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Why Unified

Overview

Why Unified has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 6th among Ecommerce Tools sites.

service
101
value
100
shipping
71
returns
71
quality
99
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How would you rate Why Unified?
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Georgia
2 reviews
41 helpful votes
Follow Vern O.
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I hired Why Unified three months ago to help me market my small business. * my account manager, sent me the marketing plan the outlined what they planned to do to grow my business. The marketing plan stated that it would take two weeks to set up the system then we would launch the marketing campaign. Two weeks passed... three weeks passed... four weeks passed, and still NO launch...* avoided my phone calls and when I did eventually get him on the phone all he gave me was excuses and he was waiting on team to approve plan. After two months of excuses I decided to email a cancellation and refund request... they sent an email stating the cancellation process takes 2-5 business days... it has been 2 weeks and counting, and no response... * the managing director, will not return my emails, calls nor my $1300... JUST ANOTHER CRIMINAL COMPANY OUT HERE TAKING ADVANTAGE OF SMALL BUSINESSES.

*Personal information redacted by admin

Date of experience: November 13, 2019
Maryland
1 review
0 helpful votes
Follow emma d.
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My time with this company was absolutely fantastic. While there are things that could be better, the bottom line is that they helped me build up the business and reach my goal of selling the business. I searched for about a few months for a company that could help me accomplish this and me and the consultant that I spoke with vibes and spoke the same language. He understood my needs and helped me reach my goal.

The advertisements that they ran for my company were not just some basic ads but ads that really stood out from my competitors in a pretty saturated market. The team really understood how to find the right angle and make our products more superior. The marketing also did well and the end result was great. I invested about $20,000 in the ads over 4 months and we tripled sales and profit from when I was doing it myself.

The price point that is offered is very competitive and very hard to find. When I was talking to my consultant it was almost too good to be true.

I would recommend Unified. They will be the first stop when I build my next business in a couple of months.

Date of experience: June 2, 2022
Virginia
1 review
6 helpful votes
Follow Glenn R.
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Our antique restoration shop has been working with Unified for the last several years and we have had beyond an exceptional experience with their marketing efforts, their energetic team and the ROI they have impacted with our company.

We reached out to Unified during very hard times in our business. We were struggling to acquire prospects on a national level that were highly qualified and willing to spend $100K on an antique vehicle restoration.

Unified took an approach in creating a marketing plan that had the requirements that were needed to appear in search results for different states. It involved using search engines, social media, creating our website and managing every other marketing item for us from A-Z. While we were in dire need for quick results, Unified assured us that it would take time, but that it would produce results without incident in a few months.

Nearly after a few months, we started receiving calls from qualified prospects for our antique restoration services, following a year later, we have a backlog of 10 antique restorations for the next two years which we are unable to fulfil at this time but as a result of the trust Unified has built for our business, the prospects only want to work with us even if they have to wait.

I am willing to vouch for Unified and give a personal reference for anyone that would like to directly speak with me due to the fact that they are the sole reason that we are here today.

Date of experience: November 13, 2018
Mississippi
1 review
0 helpful votes
Follow Tracey D.
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Great job
April 19, 2022

I rarely leave reviews but this is well deserved. Since I've been with unified, my sales have really sky rocketed. They took the time to understand my business, customers, and created a very in-depth marketing strategy.

My store mostly had trouble with repeat purchases, and that was really the bread and butter of our business model. Customers loved our brand and products, but they weren't engaging with the email marketing that we had created. When we put unified's plan into place, it fixed everything.

Customers went from purchasing 1-2 products to 3-4 a month, and we finally broke being profitable.

I'm suprised that for the money that I paid that I got to work with my own point of contact which was pretty personable. Only exception to that would be the lack of phone support.

The dashboard they give you to watch the marketing progress is really good. In my other experences with people I've worked with, I'd just get a report once a month.

The designs and work that were done was above standard, and beyond what I expected.

