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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
2,010
Neutral
54
Negative
55
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47,513 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,645)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user robc613
New York
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Going to try a printed flag. My sewn flags are not lasting a year.

Date of experience: March 24, 2023

Thumbnail of user kevinb2947
New Mexico
2 reviews
2 helpful votes
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December 27th, 2022
Verified purchase

Site worked good.
As long as my card number is protected I am happy.

Quality

Date of experience: November 27, 2022

Thumbnail of user joannab286
Connecticut
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

My flag celebrates the return of the birds to New England-always a joyful time.

Quality

Date of experience: April 13, 2023

Thumbnail of user sharons3158
Virginia
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

We are happy with the flag box and it came quicker then we expected.

Date of experience: February 13, 2023

Thumbnail of user danielp2070
Florida
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Good materials used. It is a great flag. I will fly it with pride.

Reason I chose this business:

It has the flags.

Reason I chose this product:

I am Southern American.

Quality

Date of experience: September 21, 2022

Thumbnail of user roberth6343
Texas
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I received my flag in a timely fashion.The flag was well-made from good material.

Reason I chose this business:

I chose this flag store because it is made in America.

Reason I chose this product:

Excellent worhmanship and good quality material.

Quality

Date of experience: August 7, 2023

Thumbnail of user georgiab211
Oklahoma
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Great - would order from this company again and would recommend you to my friends.

Reason I chose this business:

Liked the quality fabrics, good description of product.

Reason I chose this product:

Sounded like good quality.

Quality

Date of experience: January 10, 2023

Thumbnail of user ruths481
Alabama
1 review
0 helpful votes
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August 9th, 2020
Verified purchase
• Updated review

I paid extra to receive by July 4, but did not receive on time

Reason I chose this product:

Planned purchase

Value
Shipping
Quality

Date of experience: July 10, 2020

Quick response to chat
July 30th, 2020
Verified site experience
• Previous review

Date of experience: June 30, 2020

Thumbnail of user warrenc216
Florida
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

I've done business with you in the past have always been happy thank you

Quality

Date of experience: December 27, 2022

Thumbnail of user davidv1124
Texas
1 review
0 helpful votes
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June 11th, 2023
Verified purchase
• Updated review

Found one that won't keep hitting the rain gutter and shedding up the flag.

Quality

Date of experience: May 12, 2023

My second order...
June 29th, 2021
Verified site experience
• Previous review

My second order... good quality, fair price, made in the USA!

Date of experience: May 30, 2021

Thumbnail of user susanh4042
Michigan
2 reviews
0 helpful votes
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July 6th, 2023
Verified purchase
• Updated review

Where is my flag? Someone called me but I still not receive the flag.

they said my flag will be coming right away. I am still waiting.

Reason I chose this business:

I will not choose them again.

Reason I chose this product:

I wanted a flag to hang on my house

Service
Quality

Date of experience: June 6, 2023

The check out is confusing
June 19th, 2023
Verified site experience
• Previous review

Date of experience: May 20, 2023

Thumbnail of user anneh942
Maine
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

I received my order and it was as described.
Will order again next year!

Date of experience: June 18, 2023

Thumbnail of user jennab258
Pennsylvania
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

My order came in a timely manner. My mother loves her new flag! :)

Date of experience: January 10, 2023

Thumbnail of user colonialshootingacademyh
Virginia
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

The ordering process was easy and the products were shipped in a timely manner.

Reason I chose this business:

Previous customer.

Reason I chose this product:

Good quality.

Quality

Date of experience: October 10, 2023

Thumbnail of user paulr2421
Tennessee
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Went very smooth, ordering was easy - straight forward, delivery was on time, great flag.

Reason I chose this business:

Because of the name

Reason I chose this product:

Value and fit what I wanted.

Quality

Date of experience: November 21, 2022

Thumbnail of user cliffordj63
New York
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Everything I needed was available and navigating the website was easy. Also good prices.

Quality

Date of experience: August 23, 2022

Thumbnail of user toddh839
North Carolina
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Just what I ordered. Thanks for. Had no issues. Got it just in time.

Date of experience: June 19, 2023

Thumbnail of user ryanj599
Colorado
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

This is the third time ordering flags from them. Love the quality and durability.

Quality

Date of experience: November 29, 2022

Thumbnail of user michaele2251
Wisconsin
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Complete setup was in the Box ready to go I'm very easy to install..

Date of experience: May 23, 2023

Thumbnail of user scotto738
Illinois
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Order process was smooth. Flag was received in a few days and as described.

Date of experience: August 14, 2023

Thumbnail of user rogers565
Washington
1 review
0 helpful votes
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August 15th, 2020
Verified purchase
• Updated review

Very easy to do the shopping I wanted, would go to this website again!

Reason I chose this business:

Wanted what I wanted

Value
Shipping
Quality

Date of experience: July 16, 2020

Very easy to do the shopping I wanted, would go to...
August 4th, 2020
Verified site experience
• Previous review

Very easy to do the shopping I wanted, would go to this website again!

Date of experience: July 5, 2020

Thumbnail of user shannonj201
New Jersey
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase
• Updated review

They're great! The quality is so good and their customer service is very professional.

Quality

Date of experience: November 23, 2022

Great selection and service
July 31st, 2021
Verified site experience
• Previous review

Date of experience: July 1, 2021

Thumbnail of user horatioh6
Florida
4 reviews
0 helpful votes
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August 7th, 2023
Verified purchase

I pledge allegiance to the flag of the USofA & 2 the "REPUBLIC" for which it stands, 1 nation under GOD, indivisible w/ Liberty & Justice 4 all!

Quality

Date of experience: July 8, 2023

Thumbnail of user thedad1
Texas
2 reviews
0 helpful votes
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January 29th, 2024
Verified purchase

Fast and easily navigation on website, great prices and timely shipping of merchandise

Date of experience: January 29, 2024

Thumbnail of user terencem161
Ohio
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Great experience and selection of flags and able to select the type of flag wanted.

Reason I chose this business:

Quality and price

Date of experience: February 24, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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