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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,003
Neutral
54
Negative
55
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Reviews (7,637)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user ethanc394
Ohio
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Great quality. Super fast shipping. Beautiful product.

Reason I chose this business:

For a case to display the flag from my loved ones funeral.

Reason I chose this product:

Because it was different than other displays we looked at and it was able to be personalized.

Quality

Date of experience: January 22, 2024

Thumbnail of user johnc11380
Kentucky
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Great price, product and fast delivery. Item as described

Date of experience: January 22, 2024

Thumbnail of user justinp871
North Carolina
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

I was able to buy a gift for my friends very easily.

Date of experience: January 22, 2024

Thumbnail of user ardineb1
Michigan
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Exactly as described. Delivered very quickly. I will recommend this to all my family and friends.

Date of experience: January 22, 2024

Thumbnail of user lauralynec
Utah
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Everything came as described and when it was schedule to arrive!

Date of experience: January 23, 2024

Thumbnail of user jong540
Colorado
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

No problem to find what I needed and all the stuff to use on the project.

Reason I chose this business:

Have ordered before with no problem

Reason I chose this product:

Best value.

Quality

Date of experience: November 20, 2023

Thumbnail of user lynne301
Michigan
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Only received partial order before Christmas and received the rest of order dec 31

Date of experience: January 5, 2024

Thumbnail of user joycep802
Florida
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

Flag holder came in good shape and good timing. Flag fits great in it

Date of experience: January 14, 2024

Thumbnail of user dalem773
Ohio
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Happy with quality and service. Looks like the flag will last and gives years of service.

Date of experience: September 19, 2023

Thumbnail of user eleanorep2
New York
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I will recommend you to others. However, I do not want to bothered with feedback questions.

Quality

Date of experience: September 7, 2023

Thumbnail of user alanl698
California
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Wife loves the Garden flag. Just what she wanted to replace the old Humming bird flag.

Date of experience: February 27, 2023

Thumbnail of user patriciac3495
New York
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

The product is as advertised. The marker I purchased last year is still in good shape.

Date of experience: May 19, 2023

Thumbnail of user patriciam5239
California
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Nice quality flag bought as a gift. Beautiful colors and design.

Date of experience: January 20, 2024

Thumbnail of user philh638
Tennessee
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

I had a few questions they answered them.so i ordered what i was looking for.good service.thanks

Service
Quality

Date of experience: October 12, 2023

Thumbnail of user solveigl1
New Jersey
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

It was very easy to shop online, and I respect the store

Reason I chose this business:

I chose this shop bc it had the three that i wanted

Reason I chose this product:

Bc they’re cute

Quality

Date of experience: January 21, 2024

Thumbnail of user betha420
California
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Easy order. Beautiful flag! Silly to have to come up with 50 letters to send this!

Date of experience: May 18, 2023

Thumbnail of user dianaw851
Indiana
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Our flag was sent in a timely manner and was in nice condition when it came.

Date of experience: July 17, 2023

Thumbnail of user paulap873
Pennsylvania
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

I was satisfied, but one flag was missing its topper.

Quality

Date of experience: December 28, 2023

Thumbnail of user byronc104
Kansas
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

The price was good and after receiving the flag it seems to be of good quality.

Date of experience: September 13, 2022

Thumbnail of user jeffreyc1547
Florida
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Easy to order and easy enough for a non computer user

Date of experience: December 3, 2023

Thumbnail of user davidr5947
Pennsylvania
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

The price of the product is more than reasonable and the quality far exceeded my expectation.

Reason I chose this business:

The eases of use of the web site and the price as well as being American made.

Reason I chose this product:

I wanted a lager flag for holidays and special occasions for my flag pole. I also wanted a stronger flag for the type of weather in my area.

Quality

Date of experience: April 26, 2023

Thumbnail of user bobt1081
Arkansas
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Very pleased. I like the telescoping pole. Makes it easier to put the flag on it.

Service
Value
Shipping
Quality

Date of experience: September 1, 2023

Thumbnail of user michaelc3996
New Jersey
2 reviews
0 helpful votes
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June 22nd, 2023
Verified purchase

Very easy to use the website and very affordable. All made in the good old USA

Quality

Date of experience: May 23, 2023

Thumbnail of user larryr963
Ohio
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Your flags are the best! I tell everybody about your flags and great service. Thank you

Date of experience: September 14, 2023

Thumbnail of user christya161
Alabama
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I got my flag and it was beyond my expectations. It's beautiful and durable. Wonderful work.

Reason I chose this business:

They had the flag I had been looking for

Reason I chose this product:

It was beautiful

Quality

Date of experience: December 2, 2022

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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