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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,004
Neutral
54
Negative
55
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One of the oldest flag retailers online.
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Reviews (7,638)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user daughtersoftheamericanrevolutionp
Nebraska
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy experience in purchasing the flags online. I will make another order in the near future.

Reason I chose this business:

I did a search for the United State Flag and your website came up.

Date of experience: September 3, 2024

Thumbnail of user rickm1379
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

It was simple and easy. My Ohio flag arrived promptly and as ordered.

Date of experience: September 2, 2024

Thumbnail of user ryanw1429
New Jersey
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

The quality of the product is excellent. Very simple set up. Durable during some of the windier days.

Reason I chose this business:

Product reviews

Date of experience: July 13, 2024

Thumbnail of user davidr7261
Alabama
1 review
0 helpful votes
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July 16th, 2024
Verified purchase
• Updated review

I received my Flag Patch and it was high quality. It shipped on time and customer service was excellent. I will order again from them.

Reason I chose this business:

I saw it advertised on Google clicked on it and placed an order for a Flag Patch to sew on my clothes I'm glad I chose this company: great Quality and fast shipping.

Date of experience: July 6, 2024

So far so good, but we shall see when I get the product...
June 1st, 2024
Verified site experience
• Previous review

So far so good, but we shall see when I get the product how well I think it so. Little high on postage.

Date of experience: May 22, 2024

Thumbnail of user herschelh25
Israel
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Having to call you to confirm my CC information, etc is understandable, but that shouldhave been expressed in the initial moments of the conversation- I had to drag the reason out of the person on the line. That is not a way to make for customer satisfaction

See my prior comments

Reason I chose this business:

The product looked good though the price was at the high end of acceptable

Reason I chose this product:

It was the perfect gift

Service
Quality

Date of experience: May 25, 2023

Thumbnail of user maryh4581
Florida
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I ordered the week before Independence Day thinking there it wouldn't arrive in time, but it did! We mounted and displayed it for the 4th. The flag seems sturdy. The hardware is mostly plastic, but it should hold up for a while.

Date of experience: July 17, 2023

Thumbnail of user patf41
Pennsylvania
1 review
0 helpful votes
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May 1st, 2017

I ordered two 3X5 flags cases as graduation gifts for MIDS from the Naval Academy. Beautiful -- well made --- and arrived even before promised. I also ordered a Black on gold nameplate -- and am very happy that I did. The cases are far superior to what I saw on local shelves, and the nameplate is the perfect addition.

Date of experience: May 1, 2017

Thumbnail of user johnc10189
Minnesota
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

In the past, I've received US Flags from various charity organizations from donations iv'e submitted. In due time, the material became weak & tattered. Thus far, because of this US flag, the material U used, is is quality,

Reason I chose this business:

Because I'm a veteran,USAF, an a 30 yr.(ret.) police officer.

Reason I chose this product:

From the TV ads via Fox News.

Quality

Date of experience: May 26, 2023

Thumbnail of user marlal85
Oregon
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

East to order the beautiful flag! Love it! The flag is well made and gorgeous.

Date of experience: September 3, 2024

Thumbnail of user alang378
New York
2 reviews
0 helpful votes
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October 20th, 2022
Verified purchase

I was pleased with the flag. It was great that I could get a cotton one. I am very uncomfortable with the idea of the American Legion burning nylon or poly flags. The Big Springs Museum of Caledonia, NY was very pleased with the flag.

Date of experience: September 20, 2022

Thumbnail of user kathleens2390
Minnesota
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

My experience in purchasing flags from the United States Flag Store was positive. My order was placed late, for the upcoming holiday; yet the quality American flags arrived early which is appreciated..

Reason I chose this business:

I was unable to find the smaller flags in the stores I shop and that led me to the US Flag Store.

Reason I chose this product:

To use as a centerpiece on the table for Independence Day reminding my family of the freedom we have in this great country, the United States of America.

Quality

Date of experience: July 12, 2023

Thumbnail of user rosed160
Virginia
2 reviews
0 helpful votes
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May 19th, 2023
Verified purchase

I had a last minute requirement for a ceremonial flag pole and finial and was able to get what I needed before the event and at a lesser cost than other in the area and online. My new GO-TO place for flag needs.

Date of experience: April 19, 2023

Thumbnail of user lizk209
Connecticut
1 review
0 helpful votes
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February 19th, 2024
Verified purchase
• Updated review

Our group has been buying 12" x 18" flags to place on Veteran graves in our town for many years. Our Historic group places them on Veterans graves from the French and Indian Wars thru the Spanish American War. The flags last, even when placed deep in the woods.

There was a simple mix up when the bundles of flags (24 bundles of 12) were picked at the warehouse. That was corrected with some of the best customer service I have ever had.

Reason I chose this business:

The store web site is easy to work with and always offers plenty of discount throughout the year. If you have to call, the staff is some of the best to work with.

Reason I chose this product:

To place on Veteran Graves.

Service
Quality

Date of experience: February 12, 2024

Always quick and easy to place an order
January 29th, 2023
Verified site experience
• Previous review

Date of experience: December 30, 2022

Thumbnail of user beverlyw12
Vermont
2 reviews
8 helpful votes
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December 30th, 2022
Verified purchase
• Updated review

I have been buying car flags from United States Flag Store for years and most times I lose them before they wear out. My last one flew for more than a year before it needed to be changed. Always buy your flags from United States Flag Store as they are the best made and last a long time!

