• WeVideo

WeVideo

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Overview

WeVideo has a rating of 1.4 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. WeVideo ranks 172nd among Video Editing sites.

  • Service
    18
  • Value
    19
  • Shipping
    12
  • Returns
    13
  • Quality
    19

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
20
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How would you rate WeVideo?
Top Positive Review

“A Teaching Life Saver”

Cam P.
10/23/20

WeVideo has save my life. Teaching virtually is tough enough but having to teach editing that way, oh my gosh! WeVideo is easy to use and provides a viable solution to Premiere at least during virtual learning. I think the students are getting the information they need and having fun doing it.

Top Critical Review

“Laggy and unusable”

Deathstalker g.
8/12/24

I paid 100 dollars for a subscription, only to receive crap quality, and not even the full features. The software is so laggy that every time I try to play a clip, It says "processing" for 2 hours. Will never use again, wasted my money.

Reviews (61)

Rating

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Other

Thumbnail of user the.real.deathstalker2024
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I paid 100 dollars for a subscription, only to receive crap quality, and not even the full features. The software is so laggy that every time I try to play a clip, It says "processing" for 2 hours. Will never use again, wasted my money.

Tip for consumers:
Don't use this site. There are so many other web editors, such as CapCut, which are not only completely free but have even more features than WeVideo.

Products used:
$7.99/mo. Unlimited Plan, billed annually at about $100.

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Thumbnail of user frozensewage
1 review
2 helpful votes
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April 22nd, 2024

So $#*!ing laggy I hate wevideo always does random things I don't want it to do, impossible to import and find clips so unorganized and such a bad site I $#*!ing hate it > :(

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Thumbnail of user camp10
1 review
0 helpful votes
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October 23rd, 2020

WeVideo has save my life. Teaching virtually is tough enough but having to teach editing that way, oh my gosh! WeVideo is easy to use and provides a viable solution to Premiere at least during virtual learning. I think the students are getting the information they need and having fun doing it.

Thumbnail of user kenk344
1 review
1 helpful vote
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October 22nd, 2020

WeVideo is an easy-to-use cloud-based app that can be used on most devices. Digital workflow for WeVideo projects is simple and easy to understand.

Our school district is testing out WeVideo as a potential replacement for Adobe CC Premiere (and their $19.99/month subscription fee), and we are very pleased!

There are a variety of video tutorials that you can use to learn how to use the software. WeVideo is pretty much "plug and edit" and it's very easy to use with a short learning curve.

Definitely a great value for the money! WeVideo has been a pandemic program-saver for our high school basic video editing class.

Thumbnail of user trishab67
1 review
7 helpful votes
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November 22nd, 2020

The company offers a subscription and then constantly tells you to "publish", you'll need to upgrade. Customer service shamefully knows this and would not help me either: publish the one video that I needed for the $29.99 that I paid or get my money back within 15 minutes of purchasing. Ridiculous- use another company!

Thumbnail of user davidh9250
1 review
2 helpful votes
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October 18th, 2023

The minute I signed up for a 7-day trial I was charged $59.88. The same day. I can find no way on the website to cancel or even contact customer service. I cancelled my credit card instead because I don't trust this site and fear they will continue to charge my card without permission. I am disputing the charges of course. I signed up for the 7-day trial on Sept. 19 and was charge $59.88 on Sept. 20. I not for the website's dishonesty I may have continued with their service.

Tip for consumers:
They are a scam

Products used:
Video editor

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Thumbnail of user sitejabbers4
1 review
4 helpful votes
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May 25th, 2021
Verified purchase

Overpriced garbage that has a watermark even if you pay for it i hate this website windows movie maker is better and you should use windows movie maker not this trash i swear there are better editors available on websites wevideo sucks

Thumbnail of user lanishap
1 review
0 helpful votes
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July 20th, 2022

We have been paying our monthly fee regularly. The card on file needed to be switched. I went to switch it and they shut my account down and are now trying to force us to pay annually which is stupid expensive. This is unfair. We cannot get our content off their site unless we pay almost $500. This is a scam site.

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Quality
Thumbnail of user joshn74
1 review
8 helpful votes
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December 7th, 2020

Made an account just to try and save you. Spent hours editing a video for a school project only to find that for the free version, the maximum export time is 5 minutes, a fact they intentionally hide. Ended up having to get the cheapest plan, which was a monthly plan of $10. Annoying, but I had to do what I had to do. They then charged me an additional $5 just to export the video.
So $15 for an awful experience (as long as I´m able to cancel my monthly subscription). Do not use. Please.

Thumbnail of user chrisr566
1 review
7 helpful votes
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April 3rd, 2019

The night before a project was due, this company decided to inform me I had used some of their "Elite Elements" and that I owed an additional 15 dollars in order to publish my video. They provided no indication of which elements I had used to make my video, so I had to pay or end up submitting my assignment late. Then, a month after I cancelled on wevideo, paypal tells me I just made an automatic payment to wevideo. This company is a scam.

Thumbnail of user teresagreensprocket
1 review
5 helpful votes
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May 15th, 2023

Be careful! I bought a video editing package for granddaughter's school project in 2020, during Lockdown. I've just discovered that they have been taking money from my account every May for three years! Bank can reclaim this month's but not the previous two years. Watch out for this!

Products used:
Video editing package

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Thumbnail of user matejam
3 reviews
13 helpful votes
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July 11th, 2019

The pricing is deceptive and when on a free trial, you are not being told how much the features you get to use in the free plan would cost in paid plans. When you thus upgrade, you can end up spending hours working on a video and then when you want to upgrade to get rid of their logo discover that half of the video is gone, because you'd have to upgrade to the most expensive Business plan to keep those features.

