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UpworkReviews 2,130

2.3

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Upwork Reviews Summary

Upwork has a rating of 2.3 stars from 2,130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 9th among Freelancing sites.

service
538
value
520
shipping
283
returns
328
quality
509
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Brazil
1 review
1 helpful vote
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Platform usability is great. It took me 3 attempts to get on the platform, so the filter for new freelancers is good. However, there should be something similar for customers. It takes time to filter and look for customers who are really worth and value your service, they drop the price down or just use the platform to study values and then close the job without notice.

For those who send an average of 15 proposals per day to get 1 response, this is frustrating. However, when you manage to close one, the monitoring and platform system is great.

Date of experience: September 23, 2020
Turkiye
1 review
0 helpful votes
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Building up on Upwork
September 23, 2020

I am an audio production specialist. In 2018 I started with $5 an hour and now I get paid $25 an hour. Upwork is the place where professionals can get great value.

Date of experience: September 23, 2020
Switzerland
13 reviews
26 helpful votes
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I had a good experience using Upwrok, got a job that works with my languages (English, Russian). I definitely recommend the page and I will use it again.

Date of experience: September 23, 2020
Bangladesh
1 review
0 helpful votes
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It's a good platform to show expertise across the world doing world class performance.

Though I am not very successful but I am growing each day.

Date of experience: September 22, 2020
Pakistan
1 review
1 helpful vote
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I really like working on upwork. Very well managed platform. Upwork has great policies as they give equal importance to freelancers and clients.

Date of experience: September 22, 2020
Bangladesh
1 review
0 helpful votes
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I love upwork
September 22, 2020

Great Platform to remote work. I am already work on up work and have success. I have expected more work in this platform.

Date of experience: September 22, 2020
Nepal
1 review
0 helpful votes
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Best freelancing platform
September 22, 2020

Upwork is one of the best platforms for freelancers, where freelancers can get a golden opportunity to expose their skills.

Date of experience: September 22, 2020
Ukraine
1 review
0 helpful votes
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Upwork
September 22, 2020

Perfect freelancing platform for finding foreign client jobs. The platform is really large and covers not only the information technology segment. Many works from those that are not available in your region, with a sufficient number of skills on your part, can become available to you.

Date of experience: September 22, 2020
India
1 review
0 helpful votes
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Experience
September 21, 2020

I am new on UpWork, when I joined, though it would not for me and could get any job but after few days a got my first job and completed and got 5 stars.
I believe I can earn lakhs of USD from UpWork.
Thanks, UpWork.

Date of experience: September 21, 2020
Texas
1 review
0 helpful votes
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Happy with it!
September 21, 2020

While others seem to complain about the 20% fee (yes, it hurts), you can always bid jobs accordingly to cover that. Upwork attracts some great clients, and I've had no issues, other than applying to a scam when I first started (someone pretending to be a company it wasn't; I should have known, too-good-to-be-true!) Its tracking features, the ability to find clients, filter jobs, and apply milestones are great tools. I'm happy with the platform, and have earned close to $30K in my first year. Sure, it could have been closer to $36K, but there are costs associated with doing ANY business, and I feel that Upwork's "take" is fair in terms of the platform it provides. While I'm sorry others feel it's risky or unfair, my experience has been great.

Date of experience: September 21, 2020
Pakistan
1 review
0 helpful votes
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Upwork services
September 21, 2020

Upwork is the best platform to earn money online through your skills. I have tried many other platforms but they didn't proved good for me. I really enjoy working on upwork

Date of experience: September 21, 2020
Pakistan
1 review
0 helpful votes
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I have been using Upwork for a few years now. Because of some personal reasons I had to leave my work and stay at home. Upwork made starting to work as a freelancer so much easier for me. The whole process of getting work, delivering it and getting paid is facilitated and protected. When I am working on Upwork I know for sure that I will get my payment. I feel if you work hard persistently on Upwork, then you can earn a decent amount from your home. A perfect solution for me.

Date of experience: September 21, 2020
Pakistan
1 review
0 helpful votes
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Good source for freelancing
September 21, 2020

Upwork is the best place for freelancing. I'll always prefer working on upwork no matter what. If you got your first project on upwork then you'll keep going to your way to success.

Date of experience: September 19, 2020
Pakistan
1 review
0 helpful votes
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My story
September 21, 2020

It's good for freelancers and very easy to use this platform. They constantly keep you updated. Everything is fine except for the following two
1: You need connects to bid. And there is no guarantee you get a project. To apply for more jobs, there could be purchasing but they should give at least 30 connects free per month. For new freelancers, it is discouraging.
2:20% charges are too high. Should be 5%.

Date of experience: September 19, 2020
Pakistan
1 review
0 helpful votes
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Banner Ad
September 18, 2020

Upwork is my Most Favorite Freelancing Platform. Where there are very good clients. And there are also very good designers Which gives you good quality work in good money

Date of experience: September 18, 2020
California
1 review
0 helpful votes
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I've been freelancing for over 15 years and was looking to expand my client base. So I tried Upwork. The fee paid is worth the security of finding new clients and and breaking into new areas of writing. I have found great clients needing many types of assistance. I have started with clients on their posted job, maybe a simple edit, and have expanded into handling many projects for them. The clients I have added to my business from Upwork are now long term relationships with ongoing work. It has taken a year to build this and the fees do reduce as more money is earned per client. I have never been denied an increase in rate from a client when I've asked, after providing them with a high valued work product.

Date of experience: September 17, 2020
LA
1 review
0 helpful votes
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This place designed for freelancer and anyone looks for freelancer to done their project. I have no issue working via this platform and working ethic here is always come first. If you are experienced freelancer looking for real job with trusted payment, Upwork is the place for you.

Date of experience: September 17, 2020
Kenya
1 review
0 helpful votes
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Very interesting site
September 17, 2020

Am very happy to be an upwork team... May God guide all the workers and the official team for great future of the young people who are passionate and hardworking to have jobs.

Date of experience: September 17, 2020
Serbia
1 review
17 helpful votes
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I started to work on the Upwork 4 years ago and I'm very satisfied. 95% of clients are great. A lot of jobs posted every day for all types of skills. Upwork has a great support team available 24h for all freelancers and they are willing to help about anything. What I like the most is that I feel very secure working on Upwork. When I summarize all, Upwork is really the best platform!

Date of experience: September 17, 2020
Armenia
1 review
0 helpful votes
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Very useful platform
September 17, 2020

I am in upwork 1-2 year, but have only good experience,
If you keep their privacy and terms of use and do a good job for clients,
You will always have great clients there.

Date of experience: September 16, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States