Date of experience: April 19, 2022
Illinois
1 review
0 helpful votes
Follow George H.
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I've been dropshipping for the last year as a hobby on the side with not too much hopes for it. I bought one of those pre-made stores from a marketplace for a few hundreds bucks and it was a total failure. For anyone reading this, STAY FAR AWAY FROM THOSE PRE-MADE STORES. It wasted so much of not only my money, but time, effort and stress. I tried learning how to run ads on facebook by myself and it was a total failure. I never really liked marketing agencies just because of the stigma behind but them I signed up up with unified because of how affordable they were and I'm happy that I did. First month was slow, second was better, but then the third, fourth, fifth and beyond were really good and it has been getting better since. Jacob is one of the coolest marketers I've ever met and to the upper management that is reading this, he is a big reason why I gave this a full shot. One thing different this time around was that I used one of unified's store and not the junk store that I bought. My store from unified was very well designed, the products were really unique and they focused on solving problems overall which is what products and marketing should do in the first place. I guess this is where I went wrong before by selling products online by using pre-made stores that had products that were sold to thousands of other people. I found out the hard way that no one wants portable pet water feeders, LOL! Hope everyone has a good experience like I did with this company and I hope that my advice helps. Hope everyone has a good day ahead! Stay positive, and with perseverance, you will make it!

Date of experience: March 18, 2022
Florida
1 review
2 helpful votes
Follow Rodna G.
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I am using Unified Workplace but I am having an issue with logging into the appointment scheduler app on my Galaxy S9, it keeps asking me to enter the SMS code for verification but I never received the SMS code. Could someone help me with this?

Date of experience: February 18, 2019
Why U. Why Unified Rep
over a year old

Rodna, we're so sorry to hear that you're having trouble with SMS verification. Often times, this occurs due to the phone number being incorrect in your account. We've escalated this to our support team and they will be working with you right away to ensure this is resolved quickly.

Florida
1 review
0 helpful votes
Follow George K.
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Very personalize and I'm baffled that they include remarketing for free, i'm not even sure how they make money with this model of if this just applies for us but it is great

Date of experience: August 12, 2019
Why U. Why Unified Rep
over a year old

George, we strive for a personalized experience with each subscriber; we would like to thank you for your continued business.

New Jersey
1 review
0 helpful votes
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Latonya
September 7, 2021

The main thing I like about the software is all the options it provide to help grow your business or expand it. Endless possibilities in getting your company out there or pulling in new people.

Date of experience: September 6, 2021
California
1 review
13 helpful votes
Follow S K.
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***I will lead by saying simply do your research on this company and its owner. Magnify the importance of ANY scam related reviews, because they are accurate. Do not trust nor believe 5 star ratings. ***

I hired Why Unified with ONE objective of growing my social media presence. After a great initial sales pitch making glowing promises (beware of this!), and after paying over $3K+ for their services, ZERO milestones were reached. In fact, after wasting 10 months of time, with promises of improvement throughout, I had LESS of a social presence than when the engagement started. When I asked for an explanation around the lack of performance, and what my $3K+ investment had yielded, the question was escalated to senior management - names of people who you'll see responding to these reviews. In spite of numerous email and phone follow-ups over MONTHS of time with senior management, not a single email or phone call was returned, offering any insight into the problem. They simply washed their hands of the problem. This is an absolute breach of contract.

If you have begun an engagement with them, at the first sign of trouble, I STRONGLY advise you walk away. They will charm you with promises of partnership and improvements, which they simply WILL NOT deliver on.

*** Why Unified is NOT accredited by the Better Business Bureau. And, there are numerous online groups petitioning to report this company. Do not be a victim.***

Date of experience: May 19, 2020
Delaware
1 review
0 helpful votes
Follow Emma G.
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Been using them for my store for a while now and i would recommend them to everyone. They really took on my store from ground zero and helped build it out to where it is today with really good sales.

Date of experience: April 24, 2022