Woot!. has a rating of 1.6 stars from 391 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Woot!. most frequently mention customer service, credit card, and phone number problems. Woot!. ranks 314th among Daily Deals sites.
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Love this site, I used to buy from them back in the day when it was pretty new and not popular. I recently rediscovered it after I stumbled upon daily steals, which is awesome too but not OG like woot!
Yes Amazon woot is amason company selling unused le defective merchandise they do not and phone send me texts lie a to wme over and over I need my purchase of shark shampooer and picked up, return pickup at my home for free refund my full payment
Update from previous review. After filing a complaint with BBB I received an email from Woot stating they would refund me my money which they did. It was a shame that BBB had to get involved but I was glad to get the refund.
After reading the reviews I canceled my order. Nightmare after Nightmare in the reviews. I had to email them 8 times and call them and no one responded until I called Amazon help. I will never order anything from them again.
I think the items they put on there for sale, they have very few in stock. And they are supposed to be a part of Amazon, so if Amazon has it in stock, why don't they have it in stock. And other people have tried to buy the same item I tried to buy, just to find out it was out of stock very shortly after it was put on the website. The item was the Pyle PDWR50B.
Products used:
Pyle PDWR50B
The customer service at WOOT.com is worse than bad. I received defective goods so I filed a ticket with them. The automated response said it could take up to a week to get a response. A week? What is this, 1993?
I did not hear back in a week, so I pinged them again. Another automated response saying it could be up to a week. Another week went by with nothing.
I pinged them again and finally after 19 days I got a response. It said I should contact P&F to get a replacement. WTF is P&F? I looked it up and it was Pepperl+Fuchs, a company I had not heard of. I dug into this matter on my own, with NO help from WOOT and managed to get it taken care of.
I will never buy from these monkeys again.
WOOT sells products at a discount but does not have the customer service to back up anything they do.
I do not recommend anyone buy from them, ever!
PLEASE, PLEASE, PLEASE do yourself a favor and GET OUT OF WOOT.COM. Bought a sound bar and like many others took a while till receive also like many others the item came in with a damage part in a poorly package.
Also like others, I contact them as soon as I opened the box and so far nobody answered and has been a month already, I really don't feel that somebody will contact me. It is actually a gamble, if you are luck you may get a working product.
Good luck to you if you even after read all these bad review, decide to buy something of this website.
The pic is showing the base of the speaker that came broken and the speaker just fell of.
Well I completely forgot about this review, but there is one thing that I need to say:
-After a long time, the company contact me and offer me a partial refund which I accepted. So after all I was satisfied with the ending. Just add one more star.
Tip for consumers:
The tip is DO NOT USE THE SITE WOOT.COM
I ordered a Ring stick up cam on August 24th. Woot confirmed the sale and gave me a delivery date. Based on this I ordered and received the Ring Solar panel from Amazon. The day after Woot's delivery date - 11 days after my purchase confirmation - they send me a notice the camera was never shipped. Now I have to repackage and ship the Ring Solar panel back to Amazon - which owns Woot!
I have ordered a JBL Charge 5 Bluetooth speaker (cost 146 USD), and actually received a JBL Flip 5 (cost 90 USD). Unfortunately enough, from Amazon I have ordered a 24 USD accessories (silicone cover for the speaker). That totals to 170 USD, not including shipping costs.
After 1 week of negotiations - everything they were able to offer me - a 50 USD refund, which is ridiculous.
I have also contacted Amazon customer support, and found out that woot is in no matter associated with Amazon. That is another lie from them (attached is the screenshot of the chat with Amazon rep).
I'm absolutely disappointed and would recommend to everybody never to buy from them.
Tip for consumers:
Do not buy from woot.com
I haven't had terrible problems with actual purchases, but I have been wary of Woot. I found them selling extremely old and pretty useless Chromebooks on their site way past their expiration dates. More recently, I found that they have a much more restricted return policy than Amazon itself, and also charge postage for returns. Can't say I lost much money with them. Just a few bucks. Nothing more. But I have decided to block Woot and ignore them. Given their return policy and their propensity to dump crud products, it really just takes too many brain cells to figure out if a purchase is a good idea or not.
I wouldn't give them 2 stars except that their brand piggybacks on Amazon, and I think that is somewhat stealthy, bordering on deceptive... despite all the cute monkies.
This is the worst company in the world to deal with. All they do is sell you juck and steal your money. The worest part of all they sell thru Amazon and they are just as bad by letting them get away with it. Don't waste your money and time.
