I have ordered and prepayed 4 items, of which this unspeakable not-a-shop-at-all delivered 1 only. Then they started to string me along by saying first: oh, your ordered itmes aren't in stock and won't ever be again so, please, do use this other RELIABLE website and order new items instead of the prepayed, yet undekivered ones. Then again, again and again: oh, sorry, in spite of these being on the "reliable" website as "in stock", weeeell, they aren't. And for such answers I had to prompt them by e-mails because by themselves they wouldn't have notified me. After the 4th or fifth such incident I got fed up and suspicious that they just want to ovorstep the Paypal deadline so I'd lose to them my prepaid sum so I demanded back the price of the undelivered items and their handling, administrative and posting fee since those hadn't happened too. At the same time I started a partial refund process at Paypal since this co hasn't given me a single reason to trust them. Again the co has promised a refund within 3 days, than 10 days later AGAIN AT MY PROMPTING they wrote back that oh, with my paypal refund claim they have stopped their refund WITHOUT NOTIFYING ME. That was about 6 weks ago, since then there goes the paypal refund story because paypal strted out with full refund which is not my case. Meanwhile the co has asked me by e-mail to stop my paypal claim without giving any reason to it. Then some guy called Aron called me from Jerushalem and tried to feed me, that oh, it's really not their fault to take prepayments over items they don't actually know if they are in stock or not. A heartfelt retching to him and to all this rigmarole that can hardly be called a business but rather a scam. Not a single positive experience throughout this story, only mazochists with funds for throwing them out of the window should be "customers" of this site of horrors. I have all the screenshots of the e-mails between us for proof.

I wanted my Menora for Chanukha, but it arrived after the holiday was over.

Hi
Always with joy

They seem to have it all.
Will be back, for sure!

Nicely packed, fast shipping, will buy again.
TODA! G-d bless.

Publié il y a 3 heures
Attention ce site est une grosse arnaque

ATTENTION:
Apres avoir ouvert un litige auprès de Paypal, World of Judaica a enfin dédaigné répondre à mes multiples mails et appels téléphoniques. En fait, ils voulaient juste me proposé de clôturer le litige car c'est l'une de leurs conditions indispensable pour que World of Judaica puisse procéder à l'expédition de ma commande.

Or, d'après Paypal, World of Judaica ne respecte pas les closes dans les descriptions particulières Paypal.
Le fait de clôturer un litige entraine la perte définitive des sommes versées.

Les méthodes de ce site sont très suspect, et pour le moins très bien rodées. Un produit est manquant, en entraine un délai supplémentaire vous entrainant au-delà du délai de contestation.
Par ailleurs, ils ont mis en place une grande mise en scène d'avis positif. Cependant, il semble faire l'objet de plusieurs arnaques similaires.

Faire attention de ne pas tomber dans le piège.

Heureusement, j'ai pu me faire rembourser car je ne suis pas tombé dans le piège.

Appelez le service client vous verrez que ca confirmer ce que je dis. Vous ne serez pas dessus.

Cdt
Serge.

"Dear Serge,
Thank you for getting back to us.
Unforunately, according to company policy, we are unable to process and ship orders while PayPal disputes are open. We would be very happy to proceed with your order, but only after the dispute is closed. I understand that the dispute serves as a safety net for you, however we would be running a risk of sending an order and refunding it at the same time if we were to let it stay open.
I suggest the following: Let us proceed with your request for the challah board and remove the paypal dispute so that we can ship out your order. Once the dispute is removed, we can complete your order and ship it out right away. In the case that you still remain unsatisfied after the dispute is removed and would like to cancel your order, we would be more than happy to refund you the amount in full as long as the order has not been shipped. In any event, we would be more than happy to resolve this issue and make sure that you receive your order and are satisfied.
Please let us know how you would like to proceed.
Looking forward to hearing from you.

Kind Regards,
Mara Beck
World of Judaica Customer Service"