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Upwork

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MD
1 review
0 helpful votes
Follow Anna D.
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Upwork is the best opportunity for online business with best practices, wide clients' data base and strong payments protection system. I am happy to recommend Upwork to all companies, agencies and freelancers.

Date of experience: June 27, 2020
Philippines
1 review
0 helpful votes
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Upwork is my favorite place to find and be found by clients. It is where I grew my career as a freelancer and helped me earn good money. There are several well-paying clients in Upwork that you cannot find anywhere else. I will be forever grateful for Upwork.

Date of experience: November 29, 2020
Paraguay
2 reviews
16 helpful votes
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I sed to like Upwork at the time odesk. Now they have become sooooo crazy expensive and bad that almost ever job I have put there was problematic.
Their review system does not work as it is easy to manipulate.

Upwork is the best place to lose money and not get nothing in return, but trouble and waist of time.

Date of experience: June 7, 2017
Aruba
2 reviews
4 helpful votes
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Upwork was oke, not great but oke, but now they are charging high monthly fees.

They also take 20% from freelancers, and now freelancers also have to pay to apply for you job. We won't be using upwork anymore for hiring. They were not even that good.

Now Upwork is trying to charge $50 per month so you can get access to any of your billing reports. What?

The reports themselves are not even good.

They lost a client here for sure! Not sure who came up with this idea, for 50 dollars a month! Come on! Atleast start at 3.99 or something like that.

Date of experience: July 6, 2019
Israel
1 review
5 helpful votes
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I've started a month ago with this website and at the beginning I was really excited about it and thought they had a really good platform.

But the truth is that they are not on the freelancer side... After two bad experiences with clients who I wrote for and who decided to stop the contract because it was not good enough for them and where I had to work for $0, Upwork decided to close my account, accusing me to agree to receive money outside of their system.

I never did such a thing. This client Lydia Ross from NLPH Seminars, told me to buy ebooks on Amazon, and that she will repay me for it. So far, I've seen nothing.
I also asked her to compensate the 2 days I worked on her project and where she refused to pay me the whole amount. So we agreed on $30, same here nothing so far.

You're not the only freelancer platform Upwork and acting this way is not gonna bring you luck, trust me...

Date of experience: March 11, 2017
Pakistan
1 review
11 helpful votes
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ELANCE SUCKS
July 20, 2015

This are theives and blood sucker they took all my money from my client and despite of opening 100 requests they marked all request as solved, though no one ever reply to my any ticket whenever i called their support they knew nothing and said their higher support is very busy they will respond to me ASAP. But that lucky time never came till date all my money is gone.

Date of experience: July 20, 2015
Nigeria
1 review
0 helpful votes
Follow kehinde A.
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Upwork has help me reach my goals with the professional and outstanding service they offer, Upwork has creating a platform that connect Freelancer and client together with a secured and trusted payment system.

Date of experience: January 23, 2021
Australia
1 review
5 helpful votes
Follow anton b.
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This site claims to have a very secure environment and also prides itself on Trust and Safety. Do not be fooled! The site has no trust or safety or even protects your privacy or personal information. Don't hire via this website as it's a con.

Date of experience: February 17, 2018
New Zealand
1 review
0 helpful votes
Follow Gill D.
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I've found great clients and projects on Upwork. I have also learned additional skills through varied projects and a great way for freelancers to showcase themselves and earn money. The payment system also works very well and is secure.

Date of experience: May 22, 2020
Bangladesh
2 reviews
0 helpful votes
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I have started my journey before 4 years with Upwork! Now Upwork is more than something for me! I can't explain it properly! I just take our relationship longer and want to make my carrier with the Upwork platform!

Date of experience: October 8, 2020
Ukraine
1 review
0 helpful votes
Follow Dmytro L.
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There are many job offers, a lot of tasks, clients from all over the world!
If you want to work with foreign customers, earn more money than at home, and work from anywhere in the world, you at Upwork!

Date of experience: June 17, 2022
Brazil
1 review
0 helpful votes
Follow wesley m.
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The platform helped me to be able to offer my services to everyone.
For a long time it was my main source of income.
Certain things like problems as customers are normal and I believe that it is not within reach of the platform to solve this since it is something human.
Follow the rules, understand the platform, be a good professional and be successful as a freelancer on that platform

Date of experience: June 9, 2020
Bangladesh
2 reviews
11 helpful votes
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Upwork sucks
July 11, 2016

There is NO LOGIC of paying 100$ as a fee for a total 500$ project. Also, they charge another 2.75% processing fee from your client when client pay you. Upwork totally sucks.

I just write an article which will help freelancer to avoid Upwork fee: "How to Avoid 20% + 2.75% Upwork fees?" http://101authority.com/how-to-save-20-percent-upwork-fee/

Date of experience: July 11, 2016
PS
5 reviews
11 helpful votes
Follow Mustafa A.
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You're probably gonna think I work at upwork or something, but I'm not. I hired a few people on here, some did a great job and got paid. Others didn't meet expectations, so I cancelled the work contract and got a refund. Fair and square.

Date of experience: April 22, 2016
Indiana
2 reviews
0 helpful votes
Follow Catherine S.
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I have had a great time working on Upworks. The job postings are always coming in. Long term jobs and 1 time only jobs. I am so glad that I found this site. No purchase of anything to get started. They do take a fee for every job they connect a client and freelancer.

Date of experience: February 26, 2021
India
1 review
0 helpful votes
Follow Arun K.
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Upwork is a great platform for startups and old partners. Our journey with upwork is 15 years old and we are so thankful for Upwork platform to give us this opportunity. It's a very competitive and excellent platform where you have to perform your best to stay on top. If you are a hardworking and honest person then this platform is for you.
For Clients this is a win win platform, they just have to post their job and they will get contractors who will deliver exactly as Client wants the job done.

Date of experience: May 4, 2022
Germany
1 review
14 helpful votes
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Stupid policies
June 10, 2017

I earned $1000 from my client and all the funds were released. And suddenly upwork wanted to have a chat with me. We had a chat and then I saw that my financial account is limited. All the funds were sent back to the client. Piece of joke. Never work there. They only suck their client's $#*! but never cares for the freelancers who're keeping it running.

Date of experience: June 10, 2017
Philippines
1 review
0 helpful votes
Follow Edlyn P.
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I love Upwork! I'm in my 4th month on this platform it is secured and fast action if you have any concerns about your Upwork account and other concerns. I already a rising talent and clients. It's a great opportunity with Upwork.

Date of experience: April 6, 2021
Pakistan
6 reviews
28 helpful votes
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Elance is considered by many as one of the most popular online destination to find freelance work or outsource jobs to freelancers from across the globe. I believe that running such a website must be a very difficult task. Employers want to hire the best possible candidates for a job and the job seekers want the best possible price for their work. Elance provides these two parties a platform to develop strong business relationships.

Date of experience: October 20, 2011
Philippines
1 review
0 helpful votes
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I've tried different freelancing and i got my first client in upwork... until now i only got client there even though im only beginners on freelancing upwork gave me so much opportunity to work from here since the start of the pandemic..

Date of experience: October 17, 2020

Overview

Upwork has a rating of 2.3 stars from 2,122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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