PepperReviews 75

NEVER AGAIN. I ordered one, unlined ultra sheer bra. It came out to $72.89 with shipping which I thought was obscene but I have such a hard time buying bras I thought I'd suck it up and give it a shot. In the end they charged me $99.28 for ONE UNLINED BRA because there's an exchange rate they didn't mention at checkout and I didn't find out about until they charged my card (it's possible I missed some fine print about that somewhere but if they're going to tack more than 25% onto the cost of an already expensive item I feel like they should make that clear). They will not allow me to cancel my order and basically told me I was SOL and could return it if I want. Just found out they also charge for returns. Honestly I don't care if the bra fits like a dream and is made of actual gold, I will be returning it and never dealing with this company again.

I purchased the set of bras to try out which said it came with a free bag (which I didn't need). Upon checkout it charged me for the laundry bag. I contacted customer service and asked if they could remove the charge. They told me that since it was my first time ordering and I used a coupon code that the free laundry bag could not be applied. I asked if they could just not send the laundry bag and not charge me for it but they would not do that. There was no fine print stating this…deceptive marketing.

The bras that I tried out did fit me ok but I was surprised at how expensive they are considering the thin material. I will continue to look for the perfect bra but it won't be from this company.

I guess it makes sense for the bra to be free of gaps the cups have to be basically flat. The cups are so flat that it serves as a minimizer and flattens my boobs to look even smaller. It's comfortable, but that's about it. I regrettably cut the tags off, so I am unable to return it for a refund.

Gone through so many bras and I have to say this is yet the best I've ever had. No gaps and no sliding down. Going to order more!

I was very concerned when I read the reviews on this site but I reminded myself that most of the people who take the time to write a review are the ones who are not happy and need to complain. I also checked the founders LinkedIn profile and it's not some unknown manufacturer from China/South America.

The quality of these bras are very good and they fit my small chest well. They smaller sized cups really make a huge difference. No gaps as promised.
The tags are pretty securely attached, so they can't just fall off. Over the last year their return policy has been updated and improved. I went and checked after reading the reviews on here. Thankfully I won't need return them.

I got three bras. The strapless one and two wireless ones. The wireless ones are so comfortable for every day. The limitless wirefree bra is the most comfortable.The Feeldgood wirefree bra (T-Shirt bra I believe) has sturdier cups but still comfortable. Gives me a tiny bit more volume. The strapless just sits so so well on my breast with no gaps even though I have barely any volume.

I definitely recommend WearPepper and hope they continue to bring out more bras.

I purchased a bra - I think the padding was so even it just flattened my breasts - but the bigger issue
Was the underwear I bought - within one wearing the fabric started to pull apart - leaving a rough texture

Pepper only wanted photos of the underwear which wouldn't sufficiently show the defect
So I purchased 3 pairs of underwear $18 each US with defective fabric that Pepper won't look at or honour a refund

I bought the pepper 3 bra bundle. Very, very dissatisfied. First bra the cup liners keep falling out while im wearing the bra! 2nd bra material is so rough that it rubbed sore on my skin! 3rd bra is ok just ok. Very over rated and if you try the bra you cant return! How are you supposed to know if you like them without wearing? 163.00 in the garbage. Thats what i think of them, Garbage...

I HATE these bras. I used their size guide and went by the descriptions and the images. The bras did that match anything they showed. They're huge, and they're overpadded. I'm small, and I'm OK with that. But these bras that supposedly match my measurements are way too big. I would never wear anything like them. Now I'm stuck with the bottoms that don't match anything I own. Taey are still sealed in the original packaging, but they can't be returned. If Pepper had a store, I might try them again, but I won't order anything else through the mail. And I haven't even dealt wih their supposedly poor customer service yet!

