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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
2,011
Neutral
54
Negative
55
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47,515 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,646)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user nisahe
North Carolina
1 review
0 helpful votes
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September 8th, 2020
Verified purchase
• Updated review

The website was very detailed, and answered my question, the descriptions were completely accurate.

Reason I chose this business:

It had a flag in the size I wanted.

Reason I chose this product:

My boyfriend likes flags and knowing which country they’re from. He is welsh so I wanted to get him a welsh flag because every time he sees one he points it out.

Value
Shipping
Quality

Date of experience: August 9, 2020

The website was very detailed, and answered my question
August 28th, 2020
Verified site experience
• Previous review

Date of experience: July 29, 2020

Thumbnail of user oscarh140
Nevada
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

You do a good job we kept the flags flying all year thank you

Quality

Date of experience: July 25, 2022

Thumbnail of user richardm4543
Michigan
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Excellent, was everything I expected. Arrived on time and was in good condition Koko

Date of experience: March 17, 2023

Thumbnail of user donaldc1216
Florida
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Bright and very eye catching and came in sooner than i expected, great product.

Date of experience: April 20, 2023

Thumbnail of user kellyw1475
Mississippi
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

The site is easy to use and the products ship in a timely manner.

Quality

Date of experience: October 17, 2023

Thumbnail of user steveb1150
Arkansas
1 review
0 helpful votes
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December 17th, 2019
Verified purchase
• Updated review

1st time customer, so far so good. Looking forward to receiving the American Flag.

Reason I chose this business:

Flags that are made in the United States!

Reason I chose this product:

I needed to replace our United States house flag & your company offered a sleeve pole flag.

Value
Shipping
Quality

Date of experience: December 14, 2019

1st time customer, so far so good
December 7th, 2019
Verified site experience
• Previous review

1st time customer, so far so good. Looking forward to receiving the American Flag.

Date of experience: December 4, 2019

Thumbnail of user deborahl1912
Florida
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Very satisfied. Flags were delivered as promised. Flags are excellent quality and already flying.

Date of experience: June 21, 2023

Thumbnail of user amyp442
Maine
2 reviews
21 helpful votes
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April 17th, 2023
Verified purchase

Good quality wood, very tight fit for the flag. Can't close the back properly.

Reason I chose this business:

American made product

Reason I chose this product:

American made

Quality

Date of experience: March 18, 2023

Thumbnail of user garye657
California
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Easy and fast. This is our second time and we Will use them again

Quality

Date of experience: October 18, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Gary!

Thumbnail of user muriels49
Virginia
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Not going to do this again. I've already said what I wanted to say.

Quality

Date of experience: June 2, 2023

Thumbnail of user chuckj92
Maryland
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Had exactly what I was looking for and shipping was reasonable, unlike many sites

Quality

Date of experience: May 26, 2023

Thumbnail of user joand663
Texas
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Easy, fast, order. Your website great. Big amount
Flags to order from. Thank you.

Date of experience: March 3, 2023

Thumbnail of user msinfob
Texas
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

The flags I ordered were quality products, extremely reasonable, and the service was impeccable.

Date of experience: July 21, 2023

Thumbnail of user johnc10416
New York
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Easy to order and arrived quickly. Checked flag and it is in good condition.

Date of experience: July 18, 2023

Thumbnail of user wilmas93
Michigan
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I was very happy with the flag and how quickly my order was received.

Reason I chose this business:

I found it online and it seemed the best site to order from.

Reason I chose this product:

My husband likes to hang the American flag top center of the front of our house on patriotic holidays and hangs his Vietnam veteran flag to the right of it. He said he wanted this flag which I ordered to hang on the left side to honor his fellow soldiers who didn’t make it back from Vietnam. He is a proud Vietnam Veteran with the rank of sergeant.

Quality

Date of experience: December 2, 2022

Thumbnail of user carll435
Arizona
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I love seeing that flag waving in the breeze as I approach my house.

Reason I chose this business:

I wanted a flag that was made in the USA.

Quality

Date of experience: January 23, 2023

Thumbnail of user josephf1575
Cyprus
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Wonderful at every use. Customer service team is very helpful. Delivery is as ordered

Date of experience: January 23, 2023

Thumbnail of user michelles3627
Ohio
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Great. The product was received on time and I am happy with the service.

Date of experience: November 2, 2022

Thumbnail of user stephent1247
Georgia
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

25 foot steel flagpole. My old flagpole was aluminum and bent in the wind.

Date of experience: June 27, 2023

Thumbnail of user mattheww1453
Michigan
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

I purchased US, Welsh and Dutch flags….Easy process, fast delivery and great quality!

Date of experience: June 27, 2023

Thumbnail of user victorr790
Arizona
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

I was satisfied with my order, food quality and looks good on my desk!

Reason I chose this business:

Found it to be better than most flags on the web

Reason I chose this product:

Wanted it for my desk and the look was just what I was looking for.

Quality

Date of experience: March 20, 2023

Thumbnail of user danas798
Virginia
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Shipping was quick. There were many choices available and the pricing was very affordable.

Reason I chose this business:

Pricing and choices.

Reason I chose this product:

Good quality for the price

Quality

Date of experience: September 16, 2022

Thumbnail of user chloej88
Nevada
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Fast shipment and kind customer service!
If I need, I will reorder from here.

Service
Quality

Date of experience: April 27, 2023

Thumbnail of user marcellag51
Missouri
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Flag was delivered as scheduled. However, I don't think the 10% was taken off.

Date of experience: January 26, 2023

Thumbnail of user lawrenced645
Michigan
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

All went well, thanks for the easy online experience and quality of the flag.

Reason I chose this business:

Did not want to travel to purchase flag

Reason I chose this product:

Old flag is torn and warned out.

Quality

Date of experience: October 23, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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