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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,638)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user hoehlers
Florida
1 review
0 helpful votes
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August 4th, 2020
Verified purchase
• Updated review

Have ordered from you in the past and have always been satisfied.

Reason I chose this business:

I have ordered from you because of the quality of the flags you offer.

Reason I chose this product:

Have had previous flags from you of this brand and quality.

Value
Shipping
Quality

Date of experience: July 5, 2020

Have ordered from you in the past and have always been...
July 25th, 2020
Verified site experience
• Previous review

Have ordered from you in the past and have always been satisfied.

Date of experience: June 25, 2020

Thumbnail of user michaelm6424
Florida
2 reviews
0 helpful votes
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August 8th, 2023
Verified purchase

It was just what we needed...Thank You. Our other one was damaged and this one is perfect.

Quality

Date of experience: August 7, 2023

Thumbnail of user margarett1084
Louisiana
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Great, fast delivery exactly what I ordered. Great company to deal with.

Date of experience: February 8, 2023

Thumbnail of user robertab350
California
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Was a good experience, questions answered in a timely manner. Flag now flying in our front yard

Service
Quality

Date of experience: May 8, 2023

Thumbnail of user ronnieb263
Kentucky
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Great, fast shipping, 50 or less is is a crock of $#*!

Date of experience: July 4, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Ronnie. We will send you a message regarding your review and your concerns.

Thumbnail of user jamesdg3
Alabama
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Better than expected. Good heavy duty material. Good company to deal with.

Date of experience: March 1, 2023

Thumbnail of user josephr2140
Maryland
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

No problem,the selections were good and the processing was great and timely

Date of experience: March 22, 2023

Thumbnail of user thomass2907
Missouri
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase
• Updated review

Totally outstanding. Great selection of products to meet all of my needs.

Quality

Date of experience: January 3, 2023

Piece of cake to use website
June 18th, 2022
Verified site experience
• Previous review

Date of experience: May 19, 2022

Thumbnail of user lynh114
Wisconsin
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Ordering was easy. Shipping was on time. Your products were well constructed.

Reason I chose this business:

The U S Flag store caught my eye when searching for a replacement flag for our store. I try to find American made products as a rule. Thank you for carrying Made in the USA products.

Reason I chose this product:

We needed to replace our US Flag. I was looking for a flag made in the USA.

Quality

Date of experience: June 1, 2023

Thumbnail of user mikep2097
New York
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Good quality items. American made so you know the stuff is good.

Date of experience: August 10, 2023

Thumbnail of user patriciaw2396
New Jersey
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Easy to make a purchase! The quality of the workmanship is excellent!

Quality

Date of experience: January 11, 2023

Thumbnail of user kathrynl631
Maryland
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

The service was prompt, and I received the marker sooner than expected.

Quality

Date of experience: September 19, 2023

Thumbnail of user robertw5365
Oklahoma
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

I appreciate your prompt attention to my order and for the good condition the order arrived in.

Quality

Date of experience: June 16, 2023

Thumbnail of user gwenm175
Pennsylvania
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

I found what I was looking for with ease. No hassle site.

Quality

Date of experience: March 23, 2023

Thumbnail of user anthonyd2154
Utah
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Great selection and reasonable prices/shipping. Order arrived promptly and was well packaged.

Quality

Date of experience: July 8, 2023

Thumbnail of user richardm4061
Virginia
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I am pleased with the quality of the flag and delivered promptly

Date of experience: October 3, 2022

Thumbnail of user calvinm204
North Carolina
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

This was exactly what I was looking for, thank you for the attention to detail and craftsmanship.

Date of experience: February 14, 2023

Thumbnail of user markt2074
Virginia
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

Great looking flag. Sharp and crisp looking. Goes along nicely with the company flag on our pole.

Date of experience: February 12, 2023

Thumbnail of user gregb1250
North Dakota
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Wonderful, delivery was prompt and the quality of the flag is great!

Reason I chose this business:

Research, you seemed to have a good amount of choices and the quality looked good as well

Reason I chose this product:

Just what I was looking for

Quality

Date of experience: June 6, 2023

Thumbnail of user lizw414
Wisconsin
1 review
0 helpful votes
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June 24th, 2023
Verified purchase
• Updated review

I found what I wanted on your website and place the order.

Reason I chose this business:

It is a made in America company.

Reason I chose this product:

Those were the ones that I had been searching for.

Quality

Date of experience: May 25, 2023

I had a hard time finding what I wanted on your website
June 10th, 2023
Verified site experience
• Previous review

Date of experience: May 11, 2023

Thumbnail of user davida4446
Texas
1 review
0 helpful votes
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May 12th, 2023
Verified purchase
• Updated review

Easy ordering process, but it took almost two weeks to receive it.

Reason I chose this business:

Found it on the Web.

Reason I chose this product:

I wanted a Ukrainian flag.

Quality

Date of experience: April 12, 2023

Easy ordering process
April 28th, 2023
Verified site experience
• Previous review

Date of experience: March 29, 2023

Thumbnail of user catherinea746
California
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Easy to shop this site, and I found exactly what I needed.

Quality

Date of experience: June 6, 2023

Thumbnail of user jamesk3039
Virginia
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Outstanding) this order is very good and I like it very much

Quality

Date of experience: December 10, 2022

Thumbnail of user charlottes210
Texas
1 review
0 helpful votes
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September 30th, 2020
Verified purchase
• Updated review

I love your products and service. I have ordered from you repeatedly.

Reason I chose this business:

Good selection

Reason I chose this product:

Made in the USA

Value
Shipping
Quality

Date of experience: August 22, 2020

I love your products and service
September 30th, 2020
Verified site experience
• Previous review

Date of experience: August 12, 2020

Thumbnail of user mjj63
Iowa
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Easy to order, nice material, hangs nice, I really like the size

Reason I chose this business:

Needed a new one

Reason I chose this product:

Needed a new one

Quality

Date of experience: May 16, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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