Upwork

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Philippines
1 review
0 helpful votes
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UPWORK REVIEW
April 11, 2021

IT WAS AWESOME! THE PLATFORM IS THE BEST AND REALLY SUPPORTS AND GIVE A LOT OF CREDITS TO ANYONE ELSE.

Date of experience: April 10, 2021
Philippines
1 review
0 helpful votes
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UPWORK made a big change to our working lives, it made life easy bcoz of work from home. KUDOS UPWORK!

Date of experience: July 31, 2021
Idaho
1 review
29 helpful votes
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This site:
-claims that it's there to help freelancers and clients hook up with each other, and offers escrow protection to make sure payments are fair.

However:
- if a client gives you a bad review, it doesn't matter who's in the right or the wrong; your account will be damaged, and your business will look bad, for months. Again, all it takes is one upset client. Do you really want to pay 20% of all you earn in order to work on a website that has rated you terribly in the public eye? I mean, who hasn't gotten one or two grumpy, impossible-to-work-with clients at one time or another?

- scammers galore use this site, and Upwork does little to nothing to filter them out from the real clients. Moreover, if you accidently get scammed, it's you that Upwork threatens to sue, not the scammer. You could get ruined by this site.

- their site is CONSTANTLY being "fixed". The technical difficulties they experience as a matter of course are huge and never-ending. My computer is sometimes unusable due to messages from Upwork that won't disappear from the screen and cover one third of the screen, no matter how often I shut down and restart my computer.

- payments are grossly, unfairly, low. You're competing with people who can, and do, work for $5 a day. That's not Upwork's fault, but it is what happens when a site is global, and unfortunately, finding fair work on Upwork is just about impossible from a freelancer's point of view.

- Clients have you over a fire, and Upwork won't protect you from it. Say a client wants you to write 5 articles for them, but only wants to pay you for 1. The client simply "changes his mind" about the template and the topic each time you submit the article, saying that what you wrote wasn't good enough, but that he'll give you another chance if you actually write about this totally different topic instead. What do you do? To refuse means to get a 1 star rating and a bad review that you can do nothing about, but which will harm your business for the next 6 months. You HAVE to comply with this dishonest client, working for 5 days for him for the price of 1 day. Otherwise down goes your Upwork rating and your future potential business vanishes!

- Unfortunately, I found the other freelancers are sometimes dishonest too. This means that clients can be extremely jumpy, ready to give you 1 star ratings that actually the freelancer who worked before you deserves. That means that your advertising, online image, and profile can get damaged because of another freelancer's dishonesty.

I wish that I had never worked on Upwork. The longer I worked on it, the lower and lower it went down in my opinion.

Date of experience: February 8, 2017
Indonesia
1 review
0 helpful votes
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MY EXPERIENCE
December 15, 2020

This is My best FREELANCING site, Thanks for upwork helping freelancer get job
This site very help to many people

Date of experience: December 15, 2020
Ukraine
1 review
0 helpful votes
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Upwork allow me to realize my knowledge for getting good customers and making a good job for them!

Date of experience: November 30, 2020
Virginia
1 review
0 helpful votes
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The best website
March 30, 2021

The best website i work of it is upwork, provid alot of job and sefaty will working in mony and sefaty in your information and not found scame

Date of experience: March 30, 2021
Pakistan
1 review
1 helpful vote
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GREAT EXPERIENCE
July 18, 2021

Upwork is just amazing. I am able to get best clients on this platform. I AM REALLY HAPPY TO WORK HERE.

Date of experience: July 16, 2021
Bangladesh
1 review
0 helpful votes
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An awesome marketplace. But this is not awesome for beginners. And 20% charge is so much high...

Date of experience: September 28, 2020
India
1 review
0 helpful votes
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Awesome
August 31, 2020

Upwork is great place to find clients and their payment processing is seamless!

Thank you Upwork!

Date of experience: August 29, 2020
Romania
7 reviews
19 helpful votes
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Great to work online, easy to get quality contract job. Thanks

Date of experience: January 12, 2015

Overview

Upwork has a rating of 2.4 stars from 2,121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 5th among Freelancing sites.

service
528
value
511
shipping
277
returns
322
quality
501
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