Walmart MoneyCard

If you have unauthorized charges don't expect any help from them. If charges are still pending all they'll do is give you the phone number for you to call the merchants. If, within 2 weeks, the merchant cancels the charges then you get the money back. If the money is taken by the merchant then they'll investigate the charges. I told them since I don't know anything about the charges and I didn't authorize the charges, then they are fraudulent. So instead of paying fraudulent charges then try to get the money back why not don't pay it and deal with the merchant disputing them? Nope, the cardholder means nothing to Walmart Moneycard. They don't care if fraudulent charges leave you broke, they'll just give your money to anyone even after being told it's fraudulent.

SCAM SCAM SCAM! They don't know what their doing! Will keep your money hostage! Will keep asking for the same documents each time they are called for the status of the refund. India and Philippine call centers are awful! Reading scripts and apologizing are what they are best trained!

Walmart MoneyCard is a scam. They have altered my personal information before to try to lock me out of my own card! Now they are holding money from an order that was already completed. They claim the company is holding money and the company claims they are holding NO money! Walmart Moneycard is a scam!

They take your money, lie to you. You can't pay bills with this card, and they tell you that you can. I put my bill money in this card and now they tell me I can only make in store purchases, and I can't get my money back. Bull$#*!, $#*!s. Walmart for you. Learn the hard way sometimes. Walmart sucks.

They won't change your name. Months and months of sending emails with my marriage certificate, drivers license and mailing address to them. They just keep saying they never received it. And they just keep telling you to email them the paperwork to them then they will change it. It's been 9 months since I started trying to change my last name on my account. Enough is enough I'm done with them. I can't deposit any checks by photo because my name on my account doesn't match my legal name.

I purchased a air line ticket through myflightsearch. Com. It was fraud. They take your money and never book your ticket and they also never refund your money. I contacted my Walmart money card to dispute it. They said there was nothing they could do.

So I buy a Walmart money card, get home, register it n try n pay bills. Its not working. So I call customer service n they tell me its under a different name n soc. Sec. Than mine. I have the receipt but they still won't refund my $. Htf they get my stuff? From home, in my wallet, n then directly to them n its gone? N even tho I have the receipt, they won't pay me back? Wtf

I returned to the United States and needed to use a debit card. I went to Walmart and selected a debit card off the shelf. I had no problems using the card. However, there were too many fees. When I went to Walmart and added funds to the card, I was charged $3. Every month, I am charged almost $6. I have debit cards from banks that don't do this. I find the fees too much.

I should have checked reviews on this card. I use it to keep myself on a budget. I was transferring money weekly from my checking account. They say 3 business days. Never works that way. I made the deposit on the 6th, came out of my checking on the 9th and as of the eve of the 12th I still have no money. Customer service is a waste of time. I've called for other things to like, half the time I go in to deposit I get an error message that I can't make a deposit over $100 for my first time. I've been making weekly deposits for months. I call customer service and they say I have to wait until the next day for it to "reset". So I try to be proactive knowing my money won't transfer for 6 or 7 days and then I have to add another day for resetting. I've had this happen at least 4 times in the 2.5 months I've had the card. DO NOT GET THIS CARD. It will only bring you frustration.

I purchased a money card from Walmart, put 445.00 on it, kept the receipt. The money was never put on the card and when I tried to contact the Walmart customer service for the money card with the receipt, I was told that the receipt didn't match the card purchased. I have been fighting ever since, customer service won't help. I recommend that don't buy the money card from Walmart, they took my money and nothing but headache in return.

No customer service, web site down phone number not in service, wal mart says they have nothing to do with card WTF how worthless are these people we pay fees to use their service and get stuck not being able to use the card

On 7/29/21 I noticed fraudulent transactions on my account. I notified green dot by phone. I was told steps to complete to report the fraud and get back the stolen money. They said I'd have it back have the money back no later than 8/11. I followed all steps and waited to hear back I heard nothing I called and was told they received the documentation and it was being investigated. I waited called again. Same answer. I've called at least 15 times now. I've been put on hold for 30 min, calls disconnected, forwarded to numbers that never answered. It is 8/31/21 and now they're saying they didn't receive my documentation after I've been told four times on various dates that it had been received.
They are holding my money. $2900+ of my money is in my account that I now have no access to.
It's been reported to the BBB and FDIC.
They won't give me my money. This is illegal activity by green dot bank and needs to be investigated

I had my 401k deposited and they blocked my account. They said they had review this and I needed to send a picture I'd. The account they tell you to do this on doesn't work. I called to find out what to do and was given the wrong email. I called back they gave me the correct one. I called today to see if they got it. They said it was supposed to be front and back. I was never told that. They have stole my money and won't give it back.

