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Wegho Reviews Summary
The company's reputation is significantly marred by consistent complaints regarding poor customer service and inadequate service delivery. Customers express frustration over unresponsive communication channels, including chat and phone support, which exacerbates their dissatisfaction. Additionally, there are serious concerns about the quality and thoroughness of the services provided, with reports of incomplete tasks and unsatisfactory results. While there may be isolated instances of positive experiences, the overarching sentiment reflects a pressing need for improvements in both service execution and customer support to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Really bad customer service.
I've been writing the chat and I'm seeing they are reading the messages but are not answering. I've been calling the phone number and nobody is picking up the phone.
I paid for 4 hours of service to clean the home and iron some clothes. Once I got home, everything was dirty and the clothes have not been cleaned. They only did the bed and a few things, it looks like they only worked for 30 minutes maximum.
If this is not solved, I will be reporting the transaction paid with my credit card as fraud to my bank as I didn't get the service done and they are not providing support to my inquiries.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members