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Upwork

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California
1 review
1 helpful vote
Follow Ben R.
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SCAM
August 22, 2023

Do not trust the freelancers reviews on Upwork. They can delete reviews which they don't like. We worked with an 'expert' and he did not deliver anything. He promised and promised and in the end he promised to give us our money back but he didn't. The project was canceled but on his profile it was 'finished' and it did NOT have an effect on his 'job success rate'. In reality that guy is the worst person ever and a scam. Unfortunately we did not receive any help from Upwork's customer service when we lost our money. Either way, you will have to pay. Worst company ever!

Date of experience: August 22, 2023
California
1 review
7 helpful votes
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Elance has 161 complaints with BBB in last 3 years! FACT!

Do not use their services.

They provide no protection for you and allow their freelancers to do what ever they want! I paid over $5000 for a website that never worked, they won't do anything and will continue to allow this freelancer to take money from unprotected customers.

Plus this freelancer held my passwords ransom unless I gave them a good review.

BE WARNED!
ELANCE can't protect you!

*I would have left no stars checked if I could have!

Date of experience: June 16, 2015
GB
1 review
0 helpful votes
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Yep
January 12, 2021

Upwork is a great platform for freelancers to find both one-off jobs and consistent work. The interface is simple, and the variety of work is diverse enough to cater to myriad of disciplines, whether part-time, full-time or chaotic availability.

Date of experience: January 12, 2021
Slovenia
1 review
0 helpful votes
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Freelancing on Upwork
August 15, 2020

Upwork is a great freelancing platform with many interesting projects. I have joined Upwork in 2007 and have found many interesting jobs in my field of 3D graphics. Upwork team is very nice and supportive. Five stars from me.

Date of experience: August 15, 2020
Bangladesh
1 review
0 helpful votes
Follow Rakib H.
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As a freelancer, I've worked on Upwork and it is really great... Through Upwork, I managed to learn and to hone my skills. The site allowed me to gain experience that I can use to apply for more jobs. Upwork is a good site but it is hard to get a job.

Date of experience: September 24, 2020
India
1 review
0 helpful votes
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Best freelancing platform
December 25, 2020

I was without a job one year ago even though I had great skills in digital marketing. I looked for jobs on Upwork, and started getting jobs, now I am top 50 Internet Marketing freelancer on Upwork. I can't thank enough to Upwork. Upwork literally changed my life. I have nothing but gratitude for Upwork. Thank you Upwork.

Date of experience: December 25, 2020
Texas
1 review
6 helpful votes
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Just a short note. I have hired over 23 freelancers and completed over 30 jobs on elance in the last 4 years. I had a problem with one freelancer and attempted to resolve via their very confusing process. I could NEVER get anyone to speak to me on the phone. In short, I paid a freelancer $219 for work that was never performed correctly and Elance did not speak with me to resolve. They would only send emails. Not acceptable to me. I am moving away from them.

Date of experience: November 25, 2015
India
1 review
1 helpful vote
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Upwork has become Beggar
September 10, 2020

Upwork is deducting 20% commission on our hard earned and also taking from us about 1$ for each proposal submission. J It is showing popups to buy connects to apply on jobs. I pray God to put a lock on Upwork doors and the CEO of the company should see a path to Hell.

Date of experience: September 10, 2020
India
1 review
11 helpful votes
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What the $#*!. Screenshots deleted automatically for my 3 jobs at night (40 +20+9 hours). Up-work is just a piece of $#*!. Mother$#*!ers are not solving it. Same issue happens with my friend, and they are not solving his issue, since 3 months, they just say ask your client to allow manual hours and add manual hours. But most of the clients do not allow that and hard work go into vain. This time, i will $#*! you harder. Hey mother$#*!ers, i will kill you if you will play with our hard work. Give me my money back now... Clients have not allowed manual hours, how i will get paid... Mother$#*!ers... username: rahul*******

Date of experience: November 29, 2015
Togo
1 review
0 helpful votes
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Excellent Website
December 20, 2020

Upwork rules is very right, it protect both clients and frelancers. As a freelancer i have spend much time working on a project for a clients but after all she refuse to pay me but talking about upwork all their rule and condition are excellent for you to gain money from the confort of you home and for clients to find skillful freelancers that handle your task perfectly

Date of experience: December 18, 2020
Serbia
1 review
0 helpful votes
Follow Milos T.
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When all this Covid thing started i thought i am lost. Luckily, few months before that i registered at Upwork and was just starting using it bit more seriously. Now, about a year later, this is the only place i find jobs at. It enables me to focus on work and not deal with all problems i usually encountered as freelancer before. It protects me and makes sure i am getting paid for my work fairly, which is more than i expected honestly when i started. It reminded me that Free in Freelancing stands for Freedom, freedom to work for whom i want, when i want! I love it and hope to use it for a long, long time!

