So happy with our third Verlo purchase. Can't imagine going anywhere else!
Suggestion: Changing the sheets is a pain in the butt and there have been instances of the beds sliding apart {wink, wink} No easy fix that solves for both scenarios.
More comfortable than the old bed Quality product made to order in Wisconsin is a very strong selling point. Will only shop Verlo for mattresses and highly recommend Verlo to others
The Pillow Top mattress we bought has done nothing to improve our sleep...in fact, the pillow feature makes it harder to move around in bed which is annoying. And then, when I think of the tremendous price I paid ($ 2100) , I feel bad about paying so much more than I should have if I bought from Costco or Sam's club or if I just waited a few weeks until your sales kicked in, ...it keeps me awake I wish you wouldn't have been deceptive about pricing...no negotiation ...I turned out to be a naive sucker
Suggestion: I don't think I would buy the pillow top model
Generally yes, but I do not think the cooling effect is working for me.
Suggestion: It was advertised as having a cooling effect and I think it does the opposite- traps heat so I wake up in the middle of the night because I'm way too hot. This didn't happen before this mattress.
Carmella was great. Followed through to delivery. We were very pleased with the delivery team. They made sure the bed fit into the existing frame and explained how to use the remote. We'll done!
Suggestion: That we didn't get it sooner.
I love our new mattress. It's so luxurious and perfect. The downside is, I can't sleep at all now when I'm traveling, haha.
Suggestion: It's huge. It's bulky, it's hard to move, especially considering that you're supposed to rotate these things every few months. My husband and I both hurt our backs doing so the first time and I don't think this will change because there's NOTHING to grab onto on these mattresses. Also, the layers of sponges all shifted when it moved. I can't imagine what a pain this will be down the line.
Overall it was a great experience and product. I'd definitely come back and purchase my next mattress from Verlo.
Suggestion: I didn't think the mattress cover was a good value for $99. I wish I would have looked at it more in person before buying it..it seems a little overpriced. Similar ones on Amazon run ~ $30.
We are really enjoying our bed. I haven't had a backache since we made our purchase.
Suggestion: The only thing I would complain about is the space between the two mattresses. They don't fit tightly. I have to stuff folded sheets between the gap so our dog can sleep there.
Sad that I spent all this money on your top of the line V11 and I have to look at the mattress every day. It should be covered up like my old Verlo Double Pillow Top King size bed. Almost 8 Thousand dollars I spent on one bed, so sad! :(
Suggestion: Sheets don't fit. Center of bed is higher then the sides. Many others things too.
The sales representative you helped us choose our mattress, was knowledgeable, helpful and patient with our questions....it made for a very pleasant and satisfying transaction...this is likely our last mattress purchase and so it was quite important. Thanks.
Suggestion: Not quite so high....as a short in stature senior, it can be a bit of a leap on and off !
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members