There is no warning that this might happen, no nothing that could help you avoid this and maybe decide to just keep the logo instead. It's really, really unacceptable how this is done.

I was also unhappy with how the customer support dealt with this issue and how they refused to issue a refund because I asked for a refund through PayPal. They claim they cannot issue it because of PayPal, which is ridiculous to say the very least. The matter is now still open, but my decision on whether to ever use this service again let alone recommend them is short and final - NO.

Thumbnail of user lydiac232
1 review
1 helpful vote
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October 1st, 2022

I selected the $9.99 monthly option hoping to just cancel shortly afterwards because I only needed to edit ONE video and then I'd never need wevideo again. I was charged for a full YEAR! $119 USD. I am in Australia. That is $185! Just to remove a watermark. I am FUMING!

Thumbnail of user francisw72
1 review
1 helpful vote
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November 19th, 2020

This is a total top off for canadian customers. There's no reason in this world that wevideo is 4x more expensive in canada, what are they thinking, Canada has a few hundred people. I actually really like wevideo but unfortunately, I'm not four times as rich as an American.

Thumbnail of user urm14
1 review
1 helpful vote
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November 3rd, 2021

I bought the cheapest plan on wevideo to edit my youtube videos all was great until i made a video that took me like 5 minutes the video 2 minutes and i went to finish but then it said i ran out of publish time and i dont know way? But all i know that wevideo is just stupid now

Thumbnail of user joness35
2 reviews
3 helpful votes
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December 19th, 2022

OMG! I've never seen any other pathetic video editing software other than WeVideo...Terrible! Terrible! Terrible! So slow...a newly pregnant woman would come to full-term by the time, the videos get processing after importing them. Aboslutely useless video editing app.

Tip for consumers:
Don't use WeVideo

Products used:
WeVideo

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Value
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Thumbnail of user ernestl83
1 review
2 helpful votes
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May 23rd, 2021

Read the fine print and be very careful with this company as they advertise for $4.99 for a month and turn round to charge for a year making about $59.88. You have to create a log in account to try it out and the pricing change does not show up when you proceed to sign up for the membership. You having seen from their earlier pricing $4.99 won't recheck the price and will be caught with the bait and switch scam. They do not have a listed phone number and claim the charge is non refundable. How is it non refundable if you are not satisfied with their service? They are scamming people for a crappy service

Tip for consumers:
Do not use it unless you are willing to pay for each login or viewing videos you have been charged for

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Value
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Thumbnail of user se137
1 review
2 helpful votes
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October 21st, 2021

Site crashed, and my data went paaaaaaaaaaaaa. I know that the over all usage is good, but since it's a site, not an app, it was too heavy to do more than 10 min. Job. So if you are going to use it, make sure that you won't make it too heavy.

Thumbnail of user seanathong
1 review
7 helpful votes
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October 27th, 2021

I am very frustrated with this website. I worked long and hard on my video, feat. Kanye West- Homecoming, yet it cut me short telling me "Out of publish time!". The only way I can publish my video is by paying this company, while I could do the same thing at other websites for free! DO NOT RECOMMEND!

Tip for consumers:
To not use it.

Products used:
I did not use the website.

Service
Value
Shipping
Returns
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Thumbnail of user nadial29
1 review
6 helpful votes
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April 30th, 2020

From the get go I was skeptical. Started editing and everything looked fine but after wanting to export the video I needed to pay just to get one video I was editing for hours! Yeah, really upsetting and annoying...

I will sent proof of payment if they will assist but to make things worse it's also non-refundable!

Stay away! Also user experience isn't good at all! I just thought it was a glitch like PhotoPea which is free to use and awesome even tho it has it's up's and downs but WeVideo is definitely the opposite!

Very disappointed

Thumbnail of user sydneye10
1 review
3 helpful votes
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April 29th, 2019

It tells you that you will pay a certain amount monthly, and then actually charges you for the full year. They do not have a phone to call, so I emailed them numerous times, asking for a refund, and they refuse to respond. Do. Not. Use. This. Program.

Thumbnail of user ellad10
16 reviews
72 helpful votes
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May 13th, 2015

This website was okay. I feel that they should add more editing tools and an easy way to add real songs of your choice to the website. If they don't have an app, they should make one. Overall, it was a good video editing website.

Thumbnail of user adoracionh
1 review
10 helpful votes
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May 31st, 2018

I subscribed to this service a year ago for my daughter's school-related work. They sent me an e-mail stating that they were going to renew my subscription automatically on April. I immediately tried to cancel the subscription but the button didn't work. I tried to contact them by phone, they don't have personnel to answer the phone. You have to use the answering machine and state why you want to contact them. Or you have to use the e-mail, of course for delaying the answer and charge the price of the subscription of another year. Now that I could cancel it, they say that I have to pay for the year anyway. Don't buy it or they are going to play with you like they are doing with everybody else. Not only review this enterprise, fill up a complaint so they are going to learn from their dishonest business practices.

Thumbnail of user biancat3
2 reviews
13 helpful votes
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May 1st, 2017

Found it difficult to use to begin with. Didn't realize that when you pay for the use of this product you are actually enrolling in a monthly subscription and there are no refunds. Would not recommend this product. The whole purpose of this product is to edit a video so you can upload it to different sites in my case it was for school. Well I paid for 30 minutes but it never cut my 20 minute video and deducted for the 30 minute allowable for $10. Movie maker is free and a lot easier to use.

Thumbnail of user gillesl35
1 review
3 helpful votes
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October 22nd, 2020

After few days of trying, I'm still dealing with lots of error messages like Not allowed when trying to record.

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From the business

Make and share videos using WeVideo's cloud-based online video editing software. Available on Android, iPhone, iPad, Mac, PC and Chromebook.

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A S.
Typically does not respond to reviews

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