Quality

Date of experience: November 30, 2022

This is the only place I buy my car flags!
September 3rd, 2021
Verified site experience
• Previous review

This is the only place I buy my car flags! Buy your flags here!

Date of experience: August 4, 2021

Thumbnail of user jeffc2085
Utah
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

Wonderful product. Very pleased with the product and will buy again in the future

Date of experience: September 3, 2024

Thumbnail of user cathyw702
New York
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Site kept saying my cart was empty when I had an item in it.But after several attempts it worked.
Quality of flag was well worth a little hassle.

Date of experience: June 17, 2024

Thumbnail of user kathyw214
Texas
1 review
0 helpful votes
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July 16th, 2018

Our flag stays out 24/7. This is our 2nd order from USFlag Store. Due to weather our flag must be replaced at minimum every 2-1/2 years. I was so grateful when I found USFlag online. USFlag provides a quality flag and a reasonable price and we are quite happy them.

Date of experience: July 16, 2018

Thumbnail of user janetg1373
Arkansas
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Overall a very good experience and am a repeat buyer. The only thing I want to mention is I paid extra for my windsocks that said made in the USA. There is no label on the windsocks that says made in the USA. I could have paid less for a product from another origin, but that is not what I wanted. However, they appear to be well made, and I hope they hold up as well as the last ones I ordered. And super fast shipping!

Reason I chose this business:

I am a repeat buyer.

Reason I chose this product:

I have bought the windsocks in the past and have been well pleased with how they have held up.

Quality

Date of experience: July 10, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Janet!

Thumbnail of user julial658
North Carolina
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase
• Updated review

When I placed my order, the confederate flags were in stock. Then, I received a message that they were on backorder. Needless to say, I was disappointed! I hope they're back in before Veteran's Day! I also hope that you didn't cancel that part of my order! I was very pleased with the flags that I did receive! Thank you!

Reason I chose this business:

Because you carry confederate flags!

Reason I chose this product:

I need them for a family cemetery!

Quality

Date of experience: September 29, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Hi Julia. I am sorry but we are out of stock in the confederate flags. I have issued you are refund for the product and requested that the website listing be marked out of stock. Thanks!

So glad to have finally found Confederate flags for...
September 18th, 2023
Verified site experience
• Previous review

So glad to have finally found Confederate flags for cemeteries! Thank you!

Date of experience: September 15, 2023

Thumbnail of user tammyc1119
Florida
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

I had a military flag holder made for two of my children in the military, the company I ordered them referred me to your company to get the flags from. I'm so grateful for the workmanship, the whole order was a breeze. Thank you sooo much.

Date of experience: December 1, 2023

Thumbnail of user debbiec1227
New Jersey
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Supposedly, the 12 x 18 inch flags I ordered are supposed to be made in the United States, although that information is not anywhere on the flags. I'm happy I was able to get the quantity I wanted, which was 30. Delivery was quick. I didn't know that the confirmation email would be through On Line Stores, instead of United States Flag Store directly

Date of experience: June 2, 2023

Thumbnail of user jennifert1868
California
1 review
0 helpful votes
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May 25th, 2024
Verified purchase
• Updated review

Website is fast and easy to use. Flags were delivered quickly and good quality. We've ordered from the multiple times and always receive a great product fast!

Date of experience: May 15, 2024

Easy to order and good prices!
May 17th, 2023
Verified site experience
• Previous review

Date of experience: April 17, 2023

American made!
July 2nd, 2022
Verified site experience
• Previous review

American made! Easy to order. I called this morning to cancel order# ******* I made yesterday (I ordered the wrong size). Hopefully they are able to cancel the order before it ships. The lady that answered my call was very friendly.

Date of experience: June 2, 2022

Quick and easy check out
July 1st, 2022
Verified site experience
• Previous review

Quick and easy check out. Easy to find the product I was looking for.

Date of experience: June 1, 2022

Thumbnail of user sarahe295
Wyoming
1 review
0 helpful votes
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January 30th, 2020
Verified purchase
• Updated review

This is the third time that I have tried to order these flags. Hopefully I don't get a message from you saying that they once again are out of stock and then later have the order cancelled. They Finally arrived. The 3rd time is a charm

Value
Shipping
Quality

Date of experience: January 27, 2020

This is the third time that I have tried to order these...
December 12th, 2019
Verified site experience
• Previous review

This is the third time that I have tried to order these flags. Hopefully I don't get a message from you saying that they once again are out of stock and then later have the order cancelled.

Date of experience: December 9, 2019

Thumbnail of user charlieb578
Montana
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

I have been trying different flags from different companies to see which ones hold up best in our windy country. So far the first flag I got from you lasted 154 days (and was probably up a week or two to long). We winter in AZ and have just returned to Wyo and so as soon as my wife gets the corners sewn on the flag we will put it up. I have a light on it so it stays up 24/7. If you want, I could keep you posted on how long it lasts. OBTW (oh-by-the-way), I refuse to by an American flag made in China.

Reason I chose this business:

At this time it seems like the best price for a quality flag.

Reason I chose this product:

Wanted a flag that would fit my flagpole and could fly 24/7.

Quality

Date of experience: April 19, 2023

Thumbnail of user markh5409
Michigan
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I order the US Flag I wanted no problems at all. Received in a few days very happy with the experience

Date of experience: July 1, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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