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Upwork

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Bahamas
6 reviews
9 helpful votes
Follow Kingsley J.
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So I came to Upwork again and thought I give another try in getting in. After some adjustment to my profile, I got in... I start doing some stuff like send proposals and surfing the site for jobs related to what I do as a photoshop artist. Soon or days later I found out that Upwork has a bad policies and some flaws. Apparently they will kick you out if your not making it. Like not being at the top like others. Their site has too much fees and it seems like you got to buy connects once you wasted on proposals. Its hard to find the right jobs and well who knows how long I got being there? Their project catalog is crap. Its almost like Fiverr but with just too many details. They don't have a box for additional images. It looks the site is dying. They got over 7 million members but over thousand members are on..

Date of experience: June 17, 2021
Canada
1 review
2 helpful votes
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I've had some really good contracts with Upwork and I'm grateful for it. However, the platform does barely nothing to help freelancers, except putting them in contact with clients. And even then, most clients are terrible. I think it is unethical to accept clients that pay people $3/h or $5 for a 2000 words article. If the platform can't offer a legit minimum wage, I think it is useless. And even then, it takes 20% of our money, even if we just made $5. So many clients are disrespectful and have unrealistic expectations and Upwork does not protect us. I have also lost a lot of contracts because Upwork deleted them even though they were totally legit. With all the money they made from my work, I would expect them to have a live chat for support. Instead, it takes them a day to answer by email. I keep getting frustrated when using this platform. If you ever want to use it, remember that Upwork is not your friend and it does not want to protect freelancers.

Date of experience: December 31, 2022
Florida
1 review
10 helpful votes
Follow ivonne d.
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Please do not use this website, is the worse nightmare. Bad customer service, over a week with a issue. This people would tell you pay me by hour so they spend incredible amount of hours working in something would take less that 1 hour, i paid for 50 hours, the person told me that they were going to make my website, I stopped the work because after billing me for 50 hours the only thing they did is send me a template and change 5 picture in the template, and that was their work, after 2 weeks, my website got not changes and they are refusing to issue a refund.

Date of experience: April 11, 2016
Philippines
1 review
0 helpful votes
Follow Sheena G.
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So many different opportunities to choose from. Hope I can land my first job soon. I always wanted to work remotely where you are your own boss do any thing any time you want. I think Upwork is the best platform for us people who are dreaming to become a freelancer to have endless opportunities for income and experience.

Date of experience: December 1, 2020
Rhode Island
1 review
19 helpful votes
Follow Johhny C.
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How does this company stay in business? Oh that's right they charge potential workers for applying for jobs. Over and over and over! What a scam they got going on over there. I am designer with over 25 years of experience and have had a fulltime job in the business for all of this time. I answered over 100 ads and all I got was one lady that just kept badgering me with questions about her $#*!ty job for 2 whole months. I finally just closed down my account and moved on! DON'T WASTE YOUR TIME! No money to be made here. Just cheapies looking to get their jobs done for free!

Date of experience: November 28, 2019
Nigeria
1 review
0 helpful votes
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I've always wanted to test my skills with a global clientele. Actually had a few opportunities but it wasn't enough. I needed more. I tried other platforms but the best so far was Upwork. The process works, the support was great and more importantly, both parties[Me the professional and the client], it was a seamless and remote-work easy experience. I've learnt quite a lot and while competition is stiff, for a talented person like me, there are still chances.

Date of experience: January 23, 2022
Philippines
1 review
0 helpful votes
Follow Bristy C.
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Upwork gives you an opportunity to learn how to be a freelancer and learn new skills in the process. They offer classes and send you jobs that they think you might be interested in or qualify for. It was a flexible way to make money online. It's very competitive though, and you have to bid for each job. Paying for connections so that you can actually bid for a job is fine with me.

Date of experience: April 30, 2021
GB
2 reviews
11 helpful votes
Follow James L.
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Like so many similar sites, all the jobs posted pay absolute peanuts. If you are a western artist you will probably end up living in poverty. All the work is aimed at artists from the developing world who can work for weeks on end earning 10 dollars a day.

Date of experience: August 18, 2012
Delaware
1 review
19 helpful votes
Follow Leah S.
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I was a freelancer on Upwork. This site mostly attracts clients who expect a lot but want to pay very little. Upwork also takes 20% from each payment made to the freelancer, which is insane. Do yourself a favor and don't join this site. It's not worth your time...

Date of experience: January 2, 2019
Jason B.
South Dakota
1 review
4 helpful votes
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Site offline again
December 6, 2017

I was trying to register as a free lancer after there site being down for hours threw out the days and figured it was safe. After doing everything I get "Planned Maintenance In Progress".
Maybe they should hire a better tech for there servers since they are always offline.

Date of experience: December 6, 2017

Overview

Upwork has a rating of 2.4 stars from 2,072 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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