I have had no issues until now, my account had funds, tried purchasing and was declined,ok so called the #. Got through 1x, didn't have my account #. So I have been trying to contact again,1 1/2 hrs later nothing. Been 2 days now now answer,tried chat same. Very frustrating!

Bought card 8/23/19 and my car was stolen morning of 8/24/19. WalMart Money card was in the car. Called the 800 number to stop the card and ask for a replacement. I was told they could not send ne a replacement card because they could not verify my identity. Of note within the past month I have bought a car and gotten a new job and had zero issues with identity verification. Asked to speak to a mananager and was told 'corporate' would have to call me back. Never happened... Have made several calls with no resolution while my money sits in some nebulous account and has had "service charges" deducted from the balance. Every call is connected to someone in a 3rd world country who barely speaks English. No corporate number available online. Huge rip off!

While Walmart money card is having tons of technical issues, I have been a faithful customer. One thing that is something I would leave is that I went to a Walmart store and used the ATM. I was charged $3 off the top for machine fee, and $2.50 for Walmart fee. I was at Walmart using their Walmart money card! Usually even banks don't charge fee's if your using their card and their ATM.

The absolute worst company to work with, terrible customer service and straight thieves. With in the last year my card was compromised three times. One time I just got the new card never used or even placed on the internet and the card was compromised (Walmart Money Card/ Green Dot Bank) were the only one's that had the card information. They have thieves I believe that sale your card information. Stay away from:
(Walmart Money Card/ Green Dot Bank) Period. Bad News

I received one of these in the mail yesterday. I figured it was a scam. How did I know? I received a similar card from a different company and did research on them via the internet, just like I did for this Green Dot Wal-Mart card. The word "scam" popped up way too many times in my Google searches. Also, usually cards associated with banks come with pages and pages of fine print. This one did not. The accompanying letter only asks for personal information and lists a bunch of (baloney) benefits. All these scammers want is your personal info in order to bleed your government benefits/paychecks dry.

It's thoroughly disgusting how many "people" out there are ready to take advantage of others' desperation during this COVID pandemic. Hoping there is a special place in Hell for these slimeballs.

Last week as I was getting off of work I got a notification that $500 was withdrawn from my account, I immediately locked my card and called customer service. I filed a dispute on the ATM transaction and today they informed me that they were denying my dispute and that I was not going to get my money back. I really thought my money was safe I've had this card for over eight years and I've never had an issue until now. I've re filed my claim and I'm hoping and praying that they refund my stolen money.

I've been a user for years, but the customer service the last 6 months has absolutely sucked. To make matters worse, my card expired in November. I called twice before it expired, because I hadn't received the renewal card and was told both times not to worry about it. Then I call again the day AFTER the card expired and was told that because it was already expired, they were unable to renew it so I'd have to buy a new card and they could only return my money to me by paper check in 10 days! They have my phone number, email address and physical address... yet they couldn't bother to tell me that there was a problem with renewing my card? No way... never again... I'm moving to Chime and AmEx Bluebird.

ZERO STARS. Don't get a Walmart moneycard. Is is a scam. Greendot steals your money. Customer support lies through their teeth and is unsupportive and extremely incompetent, and they barely speak English.

I lost my card and had to order a replacement. I paid my lost card fee and waited the 10-12 days for it to arrive. 12 days passed and no card, I waited a couple more days in case of a USPS slip up. Lo and behold no card. I call their CS, order another card that was supposed to expedited. That card failed to appear and according to FedEx it was never shipped. So now I'm going on 3+ weeks of which two paychecks have been direct deposited and I still can't get my own damned money! And they want me to order another card. I do believe I'll be closing my account instead.

When doing your taxes, you are told that the Walmart money card, allows you to go and, get your money off at Walmart. THAT'S A LIE! You are being scammed by both agencies, with the hopes of you placing your money on their card, and, you spend it with them. They do afford you the right to withdraw your money off the card, because, you're not even allowed to set up a pen number. Therefore, you can't withdraw, do cash backs, or anything. You only can spend the money, preferably, with Walmart, and, associates. It is misleading, and, down right criminally.