Overview
Why Unified has a rating of 4.3 stars from 273 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 6th among Ecommerce Tools sites.
Very simple to work with this team and streamlined process. Nice to be able to monitor all marketing activities to the dashboard rather than going back and forth in emails. Worth the money i paid with good results.
No one is answering on live chat on your website. My account manager is not in the office today and I'm not impressed.
Still giving you guys four stars because it's been fine until today, I'm not sure if it's the holidays or what but it's not Christmas yet.
John, we're sorry to hear that you had trouble contacting us through our website. Our normal business hours are from Monday-Friday 9 AM - 5 PM EST. During official holidays, we do our best to communicate about any longer than usual response times.
WhyUnified has been handling a majority of our companies and working with them has tripled our sales. We like being able to monitor our entire business from the dashboard and the work that they are doing is really transparent.
Troy is one of the big reasons why we are growing our business. We know that he works with the marketing team and that he does not physically perform all of the work, but the extensive amounts of information that he shares to improve our sales and the consistent updates that he provides while listening to our feedback is spectacular. If you choose Unified, ask for Troy!
I used them to manage my social media marketing for the last six months and I would rate them as good/okay.
One of the reasons I can't rate them as excellent is because I did have to pay for phone support in order to talk to someone which might have speed things up for me.
Otherwise, their social media marketing is top notch. They created an exceptionally stunning grid for our social media post which truley reflected who we are. The posts that they created had a lot of thought and planning put into it.
It took some time for followers to start finding our page. We opted out of not doing ads beause we did not have the money to spend. So over the last 6 months we gained about 2,800 real followers and about 15% of them turned into customers which worked out well.
Other than the phone support, this company is great and it is worth the money I spent over the last six months.
Maria, we're wanting to win that extra star from you! We understand that you've had an exceptional experience with your Social program and that you've had an exceptional grid that turns followers into customers in no time. We've taken your feedback for your recent marketing program plan changes and a member of our management team will be reaching out to see how we can win the extra star; go above and beyond.
I'm happy to complete this survey and share that I have had a good experience with this company. They took over our social media marketing and have done a good job having our ideal customers follow and engage with us. Positive attitude and great customer service.
Robert, thank you for your feedback. We are thrilled to hear that your social media marketing is producing highly qualified leads and we're happy to have you as a valued customer!
Love working with adam, he is one of the best people to work with there! Always answers my questions, shares really realistic expectations and just works with you one on one. My online store has been doing AMAZING since i have been working with this company and adam. Thank you for all of the effort.
I have worked with my account manager very closely and I would recommend the work that he does. Very educated, talented and smart. He has helped our business very much with social media marketing and taken a lot of weight off our shoulders.
Danyl, great! We're happy to hear that you've had a good connection with your account manager; we'll be sure to pass the feedback over to him so he can understand that every phone call and email truly makes a difference to small business owners.
We have been with unified for a few months now and they helped us transition from our website to a sales funnel which has been a big difference in how we sell in our business model. Working with you guys is a pleasure.
Signed up for a 3 month plan and gave it a shot, and they really helped my store and fixed a lot of problems. Not to my full expectations with wanting to earn $50K but I am happy with how far we have gotten so far. Would refer them to anyone!
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- Clearwater, FL, United States
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Business Highlights
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Derrick, we're glad to see that you're enjoying the benefits of our all-in-one marketing analytics feature that's included with our marketing programs. We would like to thank you for your business.