• Virool

Virool

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Overview

Virool has a rating of 4.6 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Virool most frequently mention customer support. Virool ranks 64th among Marketing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
5
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How would you rate Virool?
Top Positive Review

“I’ve been a power user of Virool for 8 months now and...”

John S.
10/11/13

I’ve been a power user of Virool for 8 months now and I use their platform to promote music videos for the music label that I work for. We’ve done around 30 music video promotions to date with them and spent well over 6 figures. Customer service and team there always seems to impress us! Highly recommend.

Top Critical Review

“Fraud”

Eugene D.
8/20/18

I don't know who is writing positive reviews, but this company looks like total fraud. I wanted to try out short campaign with 100$ and see how it goes. But support guy in the live chat convinced me to pay 300$ + gave me 150$ bonus. Ok, nice. BUT at the moment I've paid 300$ this guy immediately disappeared from the chat! A little strange strange, don't you say? So you interested in clients ONLY before the pay you? Great attitude. After 24 hours from the start of the campaigns stats were still 0. I mean views, impressions etc. I've wrote several emails to the support but received no answer. After that I've asked for the refund, and still haven't received any answer from them. Awful customer support, if to be more exact there is no support at all. If I don't get any feedback about my refund request in the next few days, I'll make YouTube video with the overview of my Virool experience and share it with whole Internet. Be sure, I'll make that video viral :) I already created screenshots + downloaded invoices (just in case). Hope it doesn't come to that and you'll get my money back.

Reviews (33)

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Reviews that mention popular keywords

customer service (5) music videos (4) customer support (7)
Thumbnail of user jakem49
Nevada
1 review
3 helpful votes
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April 24th, 2014

I am a CEO of a venture backed iPhone game developer and we used Virool extensively to promote various trailers of our games. I have experience working with multiple ad networks including: AdMob, Flite, Flurry, TapJoy, AdWords and others.

In my opinion, Virool tops them all. First, the transparency of the platform is hard to match. Second, real-time analytics allowed me to adjust my campaign settings in real-time. Third, customer support was always available. When I had problems, I would just call Scott and he would help me set everything up.

I would highly recommend them.

Thumbnail of user amyc80
Amy C. – Virool Rep

Jake, thanks for your ringing endorsement. It's always a pleasure to see our users enjoying and benefiting from our service.

Thumbnail of user bryanb38
Nevada
3 reviews
7 helpful votes
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May 14th, 2014

Virool came across my desk when I was looking for marketing service to utilize in my Kickstarter campaign. We developed a mask that allows you to control the type of dreams that you have. Through PR outreach, we generated a ton of buzz and almost met our goal of $30,000, but with less than 15 days left we were around $4k short. Our team started looking at variety of services out there: SocialSpark, PromotedTweet.com, Virool, PR Web, etc.

We played around with a few tricks during those 15 days, but honestly the most effective one was Virool. Since our campaign is heavily centered around our video, having a platform like Virool to promote it was key to our success. We killed it in the end and raised $47,900.

I've recommended Virool to friends and family, and would also recommend it to anyone looking to promote a Kickstarter or Indiegogo campaign!

Thumbnail of user amyc80
Amy C. – Virool Rep

Bryan, it's great to hear that our service was able to help you reach and surpass your Kickstarter goal - congrats!

Thumbnail of user rebeccaf5
Australia
1 review
3 helpful votes
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February 18th, 2014

I work at a large media agency in Australia and represent clients such as VW, Qantas Airlines, the government of Australia, A&E TV Network and others. We recently began using Virool and I've been extremely pleased.

We just wanted blog distribution for our videos and my account manager, Kenn, was able to set it all up for me. Through Virool, we were able to get our client's videos on virtually all WordPress blogs that have WordAds on them. Also, they were able to secure us viewership on 9Gag and Cheeseburger network sites.

We are looking to spend over $300,000 with them and I highly recommend their service. The team there is great!

Thumbnail of user darreno21
Peru
2 reviews
0 helpful votes
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September 7th, 2019

I own a plumbing business and started doing YouTube videos. Vitriol has given me views and helped me branch out to my local community more. Thank you!

Thumbnail of user christinap4
Sweden
1 review
3 helpful votes
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November 4th, 2013

I AM SUPER EXCITED TO LEAVE A REVIEW FOR VIROOL! Why?
Because I was able to meet my kickstarter campaign goal with these guys. We started a 60 kickstarter campaign for a new type of designer shoes for women and with 20 days left, we had to raise additional $10,000 to meet our campaign goals. By promoting our video on Virool, we were able to exceed our fundraising goal and get a lot of cool customers on board. It's pretty awesome!

Thumbnail of user amyc80
Amy C. – Virool Rep

Christina, congrats on reaching your Kickstarter campaign goal - we are happy to have been able to be a part of your efforts!

Thumbnail of user chrisb114
Japan
1 review
6 helpful votes
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February 18th, 2014

I am a former employee of Virool and these reviews really upset me. First of all, Virool is in full compliance of YouTube's Terms of Service. Alex, CEO, went out of his way to meet Salar, CEO of YouTube, and their entire executive team just to make sure that whatever Virool is doing would be in full transparency and compliance with all of YouTube's ToS. As a result, during my time working there very few videos got removed or taken down from the website.

Also, here's a breakdown of some mistakes that people make on Virool. When you select the targeting for your video, you HAVE the option to select: blogs, mobile, games, social networks, pre-roll, and virtual currency. The company doesn't work and has removed all sites that pay users to watch videos. Second, it's important to leave keywords and select categories for the video. Third, you can select gender and age for the group you are targeting. Fourth, you should geo-target the right region with your video properly and select what you want people to do after they watch the video.

Overall, Virool is an incredible company and they have worked with a vast list of clients. I hate anyone that mentions anything negative about the company, as they fully refund unhappy customers and have available support that addresses everyone's questions. It's not always easy to please everyone, but Virool tries its best.

Thumbnail of user amyc80
Amy C. – Virool Rep

Chris, thanks for sharing your thoughts - hope you're doing well!

Thumbnail of user jonj15
District of Columbia
1 review
2 helpful votes
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November 12th, 2013

Virool is awesome! I used their service to promote a few of my videos that I made in filmmaking class and I enjoyed using it a lot. They have a great service and I loved it.

Thumbnail of user amyc80
Amy C. – Virool Rep

Jon, thanks for sharing your experience - we're glad to hear your enjoyed it!

Thumbnail of user claudias9
Germany
1 review
3 helpful votes
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November 12th, 2013

Great site! Fantastic customer support and delivered results. I recommend it highly.

Thumbnail of user amyc80
Amy C. – Virool Rep

Claudia, thanks for sharing!

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From the business

Virool's mission is to inspire people by providing them an extraordinary video advertising experience.

We work with blogs, sites, Facebook apps, mobile apps and video sites, to find the most optimal way to distribute our clients videos. Our goal is to serve the right video in front of the right viewer in a way that encourages sharing and engagement. As such, we have pioneered native video advertising industry and have become a trusted partner among many recognizable publishers including: WordPress, Forbes, Zynga, 9Gag and others.

Today, some of the world's largest brands use Virool to promote their YouTube videos and engage with their potential customers in an effective way. Virool was behind the Most Viral Brand Video of 2013, Kobe vs Messi - The Selfie Shoutout, which has gotten over 137 million views. You can see the case study here: https://www.virool.com/turkish-airlines2.

Business History

Virool began operations in early 2012. Today, Virool employs over 50 people and has operations globally.

Company Representative

Thumbnail of user alexanderd21
Virool T.

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