WigTypes

I placed an order and received confirmation then I received a notification that the amount was refunded to me so I have no way of following up but I feel lucky that they did not keep the money. Now I'll look to order from another site.

I ordered 3 wigs from them & one was severely damaged. It looked as though someone had taken scissors to it. I tried several times to call them but they never answer their phone. There is never a chat operator available even during the times they specify that one will be available. I emailed them and finally got a response asking me to email them the photos I had taken. The email address they supplied has servers that won't even allow you to email photos. I then emailed them a link to the photos and they will not respond to me. Had they tried to resolve the issue I would have been more than happy to purchase from them again as two of the 3 wigs were beautiful. Now I'm just pissed and will not only not be purchasing from them again but I will let me friends and everyone else know not to shop there. 

I am so thankful for the people that have left reviews and exposed this company cause you saved me from spending my money and being scammed by these scammers i will make sure to refer people to this page

I just received the 2 units Bobbie Boss Aimee and I am highly upset with the quality. I contacted them and told them the units are stringy and thin...and they tell me they inspect all of their wigs, etc., etc., and went on to tell me I can return them along with a 20% restocking fee. I will not be ordering from them anymore and might as well keep this trash rather than pay for shipping plus 20% restocking fee. Crazy...

Please do not order from this horrible place/ Website I place an order and their website stated declined, but of course these con-artist has the order amount pending in my checking account. I have notice that this scam has happened to others. I have already contacted my bank to dispute this order and I will be also be contacting the better business bureau to advise them of this website as well.

BE WARE do order from this place!

I have shopped here before usually with no issue and spent a lot. This time my order never came. I spent nearly a hundred dollars and they won't refund me or assist in anyway except repeatedly opening investigations. They are claiming ups told them that it was received but it never was and ups is saying it has taken them repeat tries FOR THE PAST TWO MONTHS to get any kind of response. Don't shoot here... if anything happens they won't help at all. I've emailed over 20 times. Try any other site but this one. Also I repeatedly asked them for corporate information and they refused to provide it. I'm trying to attach photos of all the emails but it won't let me. On my *******@antaresdavinci you can see the video of the email and the exchange with their trash snarky customer service representative. Just search my name *******@wigtypes to see how rudely and sarcastically they respond. It's disgusting.

I purchased a wig from WigTypes because of the low price and supposed "fast shipping". After a week I called their customer service line to get a tracking number and estimated delivery. He wouldn't give me a tracking number but insisted the wig had been shipped and would arrive the next day. All he asked for was my name which is VERY common so how could he even know he was speaking on the right order? I asked again and he repeated that it'd be here the next day and rushed off the phone. Another week passes and I call again. Same answer. No wig that day either. I dispute the order with PayPal and only then did they ship the wig and I receive tracking info. The wig never left their warehouse the entire time they were telling me that it was on the way. NEVER AGAIN.

Wigtypes.com is a scam – they claim to offer wigs at a sale price but they don’t have the supply to back up demand and opposed to being honest with you. They take your hard earned money and send you half your order and then claim they did nothing wrong. I called and was immediately drawn into conflict. I simply wanted to know when the rest of my order would arrive or if I would receive a refund for the 2nd wig. I spoke with a guy named Jay who said it wasn’t his problem. To do what I have to do (dispute it on my CC) Please save yourself the hassle and don’t buy from them.

It took about 2weeks for me to get one thing and by then I didn't even want it I was so pissed off I mean a week ok a week and some days is okay but two weeks no I new it was to good to ne true all o now the wig... needs to be on point

This company is absolutely ridiculous. If you take a moment and research, you will see they have the same issues with so many customers. Their prices are cheaper than comparable sites to lure you in. I had an issue where I ordered and the order got canceled. I called the extremely rude man at the company who was ridiculous and inefficient. After being short with me, he explained that since it was canceled I wouldn't be charged. And if so, it would cancel after it was "pending." Of course, they processed the payment and I never received a wig. I contacted my bank and they reimbursed me. In short, stay away from here and spend your money with a more reputable, customer service-oriented company.