I've just been "baited and switched" by woot. Bought a wall mount "kit" which was supposed to come with HDMI cord and screen cleaner solution w/cloth. Needless to say, I didn't get cord nor screen cleaner kit. They didn't even have the decency to notify me; prior to shipping, and give me the option to cancel! Only when I notified them did they offer an; "up to", $8.00 refund; in which I replied was unacceptable more than once. All I got was some automated responses asking which option did I wish to chose (2nd option was to send it back for full refund). I didn't have a problem with woot until now, so I didn't know the customer service only consist of email; nor that they weren't BBB accredited. So, buyer beware! I will now stop referring my friends to woot
I had ordered a router from Woot on 10/22/2015, I completely forgot about the order and suddenly realized that where is my order from Woot, so I decided to check my email confirmation they sent me and Track the package they said they had shipped via FedEx, according to the tracking information it was stuck somewhere according to FedEx, so I sent an email to the Customer Service at Woot and there response was there appears to have been an inventory issue with this item. I have issued a refund and it should post to your account in few business days. Wow how come then they shipped it and there was a tracking number. I do not trust them at all this is Fishy, if I had not caught this they would have taken my money.
I strongly recommend that others not buy from this company. I bought an Asus TF300 tablet from woot.com but received it damaged beyond use. Woot said go to Asus; Asus said go to Woot, Woot said it couldn't ship me another. In all, I will be without the use of a tablet or my money for about three weeks. That is, it will take woot.com three weeks not to do what it said it would do in the first place. Why take the risk? Instead, buy from a company that cares about you as a customer. This company will not even talk to its customers. How can someone pull customer satisfaction out of that. Amazon does, but it does what it says it will do. Woot does not do what it says it will do. I'm giving this company one star only because I have to give it something to post my experience. Ignore that single star. See a zero stars instead. Don't make my mistake; don't buy from this company.
We are a non-protfit agency that needs PPEs and I orderded 2 orders of 200 face shields from them. Received 1 box of 200 and 1 box of 10 damaged face shields. I have tried to contact them repeatedly about the order. They don't answer. They tell me they can't talk to me because they don't recognize my email address. It is all nonsense. In the meantime. They charged me for the 200 face shields. Very very unsatisfied.
Tip for consumers:
Buy from someone else.
Products used:
face shields
I've found some good stuff on woot, I'm never in a hurry to get anything so I don't care it takes about 7 business days for everything. Everything was as described. The shirts are great!
Never buying from Woot again. I bought some sweat pants. Maybe the sizes work in Japan, but not even close here. No way to return the materials. The website is down. Bat guano product quality
Tip for consumers:
Buy name brand electronics only.
Products used:
Sweat pants were unusable. Sizing was way off
Buy at your own risk. Misleading descriptions on products. Very low quality, you definitely get what you pay for, and then to top it all off, customer service is a joke, completely useless.
I ordered a package in Sept. Never got it. I've tried contacting them via their support page a minimum of 5 times with no response. Worst customer service ever!
Products are Always exactly as described from cool trendy t-shirts to kids games and clothes to unusual gifts. Never a disappointment with flat $5 shipping
Great site- I've ordered many times from them over the past year or so with no issues at all. Always a quick delivery, and they have a no hassle return policy.
I understand the low service/low cost business model they have, but if your order is wrong, or incomplete, they better have satisfactory service for a blunder like that. Crappy site.
If you are looking for a place to spend your money but not get any item you ordered in return, then woot.com is the place for you. I have purchased several items from them before and, even though they were a little slow, they always got my item to me as expected. That was most assuredly before they were purchased by Amazon. Now you can forget about any semblance of customer service. All you can do is type in a text box on their support page and hope and pray they get back to you (hint, you will be waiting a long time so better get comfortable). In this day and age, it is utterly unbelievable that a company could behave in such a manner and expect to stay in business. And what's even more surprising as that as good as their parent company is, they are exactly the opposite in every way. How does that even make sense? Do yourself a big favor and run, don't walk, in the other direction if you even think about purchasing an item from them. It is much wiser to spend a few dollars more on a more reliable and reputable site than to gamble all or nothing with woot.com. Do you feel lucky?
Tip for consumers:
Run, don't walk, in the other direction if you are even remotely considering purchasing an item from woot.com.
Failing site, won't answer emails, no one is happy with them right now. You can't survive in this economy when you $#*! on your loyal customers like this.
One deal One day.
Limited quantities.
I make sure to check this site each day, just to see what deal they're offering.
They normally sell a pretty decent item for a really good price. And, they also offer a flat $5 shipping rate, no matter how bit the item is or how many of it you purchase.
Great concept, but I've only "wooted" a couple of times. The things that I've bought have worked great and were at pretty good prices. But, I haven't really found myself buying items all that often.
Tips:
Tuesdays are double Tuesdays. You get 2 items for the price of 1.
I do love wootoffs though!
"wootoffs" they happen randomly. Basically it's woot selling off different items at suuper limited quantities. And once that item is sold out, it will move on to the next item, and so on. This all happens until the wootoff is done. Sometimes a wootoff can last for less than 24hours, sometimes it's more. I think it all depends on how many 'leftover' items they have.
Always a great website to get quality deals and fast shipping. I have never had a bad experience in my years of using woot. Thanks for all the awesome woot offs along the way.
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