Wink Beds

Amazing and comfortable experience! Should've ordered this weeks ago. My mattress was getting old and I couldn't fall asleep at night. After the first night on the Wink Bed I was Really impressed and fell asleep much faster and woke up without back pain.

This is my first time ordering this for my house but it's a second time placing the same order for two different address… reason why is simple… it is amazing quality, order, delivery and set up just do good. I wish I could do 10 stars but i say it's worth 10! Thank you! Orminia Santana

Allison was very helpful despite repeated problems with the phone connection.

Cannot rate the products yet. Used the bed only for two days. DeepSleep bundle just came in today- not used yet. Seems a bit too firm while side sleeping. I need to resolve that. Fine for sleeping on the back. My time for back sleeping and side sleeping is about 60%-40 %. I wonder if I would need to exchange for a medium firm.

Discount at checking very confusing. The box was in very bad condition. We took off the protective layer of plastic and the magic had already started so it was a little difficult staighting it up on the platform.

The mattress protector wasn't what I expected, was very lightweight and simple considering the price. Bed was nice but took longer to ship than they estimated. Would recommend, but seems very similar to the many other bed in a box companies.

If you are a plus size BBW and needs a bed to support your weight. Have no worries Wink bed got you. I'm 400lbs and this bed holds up very well so far. I just pray and hope it stays like this for years to come. Thanks Wink bed!

Good experience buying the bed. Delivery was quick and the bed matches the description on the site. A very good experience from ordering through delivery. Set-up was also a breeze although the mattress is HEAVY, but, that's due to the quality.

Easy and convenient. The shipping box was a little beat up making it hard to move around but the mattress was packed well and no damage. Definitely a two-person job to move it up 5 stairs. I did it alone but it was tough. Sliding around the house and up setting up was doable alone, but i wish i had a helper.

Wink bed customer service is great. I ordered the firm initially, but that ended up being to firm for me. I ended up exchange the firm for the luxury firm and the luxury firm is perfect for me. I'm usually a back sleeper, but on occasions I like to lay on my side. With the firm bed you won't be able to lay on your side it is too hard. With the luxury firm you can lay on your side and back.

The customer representatives were very helpful answering questions and matching the best mattress for me. I also contacted Mattress Clarity for more confirmation on the best mattress for my body and sleep preference.

I will have to admit I am a little bummed out with my experience. While getting ready to order the first mattress I feel like I was talked into something I did not want, but ordered it anyway. Dealing with one queen size mattress in a old house is a $#*! to begin with. Then we had two mattress and had to decide witch one to keep and which one to return. Dealing with 2 queen size mattresses in that same old farm house is an even bigger Bit-, you get the point. If you have a bad back and require a firm mattress do not get talked into a soft one. Save yourself some unwanted calisthenics.

Online chat was somewhat confusing. Bed was ordered on a Wednesday, UPS said it would be delivered Friday. When I called Winkbeds I was told "I'm looking at your order and it is currently in production." I was assured it wouldn't be arriving for at least a week. UPS delivered it the next day.
Go figure. But I love the bed!

I was excited to get this WinkBed mattress. Unfortunately, after using it for two weeks I have horrible back pain from the mattress. They have a "generous" 120 day return policy but you have to hold onto the mattress for 60 days before you can return it. The pain is so unbearable that I have to sleep on my couch until I get a new mattress. I understand that the mattress needs to "adjust", which is why they want me to wait for 60 days, but there is no question this mattress is causing me pain and I can't wait for 2 months before returning it. I bought a new one from a different place and will be shelving this one until I can return it for a full refund.

A wonderful mattress. I wish in the mattress description there was a warning not to buy it with a heavy duty bed frame - especially when you cannot return a heavy duty bed frame. I needed a platform foundation. If I was going to order a platform foundation, I would have to wait another 2 weeks for it to arrive. I shopped elsewhere for 50% less.

Slow.

The online buying experience was easy to do. Delivery was quick. The mattress isn't as good as I expected, but it's okay. I wouldn't recommend it to others and don't know how it got so many good reviews.

Start to finish- Immediate response to any questions. The mattress actually arrived in under two weeks. The sleep bundle arrived just before the mattress.
The sleep bundle is outstanding, the perfect accompaniment to the Wink.

This is the second wink bed I ordered after ordering our first one- Luxury firm mattress 2 years back. We are fully satisfied with that mattress and decided to order the Soft king version this time. Mattress came as expected and is softer but not the softest one my husband was expecting. I am little disappointed with the size of this king mattress as this is only 75x79 instead of regular 76x80 size which is misleading!

The company seems great and very responsive. I have no issues with the company. The bed however is no bueno for my body. I can't get comfortable in any position and I hurt way more now than I ever did with my older bed that I just got rid of. It's debilitating.

I haven't gotten a response yet but Im sure I will.

I googled Wink beds, placed an order, and had my bed in no time!

I got the queen Softer WinkBed." The delivery arrived within the timeframe stated. The only hard part was that UPS would not take it upstairs and I had to call a strong person to help me get the box upstairs. Once the mattress unfolded it expanded in just a couple of minutes and had no "new" odor. It is very comfortable.

You make it easy. But if you don't sell box springs, you need to make platform option more accessible.

First ever bed in a box. I found the box to be pleasingly heavy feeling that it meant quality. I wish I had video taped the moment I cut the plastic off the vacuum packaging it was fun to watch! Let it rest for 24hrs and then we slept on it. There was a bit of out gassing you could smell the first night but the second night you had to stuff your nose in it to still smell it. The Euro top feel is plush with the mattress still feeling firm. We are looking forward to more night on it.