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Why Unified

Overview

Why Unified has a rating of 4.4 stars from 268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 6th among Ecommerce Tools sites.

service
100
value
99
shipping
70
returns
70
quality
98
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How would you rate Why Unified?
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Illinois
1 review
0 helpful votes
Follow Stuart A.
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Easy to work with.
February 16, 2021

I signed up, completed a few forms, and had a plan in my hands within the next few days. I liked this approach because with the plan everything is done so I got to see their level of service before agreeing to move forward. Been working with them for a few months now, it took a month or two to see traction but the pay off at the end is good.

Downside is that they don't include snapchat management which our business is really prone too. Hoping that will come out in the future since I had branching out to all kinds of different companies - managing them is painful.

Date of experience: February 15, 2021
Florida
1 review
36 helpful votes
Follow Frannie a.
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Register with you guys two months ago and we only get 60 leads in last month 25 which purchased service. Why such a low number in people buying? We have good sales persons? I need quick results and I need now. I told to Matt but he keeps telling that it will longer but this is Time l don't have. Get me 300 leads per month in the next month or I will cancel the service end of story no more excuses someone else will take my money and get good height in leads

Date of experience: July 19, 2019
Why U. Why Unified Rep
over a year old

Frannie, we're sorry to hear that you might be disappointed in the amount of leads v/s purchases that you've accumulated in the last two months. Quite commonly, it can take between two to three months for our subscribers to start seeing their marketing performance increase, which also includes your lead to conversion ratio. Keep in mind, this is a great proof of concept that the marketing program is on its way to excelling performance. We can see that your account manager has already clarified this concern with you and that your ratios have improved to date.

Florida
1 review
456 helpful votes
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Problems with my plan
March 10, 2020

The service has been good until this point... I am on a month to month agreement and certain things in my plan recently changed which removed phone support from the features we have and we have to upgrade to have phone support again or sign an agreement for a few months so our plan features don't change. This is not cool. Now I can only talk to my account manager over email.

Date of experience: March 10, 2020
Why U. Why Unified Rep
over a year old

Kyle, we're happy to hear that you've had a good experience with our marketing programs, but we understand that you're unhappy about your recent program plan changes. We'd like to take the opportunity to turn your experience around; one of our managing members will be reaching out to you shortly.

New York
1 review
5 helpful votes
Follow Anthony M.
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6.5 months with no ROI on a quoted revenue of $378K, then in 3 months quoted $7-10k per month with only $224 total dollars in 6.5 months. Deplorable results and failed customer service resolution.

They are holding my monies hostage placing me in a deficit

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
Follow Turner Y.
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Yes, I can recommend Why Unified. I started this online business with my wife and it has been how the sales man described it. I am unclear sometimes about what support is trying to say and I do not know if it is because I am a newbie or because it is a language barrier. My online account shows me everything and they do it all for me. 5 stars for Why Unified. Thank you Kevin for helping us get started with our business.

Date of experience: March 8, 2025
Pennsylvania
1 review
0 helpful votes
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Hit a pretty big roadblock but figured it out
February 28, 2025

I hit a huge roadblock. I wanted to use my own Walmart seller account, but they told me I couldn't. They made it sound like it wasn't a big deal, but it was frustrating because I had already set up everything in my name. Instead, I had to use my husband's Walmart account, which made everything take longer since we had to update all the info. That part definitely annoyed me, but I figured I'd roll with it since I had already committed.

The first month was slow. I won't lie—I was getting really nervous. Sales were trickling in, but nowhere near what I expected. I kept emailing support, and they reassured me that it takes time, but it felt like they were just telling me what I wanted to hear. Around the end of the first month, things started picking up, and by month two, I actually saw real profits coming in. By month three, I was making enough to see why people were saying it was worth it. It was definitely a process, but in hindsight, it wasn't that different from when I first started my own stores in the past—it just took time for the system to work.

Date of experience: February 28, 2025
Georgia
1 review
1 helpful vote
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I got my first batch of sales
February 25, 2025

I signed up on February 7th, so about two weeks in, and my store is up and running, and has already made a good amount of sales. I like how everything is handled for me. The dashboard is pretty cool and keeps me in the loop with all of my orders, the status, when its shipped and so forth. I am pretty impressed with how streamlined everything is and how everything happens behind the scenes.

Date of experience: February 24, 2025
Washington
1 review
3 helpful votes
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So far so good! No complaints!
February 21, 2025

I have some other businesses but i'm new to this franchise store thing. I'm just getting started, but the process has been smooth so far.

The first webinar i had with them was pretty informative but i was a little skeptical with all of the scammers out there and this sounds too good to be true. I sent hundreds of questions back and forth to the sales rep and he answered them all nicely, and sent all of the documentation i asked for. My attorney reviewed everything and gave me a greenlight. I finally signed up and the onboarding process and setting up the store took around 3 weeks.

My store has been up and running for 2 weeks now and i had a few sales but is looking good. I will probably update my review in a few months.

Date of experience: January 11, 2025
New York
1 review
1 helpful vote
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I'll be honest, I didn't even know what eCommerce really meant before I started with Why Unified. I've never sold anything online, never built a website, and never even considered running a business. But I kept seeing people talking about online stores, and I figured, why not give it a shot?

I started with Amazon, and for the first few weeks, I was convinced I had made a mistake. I checked my dashboard, saw nothing, and thought, this is too complicated for me. But then the sales started rolling in after a few months, and I didn't even have to do anything! Why Unified handled it all. Now, I own a real business, and I still don't fully understand how eCommerce works but apparently, I don't need to.

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Too early for a review
March 18, 2025

Just getting started so I do not have much to report good or bad. Nothing constructive either. Ask me for a review in a few months. I will give 5 stars because everything is going as planned. Thanks

Date of experience: March 8, 2025