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How would you rate WeightWatchers?
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Arizona
1 review
3 helpful votes
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I am a dietitian and have heard my clients using this app so decided to check it out. It was not for me. The quality of foods they recommend and try to sell you with fake sugars, preservatives are not actually healthy. They are advertising healthy to make a profit. Plus the app does not provide any information as to the nutrients you are getting. If you eat part of an avocado or some nuts it shoots your points through the roof making you not want to eat these healthy foods that are so good for you even to help with weight loss. I hated this app and when I went to cancel they actually charged me $45 more dollars to just cancel. All in the fine print. I thought I was signing up for a 3 month trial period and could cancel without penalty. Waste of money if you ask me. My fitness pal is free and gives you an idea of how many nutrients you are having too. The quality of our food matters!

Date of experience: July 7, 2021
Massachusetts
1 review
4 helpful votes
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Horrible customer service! Don't do it!
April 25, 2023

Horrible customer service. Called because I wanted to cancel my membership after trying it for the 4th time with no success and they said we can cancel it but I'm obligated to pay for the next 10 months. After explaining as a previous member, there were no lengthy contracts and I wasn't aware they basically said too bad. Never again and the diet sucks anyways with all the tracking. There are plenty of free apps that do that. Save your money and sanity, you get nowhere with customer service…

Date of experience: April 25, 2023
GB
2 reviews
4 helpful votes
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Not worth it
December 8, 2019

Really confusing. You have to choose one plan out of there plans and it was just too confusing. I ended up putting on weight. Will go back to Slimming World where I lost 3 stone. Plus if you sign their contract you cannot end it early unless you have a medical note, so even though it is not for me I am stuck paying until the end of my contract. Waste of time and money,

Date of experience: December 8, 2019
New York
5 reviews
21 helpful votes
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I never thought I'd see the day where one of the best overall weight and health management programs has a website and app that is as user friendly, intuitive and simple as weight watchers'

Simple search capabilities, huge data base of point values for foods and dishes at hundreds if restaurants. Easy to navigate

Makes tracking of points and activity super easy

Date of experience: January 10, 2017
California
1 review
4 helpful votes
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I have been on WW's since April 2010 and I use e-tools. I like using the tools, but getting there is half the battle. I have had the hardest time with them for the last couple of months and no one wants to do anything about it. They keep telling me the same thing over and over again and were very insulting. It's like there really isn't anyone there who understands the issues.

Date of experience: April 16, 2011
South Dakota
1 review
0 helpful votes
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Scam
April 25, 2023

Would give 0 stars if possible. Saw a 3 months for $5 ad, got charged $15. After one month with no weight loss, the app turned off so I cancelled my subscription. Found out i got charged for 2 more months. When I called to complain and request a refund for the past 2 months WW refused to do anything about it

Date of experience: April 25, 2023
Alabama
1 review
1 helpful vote
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I would give a negative star of I could. Do not sign up for anything or buy anything from weight watchers they will lock you into something and charge you monthly without ever using it! I could not get out of the so called contract I was snuck into and they refused to refund me! Had to cancel my card and get a new one to stop them from stealing my money every month! BEWARE!

Date of experience: August 16, 2022
180 reviews
906 helpful votes
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If you have to try one program, try this one... - During my medical training, this was the one weight loss program that was universally recommended to me by both patients and physicians. It is not a "quick fix" program and it involves real life style changes along with group support. This is not a fad diet plan (like protein only diets). I would highly recommend this site and program to anyone who is seriously considering losing weight.

Date of experience: February 27, 2008
New York
1 review
0 helpful votes
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Personal Agony
October 24, 2022

Joined the new personal point program and found it to be too tedious with very little results. When I did smart points(green plan), I lost 1-2 pounds a week. This new plan I was told has a slower weight loss, causing you to stay longer and pay more money. I went back to the green plan smart points plan and lost weight again. Everything is now tied to your phone app and I always ate healthy foods on smart points, but now they are giving you points for eating a healthy vegetable and activity, which I always did also. Any recipes have to be found on the phone and the new plan is not sustainable. I only regret paying the money up front. Never again.

Date of experience: October 24, 2022
Ukraine
1 review
0 helpful votes
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My breakfasts
March 28, 2021

Here I moved, for the first time started by going to the store and buying an apple cinnamon oatmeal for her morning breakfasts. The goods arrived and my morning, which gradually turned into a day, began with a wonderful breakfast of oatmeal. The taste is delicious, the setting is positive. I think that I will continue to buy goods from the range I saw. I am almost your regular customer.

Date of experience: March 27, 2021

Overview

WeightWatchers has a rating of 2.2 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeightWatchers most frequently mention customer service and point system. WeightWatchers ranks 14th among Diet sites.

service
36
value
37
shipping
17
returns
21
quality
29