Upwork

How would you rate Upwork?
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California
1 review
2 helpful votes
Follow Todd C.
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I have used Upwrok.com for many years now. Recently, I got into a dispute with a freelancer who overcharged me $700 over a 3-month period. After we got to some resolution of my getting some money back, he was able to remove my honest feedback about the situation. You cannot trust freelancer reviews!

Date of experience: June 12, 2023
Nigeria
1 review
0 helpful votes
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My name is Ime Ekpenyong, a mother of three children. I wanted to work from home and I learned graphic design by taking online courses. I joined Upwork as a freelancer 2 months ago. I was quite skeptical about getting jobs as I had tried other freelancing sites. In quite a short while, I have been able to find jobs consistently, even as an intermediate-level designer. I am so proud to be associated with Upwork and would encourage anyone looking for a freelancing platform to choose Upwork.

Upwork is a platform or marketplace where people go to find freelancers to work for them. As a freelancer, you can be paid per hour worked or a fixed price for the contract.

Date of experience: April 20, 2021
Free S.
Sweden
1 review
5 helpful votes
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Clients looking for the best freelancers to hire are likely to be mislead by the Job Successful Score. This score doesn't reflect quality of the work, but rather how active the freelancer has been on the Upwork site.
If you are an elite freelancer I think you should build your connections outside of Upwork.

Date of experience: May 18, 2017
Singapore
1 review
4 helpful votes
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I posted my work and got contacted by a freelancer who convinced me I had to pay a milestone upfront, I thought that Upwork was a good platform and would protect me if this person was going to scam me, but they sided with the scammer and told me there was nothing they could do about it. I am never using Upwork again!

Date of experience: May 22, 2019
Illinois
1 review
2 helpful votes
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Didn't approved my perfect resume with no reason. Spent 24 hours of waiting and about an hour to fulfil their stupid specs with no luck, I'm located in US and their answer: too many programmers with your skill set in this area. Just stupid and unprofessional.

Date of experience: September 15, 2018
Pakistan
1 review
0 helpful votes
Follow Syed K.
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Upwork provide freelancer like us who leave everything behind and start relay on it!
Working with upwork and getting client is like heaven to us, we make money our own ND be our own boss.
Thanks once again for giving us this opportunity.

Date of experience: February 14, 2021
India
1 review
8 helpful votes
Follow Gurvinder S.
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They have charging heavy commissions on the projects. Even they suspend account so frequently and their every customer support member come up with different reasons. Also there are some of the clients who give work to new ID's after submission of work they reports the freelancer ID and results in blocking freelancer ID and all the amount get reversed into the client as per Upwork latest rules

I'm just fed up with their services.

Date of experience: October 17, 2019
Bangladesh
1 review
0 helpful votes
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Most of the time people didn't know to solve the puzzle but their try too. Look me, I don't know what can i do or how much success i had. Now i still biting upwork and try to find my future.
Thank you

Date of experience: November 4, 2020
Croatia
2 reviews
13 helpful votes
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They closed my account
October 14, 2015

Elance closed my account for no reason First, they contacted me saying my account doesn't contain original content... without explaining what that means. I've had the same account for 3 years. All 4.9-5 star reviews.And after a week they notified me that my account is closed because the clients were not satisfied with my work... I asked to tell me who are those clients and why they didn't leave a bad review so I can respond, to which they replied they are not allowed to give me that kind of information and that is their final decision.

Date of experience: October 14, 2015
Colorado
1 review
0 helpful votes
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Great For Freelancers!
January 28, 2021

I just started using Upwork. It is great for stay at home work. It's super easy to navigate through and understand. All of the clients I have worked for have been wonderful. I would highly recommend for anyone looking to do extra side work from home!

Date of experience: January 27, 2021

Overview

Upwork has a rating of 2.4 stars from 2,121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 5th among Freelancing sites.

service
528
value
511
shipping
277
returns
322
quality
501
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