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Why Unified

Overview

Why Unified has a rating of 4.4 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 6th among Ecommerce Tools sites.

service
103
value
102
shipping
73
returns
73
quality
101
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How would you rate Why Unified?
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Illinois
1 review
0 helpful votes
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Ok scammers it's time
September 23, 2022

'Whyunited' stealing from small businesses especially woman Owned businesses they promised to you increase sales but once you signed up paying $2000 then they will start screwing up never respond never answer keep charging your account tilll they emptied your account.

Date of experience: September 22, 2022
South Carolina
1 review
0 helpful votes
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Being honest they have the best competitive price for what you get, take it from someone that was paying $2,000 a month to a marketing agency and not getting results.

With we pay a lot less and it's one team taking care of all parts of our marketing

Date of experience: April 28, 2021
California
1 review
6 helpful votes
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Don't do this
May 6, 2023

Everything is automated and canned. Customer service is just a bot. Their marketing plan is 52 pages of useless charts and generic statements that most likely is the same for everyone and not tailor made just for you, and they still need a week to create it. It's actually all believable at this point, but you can tell the whole process is automated and nothing personalized. I worked with a guy named "Michael" who never responded like a human in chat. There's no phone number to call and nobody live to talk to. "Michael" even made a video of their generic sales plan which he managed to read his script nervously as if he didn't know what he was talking about. The plan seems good TBH until they ask for your banking info so that you can buy ad credits for social media. This is where the major red flag is. They sold us on Amazon which they said requires no advertising budget yet it's required for you to buy ads. You pay all this upfront money then get hit with extra money because you feel invested too far into it to turn back. This is a scam and the only positive reviews here are fabricated. Ad costs are minimally 300 dollars a month per platform, and you can't verify or have any control on how they spend this balance. You can't confirm they even made or posted ads. This is how they make money, and your monthly subscription. Don't give your banking info.

If you must give them a try, use a credit card and don't give them any bank info. Credit card disputes are your friend.

Date of experience: April 6, 2023
Florida
1 review
11 helpful votes
Follow Darrel P.
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I recommend them!
May 13, 2019

Platform works wonders for our business and we get the best of both worlds with the software and marketing. Getting the website up took a bit longer than expected but it was worthwhile with the great about of work that was put into it. Working with the team is pleasant and everyone is there to help. It's a bit too early to talk about results because it will need another couple of months but it looks on track. I would recommend them and I am happy to speak with anyone that wants to chat just please don't solicit me with other services as my time is valuable.

Date of experience: May 11, 2019
Why U. Why Unified Rep
over a year old

Darrel, wonderful! We're happy that you're taking advantage of all of the benefits Workplace and Marketing has to offer in combination. We would like to thank you for your continued loyalty.

California
1 review
0 helpful votes
Follow Mike S.
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I had a call with the sales team today and I must say that the offer is quite intriguing. I have shopped around many other companies and have not found a better offer. I am not a customer yet, but I plan on signing up sometime next week. Rick was very pleasant on the phone, and explained everything to me in a very cohesive way. He was professional, knowledgeable and patient with my questions. So far, a very good start. I will be updating this review as I try this company for managing the marketing for my online store. For now, 4 stars since I have not tried the service.

Date of experience: April 26, 2022
Colorado
1 review
0 helpful votes
Follow Ewdin M.
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Nothing short of a pleasure working with this team. They were very prompt with answering all of my questions, explaining how the plan would work, and launching everything quickly.

We're about a week in, and we're seeing a great cost per click, and really good engagement from shoppers. We've gotten a few purchases along the way, but I know that it will take some time to kick in.

Given the experience I've had so far with their team, I am nothing short of confident in the results that they'll produce.

Date of experience: October 24, 2021
Massachusetts
1 review
0 helpful votes
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What brought me to Why Unified was a large number of features included with their plans. Not only was having all of my marketing tools in one place convenient, but it also saved me money. The implementation team was great and exceeded my expectations by getting my funnel built faster than they said it would. I have done business with several marketing companies over my several years in business, and I will say that my ads with Why Unified have been the most successful. My representative is always working to optimize my marketing and has had my PPC campaign convert higher than previous representatives I have had in the past. Last week, my PPC conversion rate was at 42%! I would highly recommend Why Unified to anyone.

Date of experience: March 1, 2021
Illinois
1 review
0 helpful votes
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I've never had more of a hard time reaching my account manager during the holidays which is pretty important to our company. He mentioned that it can take 2-3 days to get a response during the Christmas holiday season...

Date of experience: January 2, 2020
Georgia
1 review
1 helpful vote
Follow Nils H.
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Megan at Unified did a great job with our social media marketing program. Having access to such smart and detail oriented individual is beyond what I expected when I registered. I've worked with many other social media marketing companies which just threw me in the batch and share an update once a month. Megan worked with me 1-on-1 to create the social media marketing strategy, explain how and why things were being done and performed all of the work. Our social media gained about a few hundred unique followers per week with several converting into customers and our social media posts were fruitful, purposeful and worked to not just post something but to ensure that they end up taking action with them. Unified has worked wonders for my social media marketing strategy and I look forward to using them for many other marketing elements we will be soon incorporating into our business plan.

Date of experience: April 6, 2019
Why U. Why Unified Rep
over a year old

Nils, we understand that you've had a good experience with Megan and we're happy that you've entrusted us to grow your business by using our Social program. More so, we're excited to see the performance growing through the program month over month. Thank you for your business, Nils.

Canada
1 review
0 helpful votes
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When working with the program, I get real pleasure, because this software is created by real professionals, it allows you to analyze all channels of information and draw conclusions that will later help to advance the project, increase conversion and get new visitors.

Date of experience: July 1, 2021