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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
2,011
Neutral
54
Negative
55
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47,515 reviews

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One of the oldest flag retailers online.
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Reviews (7,646)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user cherylz180
California
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

The website could add more detailed specifications and maybe a schematic diagram, but aside from that it was an easy shopping experience and I would definitely shop with them again.

Reason I chose this business:

It was the best rated sight that came up in my search for parts to repair our flag pole.

Quality

Date of experience: October 13, 2022

Thumbnail of user garyr1329
California
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Our old assembly 1948 failed needed replaced and found what was need here. Would like to have seen a discount for veterans but did not see anything, could have called I guess. Still good with it.

Quality

Date of experience: June 29, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your business Gary! If you would like our customer service number is 877-732-2458 or email customerservice@onlinestores.com

Thumbnail of user cyndiw10
Illinois
1 review
0 helpful votes
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November 17th, 2018

We will buy these again as needed. Very satisfied with the online search & purchase process. Product was shipped and received in a very timely manner.

Date of experience: November 17, 2018

Thumbnail of user juliec2282
Missouri
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Clear website. Good detail. Easy checkout process. All of this and great quality, beautiful flags. They will be on every yard in my street starting on Memorial Day

Quality

Date of experience: May 1, 2023

Thumbnail of user davidb1361
Virginia
1 review
0 helpful votes
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May 11th, 2018

I have been dealing with United States Flag Company for several years and many orders. Great products, prices, customer service, and delivery! Product are made in the U.S.A.!

Date of experience: May 11, 2018

Thumbnail of user jaym1239
Maryland
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Wanted a more durable flag for 24/7 use. Looks great after 1 week, check back in a year!
Note: DHL delivery communications are terrible, usually shows no data or updates. Eventually arrives.

Date of experience: March 23, 2023

Thumbnail of user paulb4834
Pennsylvania
1 review
1 helpful vote
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September 15th, 2023
Verified purchase

Quality flags at good prices, shipped in a quality box that always arrives on time. Why would I go anywhere else? United States Flag Store has me covered

Reason I chose this business:

Quality n service need I say more

Reason I chose this product:

Era veteran

Quality

Date of experience: September 13, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Paul!

Thumbnail of user thomasr2360
Florida
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

This his the best flag I have purchased. Time will tell how it stands up to the Florida temps and weather. Thank you all for all your help with my order.

Tom R.

Service
Value
Shipping
Returns
Quality

Date of experience: October 2, 2023

Thumbnail of user michelleyb
California
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Love that the flags will be double sided and I've had experience with this strong clip also. However, you need more variety so I could have chosen other types of flags to hang on my house also.

Quality

Date of experience: January 3, 2023

Thumbnail of user alfredc244
New Jersey
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Thank you for the quick shipment. Very viv=brant colors... but a bit more see thru than the similar flag I purchases before. Figures crossed on durability.

Date of experience: September 6, 2023

Thumbnail of user thomass3544
Florida
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Easy to order and good communication.
Flags are high quality with very durable sticks. Shipping insurance was a small price to pay for added security.

Quality

Date of experience: February 21, 2023

Thumbnail of user amandas206
North Carolina
1 review
0 helpful votes
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April 9th, 2017

Ready to order and super fast getting here. There was a little dent in one of the pores where they fit together from shipping but it was no problem & our Dad has his new flag pole ready to go.

Date of experience: April 9, 2017

Thumbnail of user angelah1256
Georgia
2 reviews
0 helpful votes
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December 2nd, 2022
Verified purchase

The eagle topper was made very well and had vibrant colors. Unfortunately, it did not work on top of my parents' flag pole solar light. Therefore, I had to return the item.

Date of experience: November 2, 2022

Thumbnail of user richardh3608
Missouri
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Satisfied for the most part.
Disappointed that some of the edge seams had loose ends requiring cutting before flying. These could provide a weak point that might facilitate fraying in strong winds.

Reason I chose this business:

The Heavy Duty flag was offered.

Reason I chose this product:

Needed the toughest flag to withstand 24/7 operation.

Quality

Date of experience: March 10, 2023

Thumbnail of user janew912
Maine
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

The products were just what I was looking for. It took a bit to find them, but then the purchase wad easy. Other sites were more expensive and had only large quantities.

Reason I chose this business:

Had what I was looking for.looked good

Quality

Date of experience: August 21, 2023

Thumbnail of user annettew289
Minnesota
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

The box with items was left at the end of my driveway in the weeds and rain like tossed trash. Not your direct jurisdiction but new shipping options may be needed.

Reason I chose this product:

Made in America is paramount!

Quality

Date of experience: September 29, 2022

Thumbnail of user chrisv863
Texas
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Supply chain problems made my experience a lot ger than expected one, but I am very satisfied with the outcome. High quality product at a great price. Service was great too.

Delays due to supply chain.

Reason I chose this business:

Ad on the War Room

Reason I chose this product:

Met my needd.

Service
Quality

Date of experience: May 26, 2023

Thumbnail of user susanc276
Mississippi
2 reviews
0 helpful votes
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June 14th, 2017

I received my beautiful United States flag just in time for Flag Day! It is beautifully made and seems very durable. Great addition to my front porch! God bless the U.S.A.!

Date of experience: June 14, 2017

Thumbnail of user joeb2901
Tennessee
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

The flag is beautiful and appears to be well-made. We get a lot of afternoon sun where it's displayed, so will see how it holds up to the elements over time.

Date of experience: September 13, 2023

Thumbnail of user robertf258
Maryland
2 reviews
0 helpful votes
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April 10th, 2018

Beautiful, good quality, a lot of bang for your buck. The whole process went very smooth. I've bought from the US Flag Store before, and I will again in the future

Date of experience: April 10, 2018

Thumbnail of user cindyo44
West Virginia
1 review
0 helpful votes
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July 21st, 2018

The flags I ordered came very quickly. They are quite beautiful and appear to be of good quality. I can't wait to place them on my family's graves. Thank you!

Date of experience: July 21, 2018

Thumbnail of user ronj456
California
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

The purchase was great. Quick shipment. Beautiful flag.

This survey with describing the experience is what is bad.

Stars or ratings from 1 thru 10 would be quicker and easier.

Service
Value
Shipping
Quality

Date of experience: July 10, 2023

Thumbnail of user ryand776
California
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

I have purchased from this vendor a few times. Each order is perfect and has been shipped out very fast! They also have many options to choose from in flags.

Date of experience: September 22, 2022

Thumbnail of user virginiaw987
Tennessee
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Excellent flags for reasonable price.
Had what I wanted and shipped out fast. No problem with anything at all. Website easy and clean to navigate. Very happy with my purchase.

Reason I chose this business:

Had flags I wanted.

Reason I chose this product:

Personal reasons. Fun and wanted more choices. Had Scottish flags we wanted.

Quality

Date of experience: May 22, 2023

Thumbnail of user shelbyt141
Arkansas
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Just as expected, great quality. I will always order from this company!

Date of experience: August 25, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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