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UpworkReviews 2,133

2.3

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Upwork Reviews Summary

Upwork has a rating of 2.3 stars from 2,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
540
value
522
shipping
284
returns
330
quality
511
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Pakistan
1 review
16 helpful votes
Follow Ali B.
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"Upwork" has consistently been the best stage to work around the world. I won't contrast with others yet as far it is worried about my experience, Upwork has always been on my first need, it is possible that you state FIVERR or some other. Credit to the group endeavoring to give imaginative individuals a space to explore their aptitudes and profit introduction around the globe. I would like to make more progress at meeting new individuals and companies through Upwork. Thankyou, Cheers.

Date of experience: November 13, 2020
Bangladesh
1 review
0 helpful votes
Follow Syed S.
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I've been working in various marketplaces as a freelance designer for several years, but I think Upwork is the best of all.

Date of experience: November 13, 2020
Bangladesh
1 review
0 helpful votes
Follow Ingamul H.
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It's a great place to work for freelancers. I am really grateful to be a part of Upwork as a freelance graphic designer. If you have really talent and have skills then it's a great place for you. Keep up the good work and more careful about us. Thanks :)

Date of experience: November 12, 2020
Algeria
3 reviews
22 helpful votes
Follow Hocine d.
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This website helps scammers to steal your money, an Indian scammer scammed me and Upwork told me "we can't force him to refund you" can you believe this? What a joke!

Edit: After 4 months, I was able to get all of the money back after I opened a claim with my bank account.
Btw, PayPal didn't help me at all.

Date of experience: November 12, 2020
Bangladesh
1 review
0 helpful votes
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I love to work on Upwork, and in my opinion, it is the best place for bringing together freelancers and clients.

Date of experience: November 12, 2020
GB
2 reviews
3 helpful votes
Follow Annie P.
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They protect scamming freelancers I would never use again after my experience. A 'Top rated' freelancer charged me for $1100 for SEO work which he didn't carry out and after raising a dispute Upwork sided with him because he'd been logging hours in his work diary. They didn't even bother to check for proof that he hadn't carried out the work (which I had lots) or checking our work conservation history which they could have easily seen he was seriously shady including deleting many parts of our conversation to cover his tracks. Apparently, some freelancers have found a way to fake good feedback and jobs and nothing has been done about it. If they don't act now they will quickly lose the reputation they have built up so far.

Date of experience: November 12, 2020
India
1 review
0 helpful votes
Follow VISHAL K.
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I am a part of upwork since 2009. And i am so happy with their services. I feel proud to be a Upwokian! :))

Date of experience: November 12, 2020
Pakistan
1 review
0 helpful votes
Follow Amjad K.
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I am very happy to be a part of this team. I am working as a graphic designer on Upwork and I believe it is the greatest platform of all freelancer market places.

Date of experience: November 12, 2020
Nigeria
2 reviews
0 helpful votes
Follow Dienebi O.
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Upwork makes life easier for the freelancer and the client by holding funds in escrow. It's free to sign up and you only pay a fraction of your earnings at the end of your job cycle. However, I must admit that it's highly competitive. You really have to stuggle for a while as a new freelancer. There are many talents on Upwork struggling to get the attention of good-paying clients. You just have to stand out from the competition.

Date of experience: November 12, 2020
RU
1 review
0 helpful votes
Follow Aleksey D.
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I am Upwork I have been working for 1.5 years. This site provides all the tools for normal work between a freelancer and a client. The main thing is to use them correctly. I am happy to recommend this site for professionals in their field and for those who want to find these professionals.

Date of experience: November 11, 2020
Nigeria
2 reviews
7 helpful votes
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Total Fraud
November 11, 2020

You get exposed to a lot of harmful behaviour from clients when working through Upwork.
All I get from the site is clients asking for free work. What is utterly disgraceful is they you refuse to take down the job so I can get my connects back when I report it. Basically, on Upwork, I pay to get insulted with requests for free work, and get absolutely no remedy of any sort.

I lost work, time and money.

Upwork, stop turning a blind eye to the free work problem on your site.
The mere fact of asking me to work for free is extremely harmful, abusive behaviour.
I expect more than just being told "Action was taken" when you actually did nothing and I won't get my connects back so I can apply to real opportunities out there. It sucks when you allow pecuniary gain take utmost precedence when reviewing and taking action on clients exhibiting harmful behaviour.

Date of experience: November 11, 2020
Poland
1 review
0 helpful votes
Follow Oleh C.
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I am very happy to be a part of this team. I am working as a 3D Visualization Specialist on Upwork and I believe it is the greatest platform of all freelancer market places.

Date of experience: November 11, 2020
Bangladesh
1 review
0 helpful votes
Follow Bitu E.
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I'm very satisfied to be a member of such of a marketplace. It's really the best marketplace in the world I have ever seen.

Date of experience: November 11, 2020
India
1 review
0 helpful votes
Follow Karan G.
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Your talent meets the best here, you can easily find work after your profile get's in good shape and moreover there is no limit of earnings, upwork charges fee but it provides good services too

Date of experience: November 11, 2020
Bangladesh
1 review
0 helpful votes
Follow Amrita C.
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I am really grateful to be a part of Upwork as a freelancer. Now I can support my family financially. Upwork completely changed my lifestyle. I will never forget your existence in life! Keep up good work and kick the fraud client from the marketplace. Thank you.

Date of experience: November 10, 2020
Bangladesh
1 review
0 helpful votes
Follow Rabeya R.
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I love Upwork. Great company, great customer support. Extremely happy with my Sucess at Upwork. I recommend them to anyone looking for great.

Date of experience: November 10, 2020
VE
1 review
0 helpful votes
Follow Gabriel I.
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Upwork is an employment platform 100% secure. My way of working now is by upwork. Really my life has changed since I can work with people around the world through this platform, and also gives you security and stability. I recommend it 100% to everyone

Date of experience: November 10, 2020
India
1 review
0 helpful votes
Follow Harsh W.
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Upwork is a quick and easiest way to get a job and paid by clients. Best freelancing platform in the world

Date of experience: November 10, 2020
BO
1 review
0 helpful votes
Follow Giovanni M.
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I found the site to be reliable and a great way to earn some additional money!
I recommend it just for people looking for additional money. It's hard to make a living out of Upwork.

Date of experience: November 10, 2020
Pakistan
1 review
0 helpful votes
Follow Saddam A.
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UpWork Is Absolute Incredible For Both Customers And Freelancers, Here You Can Find World Best Talent And World Best Customers, And Also The Best Platform That Makes It Possible Is UpWork, Everything They Offer Is Fantastic And Also Their Support Staff Is Awesome! Thanks, UPWORK!

Date of experience: November 10, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States