I order this for my wife I was skeptical about everything eCommerce online always finding ways to save money for them. First, the customer service isn't there they don't respond the right way, and when they do the letter is in bad grammar so I know they are not from a US company. The shipment is international so tracking packages would be insane and or nonexistent. Refund, of course, is nonexistent, this is a straight scam and gimmick for a quick buck stay away and go somewhere else. Stay away from this type of business. Never received the item, and received fake tracking attempting to recover funds.

BEWARE! This is not a reputable company to purchase from! I had a problem with all 5 bras I ordered. Their website is now saying my items are not eligible for return! When I emailed them, I was told that they aren't available for exchange as well. Before and during the order process there was absolutely ZERO mention that the thanksgiving sale were a final sale. Every ad I received in the mail, or saw on social media, and every page on their actual website, I checked them all for these "catch". In fact they always highlighted that all returns and exchanges are free and included. I feel completely misled and scammed. Their CS team was totally unhelpful. When I purchased these items they were NOT marked with "Final Sale" or "Going Going Gone" Sale. I only saw "Thanksgiving Sale Up to 40% Off". That's just very tacky if not absolutely wrong to restrict my return eligibility after the fact. If I missed it during checkout, fine, but that piece of information should NOT have been omitted in my order confirmation email, or I would have cancelled the delivery immediately. But nope, I continued to receive false reassurances about my product purchase and about their philosophy on women and self-confidence. Shame on them. My only fault was that I fell for the fit guide and return/exchange guarantees. FYI I have bras that are 32-34-36 and AAA-AA-A. My true size would have been 34AAA but their size chart doesn't support it. All my items were ordered in good faith. These are still very expensive bras despite the sale, but the customer service is beyond cheap. Please do your homework and read all the terrible ratings on BBB, SiteJabber and countless non-sponsored blogs! On their social media they block the customers that share their honest feedback and warnings. A reputable company doesn't have to do that. I will be adding my experience to the growing list of frustrated customers on these sites and I hope Jaclyn and Lia see it and are proud of themselves and their CS team for running such a scammy business. I want my money back.

If I could leave a negative star rating for customer service I would. The person I was dealing with clearly stated the colour of my bra did NOT match what was on their site due to studio lighting. They proceeded to tell me "I am being heard, this must be frustrating" and did absolutely nothing to reimburse the product. With the total of duties and shipping 3 bras would have cost me between 350-400 USD for the wrong colour bra. Please do not buy from pepper, safe yourself the disappointment.

I measured 3x - even had someone help me in my measurements - ordered the size that fit my measurements only to find the bra's and underwear do not fit. The bra would be fine unless I actually move my body - bend even slightly and I fall out of the fit - the underwear are so painful as they dig into my hip and leg I had to take them off mid-day and go commando.
And guess what? No return of the undies - not even the ones that I have never put on my body. And the bra? Well - if your gonna try it out remember to not take the tag off because if you do there is no return or exchange. How do you know if it is gonna feel right unless you actually experience it in motion.
Most uncomfortable bra and undies I have ever experienced.

I attempted to purchase bras online and wanted to use the new customer code for a discount on the purchase. I was not able to apply the discount originally to the order and so I sent an email after the order to explain my difficulty applying the discount code. Instead of receiving any helpful information I received a really snarky response back saying "haha we wish we could help". They offered no solution whatsoever nor any further customer support. I fully plan on returning the order just because of the poor customer service.

I ordered a few sizes to make sure I got the correct one. My closest size in most popular brands only have 34B, which is too big in the cup and too small in the torso. (I'm 33in in the underbust and 35 over the bust, which I understand makes me a 34B for most, but I'm telling you they don't fit!) The 36A fit me perfect. However, the design choices on these bras make them difficult to wear with actual clothes. For instance the "mesh all you" bra has a layer of mesh over the cup. The pictures make it look like it is all one layer or at least attached together, but they are too separate layers of material. So when you actually put on the bra, the mesh layer does not lay nicely on the smooth under-layer. The mesh isn't big enough to cover the cup, which results lumpy bunched fabric under my shirt. Why did they do this? Why have the mesh at all instead of just smooth fabric? Or at least attach the mesh to the cup so it doesn't shift around and bunch? The bralettes have a Madonna point right where the nipples are, so when you wear it, it looks like you are just braless and nipple free. Whats the point? (haha.) The strapless/convertible bra was satisfactory. I got the 34B so that it would fit tighter since they tend to slide down my torso when moving around. It felt snug and the cups didn't gap at the top so I'm happy. Haven't worn it for a full day yet, so we will see if it holds up.

