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How would you rate VFS Global?
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Thailand
1 review
0 helpful votes
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HORRIBLE SERVICE
January 4, 2024

NEED TO COME BACK REPEATED TIMES IN ORDER TO GET YOUR WORK DONE. THEY KEEP FINDING FAULT IN YOUR APPLICATION

Date of experience: January 4, 2024
Spain
1 review
0 helpful votes
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Ineficiente
June 28, 2022

Me parece un pésimo servicio, pues si bien es cierto que el staff es amable, la información provista no es real. Me dieron un tiempo estimado de tramitación y mi expediente duro 2 meses. Quedaron en enviarme un correo cuando llegara la visa y fui yo la que tuve que darle el seguimiento. Pague el servicio de revision previo deposito y nadie me reviso l documentación. No hay forma de trackear y saber el estatus de su solicitud. No toman el telefono y no responden el correo de customer care. Es increible la impotencia que siente con esta entidad. Lástima que un país de tanto prestigio como Reino Unido, escoja una entidad tan deficiente para que la represente en la República Dominicana. Lo unico que logran es que no vuelva a aplicar para ir a UK, porque es malpasar

Date of experience: June 28, 2022
India
1 review
0 helpful votes
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VFS global customer care number
700.3041.460===700.3041.460
VFS global customer care number
700.3041.460===700.3041.460
VFS global customer care number
700.3041.460===700.3041.460

Date of experience: June 10, 2023
Italy
1 review
0 helpful votes
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Family visa italay
February 22, 2023

Mi aiuti per favore Invio il visto familiare per moglie il 12-09-22 Ma dopo c'è molto da fare. Per favore aiuta mia moglie a venire da me

Date of experience: February 22, 2023
Oman
1 review
0 helpful votes
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Their website is terrible. Booking an appointment is nearly impossible—it always shows no availability for a long time. Even if we find a slot, it disappears by the time we enter our details, no matter which country we apply from. The only option left is to visit in person and pay for premium services, where slots are surprisingly easy to get. It's clear they are tricking clients into paying extra. This has happened to us many times. When embassies handled visa applications directly, it was much easier. VFS has completely ruined the system.

Date of experience: March 24, 2025
Washington
1 review
0 helpful votes
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I tried many times to sign up VFS for making an appointment for French visa, however, there were always flags, failure, saying that I need to "activate" my account, even I received their email with link to log in. I believe it is tricky because they are trying to make extra money and want all customers to buy their service to make appointments for visa applications. When I called and talked to a lady, it is so hard to understand what she is talking about because of badly and heavy accent.

Date of experience: March 5, 2025

Overview

VFS Global has a rating of 1.1 stars from 346 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VFS Global most frequently mention customer service, visa application and error message. VFS Global ranks 108th among Travel Visas sites.

service
229
value
213
shipping
162
returns
159
quality
202
+53