Date of experience: February 1, 2021
Pakistan
1 review
0 helpful votes
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Upwork
December 24, 2020

Upwork is really great platform for talent appreciation. I am a fresh freelancer with professional skills in Presentations designing and Upwork is providing me a great opportunity to showcase my skills and earn a good reward.

Date of experience: December 23, 2020
Ohio
1 review
4 helpful votes
Follow Alicia H.
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Upwork has a credit card verification process that is extremely burdensome for businesses. The customer and the freelancer have to spend numerous hours and a ridiculous amount of time verifying a couple hundred dollar credit card payment. Meanwhile, the freelancer has done the work and Upwork will not process process payment and pay the freelancer. Upwork has turned a great experience with my freelancer into a payment time-sink where I will no longer use the service. Too bad!

Date of experience: July 17, 2018
Serbia
1 review
0 helpful votes
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My career development
February 10, 2022

Upwork is a great place to start a career for young people. I am a young architect and 3d artist, after graduating from college I started working in an architectural firm, at some point I tried Freelance through the Upwork platform, and with a little luck and good skills for the first month, I earned about 1 000 $, since then I transferred my entire career and development path in business to Upwork. I think that this platform is very useful for young people who want to gain experience, skills, and money, especially in a smaller country such as Serbia. Most countries in Europe, America, Asia have a higher standard of living, so living in Serbia with a foreign salary is very comfortable.

Date of experience: August 24, 2021
Bangladesh
1 review
0 helpful votes
Follow Ingamul H.
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It's a great place to work for freelancers. I am really grateful to be a part of Upwork as a freelance graphic designer. If you have really talent and have skills then it's a great place for you. Keep up the good work and more careful about us. Thanks :)

Date of experience: November 12, 2020
Bangladesh
1 review
0 helpful votes
Follow Md. Forhad A.
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I'm Forhad a professional UI/UX Web Designer with over 9 years of experience working on Upwork. "Upwork" Product features are really easy to understand the users. A user can easily understand their features like apply for a job, profile setting, account setting, get paid, tax information, connect & membership etc. I also work on other freelancer platforms like Fiverr, Freelancer, PeoplePerHour but when I compare to Upwork I realize that Upwork is the best platform where I can build my carrier. Recently Upwork came to bring a new feature which called "Project catalog". This feature is really awesome. I really like the feature. I work here full-time & I'm really happy to work on Upwork.
I highly recommend to anyone to register on Upwork & start their freelance journey.
Thanks, Upwork.

Date of experience: August 28, 2021
Philippines
1 review
0 helpful votes
Follow Jenica C.
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Upwork has given me an opportunity to upskill myself and showcase to help clients with their businesses. This is indeed the best and secure platform for both Freelancers and Clients. Definitely recommended.

Date of experience: November 22, 2020
France
1 review
0 helpful votes
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Effective working platform
September 11, 2020

Up work is a very good platform for every hardworking freelancers.
I did working on upwork 2 years, i am top talent now, yes begining is difficult, you need open up a new prospect by you talent or Professional knowledge and communication and judgment...
but if you really have sth, don't worry, you will find you will got fair treatment.

Date of experience: September 11, 2020
California
1 review
3 helpful votes
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Upwork is a waste of money and time. I hired a copy editor, who actually left out a sentence in the first paragraph of my book. I next hired a proofreader who was so bad I made her give me my money back. If you want either, find someone through word of mouth.

Date of experience: May 30, 2018
Dominica
1 review
0 helpful votes
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Upwork the life changer
February 20, 2021

I never thought I would be working full time online, I was content with my normal 9-5 job and the hustle that it entails but Covid-19 changed that. With limited access to my job, I turned to work online as an alternative, and ever since I have been on a journey of self-discovery. Finding Upwork was relatively easy, I heard about Upwork from a friend, so I did my research and decided I would join Upwork. I have not regretted being a member of Upwork, they provide you with resources to be knowledgeable and successful on the platform.

Date of experience: February 18, 2021

Overview

Upwork has a rating of 2.4 stars from 2,122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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