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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
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47,500 reviews

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One of the oldest flag retailers online.
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Reviews (7,638)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user brucem365
Ohio
2 reviews
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Easy to find the product I needed and super easy check out

Reason I chose this business:

Google search, and great reviews

Reason I chose this product:

It was just what I needed to replace a flag that had seen better days

Value
Shipping
Quality

Date of experience: April 4, 2020

Easy to find the product I needed and super easy check...
June 12th, 2020
Verified site experience
• Previous review

Easy to find the product I needed and super easy check out

Date of experience: March 24, 2020

Thumbnail of user garyd1221
Kentucky
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The quality of the product is excellent, easy to purchase andquick delivery.

Quality

Date of experience: December 6, 2022

Thumbnail of user cheryll1287
Mississippi
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Products were delivered in a timely manner and were of good quality!

Date of experience: June 21, 2023

Thumbnail of user mikej1924
North Carolina
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Flag arrived as advertised. Well stitched, vibrant colors. Well made. Thank you

Date of experience: September 19, 2023

Thumbnail of user dennism2119
Colorado
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Quick and easy ordering and email confirmation was very fast. Thank you.

Quality

Date of experience: June 21, 2023

Thumbnail of user rosannem55
Pennsylvania
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Great. Keep up the great products & low price. Love your company

Reason I chose this business:

Quality & low price.

Quality

Date of experience: September 21, 2022

Thumbnail of user tomd1275
Montana
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Good quality, nice flag for high winds.
Keep up the good work

Date of experience: April 19, 2023

Thumbnail of user jamesc6307
Kentucky
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Bought 5 of the above item number and need 5 more but you are out of stock.

Reason I chose this business:

Just searched on internet, made in America

Quality

Date of experience: April 19, 2023

Thumbnail of user arthurc527
Texas
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

I hang it on an illuminated pole 24/7, and it looks great!

Date of experience: July 11, 2023

Thumbnail of user carmelf18
Washington
2 reviews
0 helpful votes
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October 22nd, 2023
Verified purchase

Easy to use website, and the quality of the flag is superior.

Reason I chose this business:

Found through a search and was pleased with the quality of the flags available.

Quality

Date of experience: September 22, 2023

Thumbnail of user johnt4494
Nevada
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

It was easy to find what I wanted, order it, and complete the process. Shipping was fast.

Date of experience: June 19, 2023

Thumbnail of user jeonghanr
California
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

It was very good and very satisfied! All orders arrived in time.

Quality

Date of experience: August 29, 2023

Thumbnail of user edithh133
Missouri
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

It was a very good experience and like the product. The Cherry wood in very nice looking.

Quality

Date of experience: January 18, 2023

Thumbnail of user ritam590
Michigan
2 reviews
0 helpful votes
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November 27th, 2022
Verified purchase

It was all well and good and our flag is proudly flying!

Reason I chose this business:

With things constantly on the rise, it was a good alternative for the more expensive flags.

Quality

Date of experience: October 28, 2022

Thumbnail of user dennisb1375
Ohio
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Very happy with the flag and will order again in the future.

Date of experience: January 14, 2023

Thumbnail of user cindyb1710
New York
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Quick, easy and shipping is excellent. The product is very well made and flags fly beautifully. :)

Quality

Date of experience: May 30, 2023

Thumbnail of user ednas159
California
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Good and easy to do. Don't have anything else to say. This is not a good request.

Date of experience: May 31, 2023

Thumbnail of user beverlyb889
New York
2 reviews
0 helpful votes
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September 29th, 2023
Verified purchase

Very easy to place. And everything I ordered was delivered. Very pleased,

Date of experience: August 30, 2023

Thumbnail of user charlesw3462
Pennsylvania
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Great experience. Easy to order. Was able to track my order. Was here when it was supposed to be.

Date of experience: January 25, 2024

Thumbnail of user johnc9501
New Hampshire
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

I have particularly appreciated the high durability flags and the timely delivery

Reason I chose this product:

Lesser nylon flags were fading and breaking down too quickly.

Quality

Date of experience: December 29, 2022

Thumbnail of user jamesg4091
Ohio
1 review
0 helpful votes
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December 29th, 2022
Verified purchase
• Updated review

Fast and easy,good quality shipped fast. No issues with delivery or billing

Quality

Date of experience: November 29, 2022

Fast and easy
December 25th, 2022
Verified site experience
• Previous review

Date of experience: November 25, 2022

Thumbnail of user johna4577
Tennessee
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

I appreciate the quality of your product and look forward to flying your flags in the future.

Quality

Date of experience: December 30, 2022

Thumbnail of user williams2815
Connecticut
1 review
0 helpful votes
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September 30th, 2020
Verified purchase
• Updated review

Quality is great colors are bright glad I got two, one for inside and one for outside

Reason I chose this business:

Just lucky was looking for something I wanted and found it. Thank you for having a great product. Going to tell everyone I know.

Reason I chose this product:

Was something I always wanted

Value
Shipping
Quality

Date of experience: August 26, 2020

Great time ordering my flags can't wait to fly them
September 30th, 2020
Verified site experience
• Previous review

Date of experience: August 16, 2020

Thumbnail of user carminet20
California
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Good experience. Highly recommend seller received what I ordered in good condition

Reason I chose this business:

They had what I needed

Quality

Date of experience: September 23, 2022

Thumbnail of user deniseh1242
Michigan
1 review
0 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

I think I will go some place else to purchase my flags.

Date of experience: March 8, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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