Uplift Desk

I must've built the desk 10 times before I finally ordered it given there's so many wonderful options. While the mobile site for ordering is a little challenging ( it doesnt seem to scroll right), the webpage was great. What was even better was even after practicing my order 10 times I still ordered the wrong size. In a panic I wasn't sure if I would be able to correct it in time. Fortunately, it was a very easy online process, and Jose Escobar responded to me in one day and corrected my error. Thank you, Jose!

I am very happy with my overall experience with UPLIFT. There's tons of options to customize the desk to make it exactly how you want it. Shipping was quick; however, I didn't receive all the boxes on the original shipping date. There were a few boxes that were delayed a few days, but they still came rather quickly and I think it was an issue with FedEx, not UPLIFT, although I'm not entirely sure. The desk was easy to assemble, and the instructions were simple and clear. The desk is solid and sturdy. Adjusting the desk height is quick and super smooth. And to top it off, the customer service is excellent. Shout out to Steven L. For helping me resolve an issue that was my fault during the ordering process. He was super friendly and accommodating. I appreciate the prompt follow-up email - thanks Steve. I would definitely order from UPLIFT again.

I needed help with ensuring my order was tax-exempt. I e-mailed the customer service address and Steven Lawrence got back to me very quickly. He worked with me to get the right information and to get the order processed quicky. He was helpful and kind every step of the way!

My desk was unfortunately damaged during shipping, but Sean from customer support promptly handled my request for a replacement. He went above and beyond to ensure it was replaced quickly! Sean was exceptionally helpful and understanding while offering me options to ensure my satisfaction as a customer. He was able to get a replacement shipped the next day!

Looking forward to purchasing here again! Thank you Sean for the great customer support!

I've placed a couple orders with Uplift now for a standing desk and accessories, and so far I love the desk itself. Thing is, each order has had a part arrive with (admittedly minor) cosmetic damage. Could have happened in shipping, but honestly it kinda looked like they left the warehouse that way. Either way, was a bummer, but Danielle in customer service helped me out both times and got a replacement part to me pronto. Dinging a star for the hassle of multiple damaged orders, but again, Danielle was really quick to make it right.

Jamie answered all my questions and helped me find the perfect desk. I appreciated the information about Uplift's eco-friendly practices, the custom quote and link to purchase, and information on when my desk will ship. Thank you, Jamie!

Worked with Steven Lawrence from Uplift Desk in building an invoice and speccing the order to my needs. Steven was really helpful in our back-and-forth as he worked on creating an invoice for me and also finding the best deal he could apply to my order. I'm super excited to receive my desk, and can only speak on the purchase-side of the experience so far, which has been great.

I always dread having to deal with companies RMA process as it's usually a chore and I am the one that has to follow up for next actions. This was not the case for Danielle B and Uplift Desk. Danielle was very polite and very attentive throughout the whole process, even as I needed multiple shipments for replacements. The support, order and engineering teams work well and efficient together to take care of the customer. It is very clear the process is managed from the customer point of view. Danielle & team didn't give me the chance to be frustrated which is rare these days. I really appreciate Danielle's efforts through the life cycle of the case and she has skills that you can't teach.

Sean Arguera was very helpful. He even modified an existing order for us with slight changes for items better suited for us. He was very reliable through the entire process of ordering and delivery. He kept an open line of communication with us through the whole process.

When I received my desk, the large desktop had been damaged during shipping. I called Uplift Desk and was quickly connected to Courtland. He resolved the issue within a day or two; he was professional, knowledgeable, courteous and I would recommend this company and its services. A good product is a great product when there is support at this level. A+

I contacted customer support about my damaged desk from delivery. Sean Arguera was my customer service rep and he was very responsive within just a couple of hours of my request. He helped get my issue resolved and had another desk top ready to ship out in just a couple of days. Thank you Sean!

Great customer service!

I ordered an Eco-Curve desk, and the same day of delivery, I decided to have it installed. To my surprise, the desk top had a dent, and I was a little disappointed as I was going on a business trip and I already had a mess in my office as I disconnected everything to pass to my new desk. I called Uplift, but it was already out of business hours, so I decided to send an email. To my surprise, it was answered the next morning on a Saturday by Jamie Caudle. To my luck!

Jamie was amazing, providing solutions to fix the problem. Anyway, I wanted my desk to be brand new, as I ordered. Jamie was very patient with me and went above and beyond to fix my issue in a timely manner. She always responded to my emails right away, and I always felt like I was talking to a friend.

I was amazed by the level of customer-first mentality, and to be honest, not always do you find that type of service.

THANKS JAMIE! For making my day! You should get a raise!

Jeremy Laurel was a great customer service rep. I normally don't write reviews, but Jeremy was very helpful in getting me a replacement for a damaged desk board due to shipping. He was patient, and what I liked the most proactive with satisfying my concerns and following up. The product was exactly what I wanted and couldn't wait to get my repalcement.

I recently had an issue with a product I purchased from Uplift Desk. I contacted their customer support and they were great. They quickly diagnosed the problem and shipped replacement parts. I was able to resolve the issue quickly and easily.

I recently had the pleasure of interacting with Steven from the Uplift Desk customer service team, and I must say, his assistance was exceptional! I was looking to purchase the UPLIFT Standing Desk, and Steven was incredibly helpful throughout the entire process. He guided me in customizing a quote that not only met my specific needs but also helped me save more than I expected. The entire process was smooth and hassle-free, thanks to his expertise and dedication to customer satisfaction. If you're considering an Uplift Desk, I highly recommend reaching out to their customer service first—you won't be disappointed!

I always have the best customer service from Trey Boyd. He always makes sure we are on the same page when I place an order. We pull up previous emails to make sure we are not missing anything.

Thanks Trey for years of great service.

L. McBride
IRMI

I've had my Uplift desk for a number of weeks now and am loving it! Unfortunately, while raising it on Friday, a few days ago, it stopped. Seemed that it just lost power. I called on Saturday, and my call was answered quickly. Jeremy L. Went through the troubleshooting steps with me and we determined that the issue seemed to be the control box. I sent a few pics of the box and connections, and he had a replacement sent right away. I was thankful and happy for the quick response and Jeremy's thorough follow up. A replacement part is en route now, so hoping it takes care of the issue, but as for customer service thus far, I've been very happy. It helps reinforce my satisfaction going with Uplift.

I absolutely love my new Uplift Desk, especially since I made my desktop from an old tree on our property. Sean A was super helpful in making sure all my packages arrived and even sent a replacement shirt since I got one that was too small. Great experience, highly recommend!

We were very pleased with our new uplift desk, until something went wrong. The controls locked up for some reason. I dealt with Courtland over in Customer Service, and he continued to work with me until the issue was completely resolved to my satisfaction. I really appreciate Uplift Desk standing by their product, and their customers. Will continue to support Uplift because of it.

The Uplift desk system is the cream of the crop for quality desk/office furniture, particularly standing desks. We are repeat buyers. Uplift stands behind their quality with a long warranty and great support. In particular I wanted to mention their support agent Anthony Tipton who was able to address a concern we had, immediately, professionally, and very fairly. Excellent experience.