Overall, Pepper bras is just ok. Not the most insulting bra I've ever been offered, and if they just fixed the problems above I would definitely recommend based on the sizing options. Looking at youtube reviews, I know I'm not the only ones with these complaints, so I don't know why they still do them years later. Whatever.

I've searched my while life for bras that fit and never found anything - until now! I am so happy with my purchase. They fit perfectly, so comfortable and so soft. Not too tight around my body and no cup gaps. I have never felt so confident and happy in a bra before. I was skeptical at first but am so glad I gave in! I will now buy all my bras here.

This is the first bra that actually fits me! I bought five different styles and love them. I'm half Asian so maybe that's the deal. Bras made for white women never fit me right. Wish these bras existed 20 years ago but better late than never! Will be buying more. The pink bra is Victoria's Secret 36 A with gaps. The yellow bra is a 36 AA pepper and fits perfectly.

I bought some bras that did not fit. Per Pepper's return policy, I returned them unworn and with the original tags and packaging, and they took FOREVER to process the return. Then they just said that the bras weren't in their original condition (HOW?) and wouldn't give me my money back. They did not provide specifics or proof that the bras were altered. I honestly have no idea how they couldn't be in their original condition since I didn't even try them all on! They have been giving me the run around for weeks. Their customer service is slow, shady, and impersonal. DO NOT BUY FROM THEM!

I wish I had visited this website before making a purchase of 3 different models of Pepper. Their design or shapes are so strange that they flatten boobs that are already small! They won't make one looks attractive at all from looking at the overall outlook whether one is wearing a dress or a blouse or T-shirt. The bras cover the outer sides of your boobs that don't need to be covered that much and the pressure from the middle part of the bra pushes part of the breasts out at the center, making it look bad from the shirt I was wearing, and I feel really uncomfortable wearing them all day. I purchased the everyday lace, the push-up, and the FeelGood Wirefree T-Shirt Bra. None of them make me happy looking at myself while wearing them. I will stay with Victoria's Secret.

Pepper is SO cheap. Despite all of the thousands of "use the code AUG20 for 20% off" ads I've scrolled past and signing up for emails to try to get a different discount code, neither of these codes took the right amount off of my total. When I applied the codes, my free shipping (which yes, I was spending $120) would disappear and suddenly be $9 extra. Jaclyn, just GIVE ME THE DISCOUNT you said you would. This was a very infuriating way to be introduced to the pepper brand. Hope the bras fit.
*Update* The bras did not fit well. I'm 30 yrs old (size 32AA) so I've tried many bras in my lifetime, and these were the most uncomfortable and unflattering I've tried yet. Idk how much the girls on the ads are getting paid to say they're comfortable lol. I will say the cup sizes fit my boobs, but the materials felt cheap, underwire was highly unnecessary and very uncomfortable, and the bra made me look flat- and I have bras that can give me lift, so it's not impossible to achieve in a bra! Hate spending my money on something that makes my small chest look smaller somehow, and feels horribly cheap on my skin. Would personally give the bras a 2/10.

I bought pepper and was super excited to have a bra that fit, no complaints until after a few washes the copper left green stains on my bra. I asked the company to exchange or get a refund and after weeks of chasing them down they finally responded and said that it was my fault. I "wasn't letting the bra dry properly", The bra needs to be air dried! How do you properly air dry!?! Will never by from them again until they fix this problem