020
Verified site experience
• Previous review

Date of experience: January 9, 2020

Thumbnail of user joannab352
Georgia
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Pins were perfect. Hard to see details online but were great.

Reason I chose this business:

Great prices

Date of experience: March 17, 2024

Thumbnail of user cindya653
Arkansas
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Easy to select my product, fast efficient checkout. Thank you!

Service

Date of experience: March 21, 2024

Thumbnail of user juandediosm
Florida
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

I have always wanted to get a bigger flag for my front yard and I finally got it. It looks perfect

Date of experience: August 4, 2023

Thumbnail of user donnas4013
Indiana
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

This is the second time I have purchased these flags and I love them.

Reason I chose this business:

They had what I needed

Reason I chose this product:

I needed a 3 x 5 light weight flag.

Quality

Date of experience: February 9, 2024

Thumbnail of user appliedi
Missouri
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

This shipping was very fast and it was easy to get around the website.

Date of experience: February 7, 2024

Thumbnail of user cindys1885
South Carolina
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Always a great experience shopping here! They always have the flags that I need.

Date of experience: February 7, 2024

Thumbnail of user davidc7663
Georgia
1 review
1 helpful vote
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April 30th, 2023
Verified purchase

The flag was made in China not the USA. That's the reason I was saying that I thought it was made in the USA

Date of experience: March 31, 2023

Thumbnail of user seanm1989
Oregon
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

I am frustrated that my card was charged in full yet I have only received a portion of my order.

Date of experience: January 30, 2024

Thumbnail of user danielg2823
California
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Satisfying. Fairly easy to navigate site and ordering was easy.

Date of experience: March 14, 2024

Thumbnail of user stanleyd161
Iowa
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Always have the country's flags I'm looking for. Thanks for making it so easy.

Date of experience: February 1, 2024

Thumbnail of user johnl7190
New York
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Easy. Thanks…………………………………………………………………………………………………..

Date of experience: March 17, 2024

Thumbnail of user davids11904
Connecticut
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Very, very, very, very. Quick and easy. Did I say quick and easy!

Reason I chose this business:

Selection and price

Date of experience: March 16, 2024

Thumbnail of user davidl6641
Pennsylvania
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Very happy with service and quality of products, quick turn around

Reason I chose this business:

Prior purchases

Date of experience: March 16, 2024

Thumbnail of user roseq231
North Carolina
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

I received my order in a timely manner. It was what I wanted

Date of experience: February 23, 2024

Thumbnail of user petert1460
Pennsylvania
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Quick fulfillment of my order. My item (flagpole) was top quality and as advertised.

Date of experience: January 23, 2024

Thumbnail of user richardd202
Indiana
1 review
0 helpful votes
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October 16th, 2017

Great site if I need more flags I will go to this site very good best thing about this store its made in the USA

Date of experience: October 16, 2017

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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