United States Flag Store has a rating of 4.7 stars from 7,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I get my US flags through a military organization through my contributions to their cause. I finally decided to get a flag of Ukraine to fly on my flagpole beneath the US flag to show support for the Ukrainian cause.
I queried on my computer and selected US Flag Store because it sounds patriotic and the flags they sell are top-notch.
I wanted a quality flag of Ukraine and it was described as nylon, with sewn stripe.
Date of experience: February 21, 2023
Package received on time and securely wrapped. The flag was very nice. I ordered and received the 4x6 flag. My only regret (not your fault) is that I should have ordered the larger 5x8. Love your company and customer service.
I have used it before with excellent results.
Outstanding workmanship.
Date of experience: January 23, 2023
"I pledge allegiance to the Flag of the United States of America, and to the Republic for which it stands, one nation under God, indivisible, with liberty and justice for all." It wants me to put in 50 words so I did.
Date of experience: April 28, 2023
Quick & easy transaction with great quality and choices. The multiple sizes and choice of materials is outstanding in addition to being reasonably priced.
Date of experience: February 22, 2024
The buying experience was good.
Quality of flag food,
However the Clorox of stripes s ore to pink rather than real red. I'll probably try another brand as I purchased two at a tim.
Thanks anyway
Date of experience: April 6, 2024
Super easy to order online plus free shipping! You can't beat that. God bless the USA!
Date of experience: August 27, 2024
Always quality service and product. There's no reason to say anymore.
Reputation.
Date of experience: July 26, 2024
Slow delivery, but the flag is holding up well in our extreme climate changes.
USA based. Used before.
Date of experience: August 27, 2024
Arrived soon after sale, great quality and is now flying proudly out front
Date of experience: July 26, 2024
Easy to navigate and free shipping on my order. Very good value. Hassle free and productive met expectations.
Date of experience: June 25, 2024
I bought two flags on April 25,2018, and they are ripped already, they mislead on the information that they will hold high wind, I bough them because they will last 3 years and they only last 2 months, after I called the customer service people and been on hold for 35 minutes, they told me that they were sorry but they can not do anything about it, so if you want to waste your money buy from this company, but I will never buy anything for them ever again.
Date of experience: July 26, 2018
My order arrived as the PO schedual showed. Thank you for the reply about the G-Washington revlutionary battle flag. My heighborhood loves to fly their flags and more and more are adding flags on our street. Won't be long before we look like Flag row. I'll spread the word about your web site so as they and me need to replace the flags thjey can look you up. Thanks again.
Date of experience: March 13, 2018
This is the second time I have bought flags from here. Being made in the USA, was the first reason I bought the furst time, the second was not only beause it is made here, the quality is superior. Easy to order, pay and delivery was as promised.
I wanted Flags made in the USA and the size that is folded at a Military Ceremony.
I choose these flags for my Dad's (and Mom) Military Ceremony. I wanted one folded for each of the Grandsons. They are made here, in the USA,the correct size and are great quality.
Date of experience: September 10, 2023
I am Vice President Of the Pelzer Heritage Commission in Pelzer, S.C. The flag was placed on a old flag pole that was put up in a old mill parking lot. The flag pole was put there in 1941. We refurbished the flag pole and put a light on it. The people in this old mill village are proud of this old glory flying again. We are a 501c-3 non-profit organization.
Date of experience: April 21, 2023
Flags arrived safely, tags attached to flags "Made In The U.S.," and I'm hoping these flags will last longer than I purchased previously from other companies.
Date of experience: March 6, 2024
Received six stick flags 18 x 24 and two were damaged but after notifying your company of the situation they handled the matter to my satisfaction - thank you
Date of experience: January 29, 2024
Because I bought a flagpole from USFS before, I knew it would be a waiting game and that I probably wouldn't hear any updates during that wait, so I wasn't surprised by any of that. But when your credit card has been charged and you hear nothing at all during the wait, it can be disconcerting...especially nowadays. That might be something to think about, updating at least once during the wait...I think it would be reassuring.
Bought here before.
I knew the quality would be excellent. And it is.
Date of experience: November 6, 2023
Although I recieved my order. The tracking info left alot to be desired. Living in Hawaii, amd sharing a mailbox with others in the house, I make it a point to track my shipments. When I attempted to do so with thsi roder, I got "Delivery information will be given when known" and poof! All of a sudden my package arrived! Thank goodness, I checked the mail that day!
Date of experience: September 14, 2023
My 6ft x 1-1/4 flag pole arrived in a square BENT box. I'm surprised because I used to highly recommend United States Flag Store!
They have excellent flags 👍🏻👍🏻👍🏻
I would send the flag pole in a TUBE!
My wife delt with it. She said they were very nice.
I thought they have good products found in on line
It’s hard to find a 6 ft 1-1/4 flag pole!
Date of experience: January 23, 2024
So many compliments on our flagpole, flag and solar light. It's just wonderful
Because it was American made
Date of experience: August 26, 2024
Came as expected & the flags are of good quality! Better than stores..
Store bought flags faded quickly
Date of experience: August 26, 2024
Have purchased from here for years. Always fast shipping and great products.
Past customer
Date of experience: August 26, 2024
The only thing I need to say is it was a great experience purchasing from you.
Date of experience: August 26, 2024
There isn't much to tell. I ordered the flag and it came in a timely manner. The flag was what we expected and we're satisfied with it. Will order again
Date of experience: February 5, 2024
Quick and easy. Flag was the perfect size!
*above is my review
Date of experience: July 25, 2024
The quality of the flag is excellent; it was delivered quickly, and we were informed of the status of the order on a regular basis.
Date of experience: June 25, 2024
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
We will take your review to heart and thank you for your candid review.