For one free shipping would apply to order over 49.99, now it is 69.99. It is not worth it, they guarantee lowest prices that is a complete lie. Price are raised higher then other sites. They claim to have these amazing sale but it does not exist. The price stays the same all the time. The holiday sale the claim to have is the same price as also was. Customers service is terrible.

This place lies, and they have fake documents for refunds. I bought 4 wigs, I only got 3. They did not refund my money for this wig, and I did not get a replacement. This wig store needs to be shut down. Its full of crooks!

Do not order from this company. I ordered 5 wigs from this company. They sent me 4 of the same color wigs. I did not order 4 blond wigs. They just sent me what the wanted or had left in stock. When I sent them a email they said they will charge a 20% restocking fee. I refuse to pay for their mistake. I will never order from this company again. THey have lost a customer, but they probably don't care. Maybe I can sell them on Ebay.

I love the prices at wigtype. I would suggest that you order a product from Wigtypes that you are familiar with. If not, good luck on trying to return item. CUSTOMER SERVICE SUCKS.
You can not talk to anyone over phone. They don't answer via email. Live chat does not work. There are no instructions on how to return the item. My advise is to pay a little more from another company that has good customer service.

I have shop from them with no problems on my order being shipped. However, when revewing my totals I find that they don't add up. They are adding an addition $3-4 without you even noticing. They tryu to confuse you with some addition % off. Do the math and you will see the accounting is VERY incorrect.

They sent me wrong item an refused to receive it back even though it was their fault they do not honor their policies an when i told them i was going to give them bad review they removed my order from account.

Order was returned to them in error they refused to send the order back to me and they charged me a 20% restocking fee and $11.95 for shipping fee. Be careful they will try to keep your money without giving you anything

If I could give this -0 I would. The customer service is extremely rude. I would never order from this damn company again. Whoever that man is need to get fired asap. They took my money without my consent and refuse to call the merchant to get my money back. Never again.

This website is a scam. After I ordered my hair last week I never got a confirmation email and I put the right email in there. Also they logged me out of my email making it seem like I put the wrong email in there. They need to be sued.

I placed an order without doing proper research on this site, and I regret my decision. When I placed my order, although they immediately took my money out my account I didn't not receive an order confirmation. I waited a few days to see if I would possibly get a shipping confirmation I did not. So I'm oblivious to if my order processed or even shipped, but I know they took my money. I called customer service to cancel the order, and the caller was rude and rushed me off the phone.

They are terrible, I entered in my correct address. They sent it to an address that didn't exist and then told me my only recourse was to re-buy the product and they would provide the free shipping. When I asked to speak with the manager, I was told that they only speak Korean and that they had left the building. This is a huge scam!

I ordered on this website and at first my order wouldnt go through because it wouldnt let me put a different shipping address. I wish I saw the reviews before before depending my money with these d*cks! I called cause my order was being sent to philly and I now live in Boston and Im going out of town. Ups said they would send it to Boston if the company approved I called they were so rude and matter of factly said no they are not doing that. They basically only care about getting your money they dont value customers at all. Id you have an issue they will give zero f*cks and not help you at all. I have never been treated like this from any customer service at all! I am so angry right now I could scream, thats how frustrated I am at this point, they are so disgusting and disrespectful.

I purchased (2) Outre Glam Cut wigs from wigtypes.com for &18.00 plus &10.47 for S&H per wig. However i placed my orders separately (since had to have one!) Each order totaled $28.47, the wig color db/30' was not as it appeared on their website. I returned the wigs for a refund and, i received $12.79 per wig! They're answer to that was since i returned the wigs, i received a deduction of 15 percent because the wigs had to be returned back to it's warehouse. I'm out of $ 24.58, and yet had to buy the exact wigs elsewhere! This is the worst experience I've ever had shopping online. "Please stay far away from Wigtypes.com, they are rip off artists"!###!