UrHair

I have to wear wigs because of Alopcia and because of Covid, my regular supplier was closed.

Before buying from URHair, I asked if I bought two different shades, could I return the one not needed to change for the one I choose so I have two. The answer was yes...

They took forever to arrive (made in Shanghai) and on taking the one I liked the colour of from the box, it was very thin hair, had a bald patch on top with no hair and a clump sewn in together producing a sort of mini pony tail. Titally useless... Plus dark Brown hair on a light colour cap means you can see through the hair when it moves

I contacted Lisa the owner of UHair to return for a refund. Her answer was to reconsider because she will loose money! I had soent over £120 and waited 5 weeks!... Her next response was 15% discount to order two more! WHAT? I refused and said I would take £100 back (losing money) and pay for their return... I didn't need to offer this.

The next response was to give her ANOTHER £80 to order again...

I am now going through my bank for a FULL REFUND

These wigs look nice in the pictures, look nice when you first take then out of the box, but are no good for everyday wear and are very thin and not for everyday use.

My current four wigs (all the same) have done over three years and are far better than these

URHair use the same Shanghai manufacturer and chart for their website as many other sellers use and have no control over quality. They are simply 'middle men'

How could you even wear this to the dentist. A dead give away that it's a wig... Terrible quality.

No returns are complicated as what is written on the website... Lisa is complicated and won't accept returns. I will let the bank sort this now...

AVOID

The last photo shown is my current wig that has had over three years every day use... Perfect parting and no bald patches even now and is still very think

AM A CANCER PATIENT AND I ORDERED THE ARROW WIG, ELLEN WILLE COLLECTION (PERUCCI) WHICH ARE INCREDIBLE AND REALLY GREAT VALUE FOR PEOPLE WITH CANCER WHO WEAR WIGS ALL THE TIME. UNFORTUNATELY UR HAIR and all their subsidaries under different name using 'hair' (like tophairservice) USE THE SAME PICTURES AS ELLEN WILLE (fake advertising). I PAID 132 UK POUNDS TO FIND MYSELF WITH A WIG COMPLETELY UNWEARABLE FOR CANCER PATIENT AND THEIR SENSITIVE SCALP. (well the wig would be wearable at night with no light basically as you will see in pictures) THE CAP INSIDE is unsanitary for people with sickness and there are no side flaps as per nornal wigs! I EMAILED them PICTURES (THEY WON'T CALL YOU NOR GIVE YOU A PHONE NUMBER) AND THEY HAVE REFUSED TO RETURN AND REFUND THE MONEY EVEN THOUGH THE WIG STILL HAS THE LABEL AS YOU CAN SEE PER PICS. YOU CAN ALSO SEE THE BAD FINISHING. CONTACT ME AT *******@YAHOO.COM FOR MORE INFORMATION. THE WAY THEY TREAT PEOPLE SPECIALLY PEOPLE WITH CANCER WHO ARE VERY FRAGILE IS UNBELIVEABLE AM HAPPY TO FORWARD ANY EMAILS AS PROOF that THIS IS A SCAM. DON'T DO LIKE DON'T LOOSE MONEY!