World of Greenhouses

The appearance of the greenhouse we ordered seems to be good. The only issue we had was the shipping of packages (6). The largest box was ripped open while in transit. We have tried to do an inventory but cannot find any instructions or packing list for the greenhouse itself other that the optional anchor kit. It also appears the fasteners needed are missing as well. We will not be putting the greenhouse up for several months due to weather and the need for a concrete base. Again this is not the companies fault but probably the shipper, (UPS) as there were 12 different points of handling. It will just add more time for the reorder of any needed fasteners.

I purchased an item on a Friday and had to contact them the following Wednesday after getting no shipping information from them. 1 chat, 2 emails and 2 phone calls later I finally got a response promising a follow up with more detail -- that never arrived. I eventually contacted the manufacturer to obtain my shipping information and, after almost 3 weeks, am still waiting for the item to arrive.