Got the large leather saddlebags for my harley sportster. The company sent the bags without complete mounting hardware. I called and got through and got the whole thing sorted out. Fast and practical c ustomer service, Mounting could have been easier, you have to drill the saddlebags but it isn't a problem provided you take your time and do it right the first time. Leather and bags look great, stood up to rain just fine. I was very hesitant on buying but now i am glad i did.
I have had my Viking Saddlebags for over a year now and they are holding up great. I love the quality and they look great on my bike! They also have fantastic customer service. Scott Adam was great to work with.
I have received 2 jackets from Viking jackets and 1 tail bag from them. I have worked with Scott Adams. He was dedicated to make sure the bag would work with my sport bike and the jackets would fit. I am a larger woman and leather and mesh wear differently and he made sure I got the right size for my winter and my fall jacket. The bag was amazing and I used if for a long ride. Carried everything I needed for a 4 day trip on the bike. Walking shoes and all. I would recommend everyone to use their bags and jackets
Ordered sissy bar bag. Shipped fast but when i got it found out it was to small. Contacted them. Returned it for an exchange. But needed the new one sooner so contacted customer service told them i would buy the other one so it would ship sooner. They updated my order so i would be refunded instead. Great service by them. Love the bag, roomy, sturdy everything I needed!
I was in the market for a new Bag and Livia helped me pick out a few products. She guided me through the website as well as helping with information after i purchased products as well. Such a great company with very professional customer service. Thank you Livia!
Found viking bags through HDFORUMS, they offered me a really good coupon for 15% even if the current promotion was only for 11%. I couldnt pass up their already low prices. Ive heard mixed reviews on them so i decided to take a shot seems like people love them or hate them. The Bags i got were GORGEOUS! My vulcan classic has not looked better, the quality of the bags makes you think youve just spent triple of what you paid. I bought the quick disconnect system for my bags and the sleek design with a key lock was a deal breaker for me. Only department which isn't 5*s to me, is their shipping department. It took about a week and half to get here.
This is my second order with VB. Pricing and quick shipping. Customer Service great as well. Chris helped me and was great at tracking and expedited my order. Will use VB for all of my bike bag needs.
I bought saddlebags for my Honda VTX 1800 from Viking Bags the end of December 2016 they advertise weather resistant not the case you get caught in the rain they leak bad no weather seal. I contacted Viking bags with the issue they wanted pictures then videos that was ok with me but every time they wanted more then more they have danced all around the issue. So now they send me new locks to install on the new bags which has nothing to do with water coming in around the outer edge of the bags. I have bought bags from them in the past with no problems but never again I don't have 300.00 to give to a company that don't stand good for what they sell.
I received my Ironborn Motorcycle Textile Jacket and Sissy Bar Backpack about a month ago and have been lazy in putting them to use. This morning I removed the liner from the jacket and noticed all the little details; color coded buttons for the liner, padded pocket for sunglasses, labels for all of the pockets! While I don't have a sissy bar, the back pack works just fine as such. Fits my helmet and plenty of room for other items.
I have ordered several products from Viking and all of them have been excellent in quality. Their customer service is exceptional also. Catherine Josephe assisted me in the selection of a couple bags for my bike. Her response to all of my questions were always quick and informative. I would definitely recommend Viking for both their product quality and service.
Answer: Because I'm a cheap skate. You get what you pay for.
Answer: There is no designed kit for that installation. But its simple to work around. All you need is a longer bolt that can sustain our qds hardware and the sissy bar all together which can be found at their local hardware store
VikingBags has a rating of 4.7 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar and swing arm. VikingBags ranks 6th among Motorcycle Gear sites.