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VoguePromDresses

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Oregon
2 reviews
16 helpful votes
Follow Vickie N.
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I have a dress shop that does alterations--prom is definitely my biggest season! This year I had several gowns brought to me for repair and alteration from this site. They were appalling quality, poor workmanship, low-cost fabric, ill-fitting. Please do not waste your money! When you add extensive alterations to your price, you do not have a bargain :(

Date of experience: September 24, 2013
North Carolina
1 review
4 helpful votes
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The dress did not arrive on time in spite of paying extra. It was shoddy workmanship. Beading looks like it could fall off very easily. The beading does not even meet on the sides of the dress near the seams. I got taken! This company is in China and had I known that I would not have ordered. I would like to get a refund, but don't know whether they can be trusted at this point. Stay away! My daughter's first prom has been disatrous!

Date of experience: April 14, 2014
Ohio
1 review
2 helpful votes
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My wife bought herself a dress to wear to our daughter's wedding. The dress did not fit correctly and was much lower cut than it showed online. She contacted them within 3 days asking how to return. They REFUSE to provide this info. Their 'no-service' department is absolutely ridiculous! The latest email correspondence is below. My warning is to read the 'cancel order' on their website, NOT their return policy(it is a LIE!).
==========================================
Service Voguemoments
5:17 AM (3 hours ago)

To me
Y**************
Dear customer
We are sorry to hear that. But return, you need pay 50% lost material
Fee to manufacture, it means
You will only can got 50% money back once we got the package.we also
Show that policy on the website, you also can check it. And you also
Need pay the return postage:(if shipping lost we will take no
Responsibility for this
So suggest that you can keep this order and we will refund you 15
Dollars as discount then you can re-sale to another people or send to
Your friends as gift. Ok? Please don't contact your card company to
Dispute, cause it will cost
About 6 months can solve, And please do not contact bank. It will
Make the case more complicated and it is not a win win way to solve
The case. Hope you can understand.
Best Regards
Sara

=====================================================
We have received several emails as "coherent" as this one! So, we are out $150. Because this is not a reputable company... spread the word! My wife says she will never buy clothes online again. Mike M. In Ohio

Date of experience: November 9, 2015
California
2 reviews
7 helpful votes
Follow DONNA S.
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THE ABSOLUTE WORST COMPANY I HAVE EVER WORKED WTH IN MY LIFE. DO NOT BUY A THING FROM THEM. I PURCHASED 3 DRESSES FOR A FUNCTIONTHEY ARRIVED A MONTH LATER. I PAID $40 FOR EXPEDITED. WOULD NOT TAKE THEM BACK. REPORTED TO CREDIT CARD COMPANY. THEY SAID LOTS OF PEOPLE HAVE REPORTED THEM. THEY ARE TERRIBLE. DON'T DO IT. FROM NOW ON, I WILL DEAL WITH AMAZON.

Date of experience: October 28, 2015
Michigan
2 reviews
7 helpful votes
Follow Maria V.
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Do not buy from this website. They say that a refund is guaranteed but it is not. They will not let you return any of their substandard dresses. The dress I purchased look nothing like the dress on their website. On the website, they show you the real dress, designer made. Then they send you some very cheaply made, ill-fitting dress from China. They don't even give you an address to use to return the poorly made dress. SCAM. And just try to get a refund, it won't happen. They never answer their phone and their online "chat" person is always named "Zack" who is not helpful. If you want to get taken in for over a hundred dollars and have a dress worth $20 bucks tops that looks like it was made by a 5th grader... then this is the website for you!

Date of experience: April 25, 2014
Florida
1 review
3 helpful votes
Follow Sandra M.
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DO NOT BUY FROM THESE PEOPLE(FABVOGUE/VOGUE) THEY ARE A RIP OFF. THEY HAVE A POLICY FOR FULL REFUND WITHIN 7 DAYS OF PURCHASE, HOWEVER, THEY REFUSED TO GIVE ME A REFUND OF $260 AND RETURN COST OF $70. I TRACKED THE MERCHANDISE THAT WAS SHIPPED AND THEY HAVE RECEIVED IT AND STILL NO REFUND. I AGREE WITH ONE OF THE REVIEWS WRITTEN! DO NOT ALLOW THESE PEOPLE FROM CHINA TO SELL IN THE USA. THESE DRESSES WERE HORRIBLE/FITTING WAS AWFUL FOR MY DAUGHTER'S WEDDING! I BEG YOU ALL NOT TO BUY FROM THESE PEOPLE!

Date of experience: May 31, 2016
Pennsylvania
1 review
4 helpful votes
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THIEVES
January 4, 2016

BEWARE! DO NOT ORDER FROM THIS COMPANY. THEY STOLE $300 THE DRESSES DID NOT FIT. THEY TOLD ME THEY WOULD REFUND MY MONEY ONCE THEY RECEIVED THE DRESSES. I SPENT $40 TO RETURN THEM AND THEY DID NOT GIVE ME MY REFUND. THEY SHOULD NOT BE PERMITTED TO DO BUSINESS IN THE UNITED STATES, STAY AWAY FROM THESE JERKS.

Date of experience: January 4, 2016
Idaho
1 review
11 helpful votes
Follow Rosanna S.
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The dress they sent had various flaws. The seams were not sewn correctly and the dress bunched up in odd areas. When we complained they offered a 20% discount and told us to keep the dress. We could not get a live person to talk to. There are too many flaws and we cant use the dress.

Date of experience: March 29, 2014
New York
1 review
3 helpful votes
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THEY ARE LIARS
January 13, 2016

You can not return a dress. Web site says you can return a dress within 7 days. The dress was terrible. Now they will not return it. The label says it came from China with no return address or return slip. HOW CAN YOU BUY A DRESS SIGHT-UNSEEN, AND NOT BE ABLE TO RETURN IT?

Date of experience: January 13, 2016
Australia
1 review
7 helpful votes
Follow Rachael S.
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I purchased a ball / prom dress for my daughter (HUGE mistake) The beading on the dress is just horrible. In the pircture they are silver but the dress arrived with coloured beads that are disgusting. Make and shape of the dress is not straight. Waste of time making a complaint, they don't care. Also paid for fast delivery and actually arrived the day before the ball!

Date of experience: February 27, 2013

Overview

VoguePromDresses has a rating of 1.6 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VoguePromDresses most frequently mention and customer service. VoguePromDresses ranks 251st among Wedding Dresses sites.

service
5
value
5
shipping
4
returns
5
quality
5