Wowcher UK

Bought a headboard - it never arrived, I discovered it had been damaged in delivery and returned to supplier. I didn't have time to wait for another delivery and requested refund. The merchant refunded wowcher. 2 months after purchase I have a wowcher credit to be used within 3 months. A timescale to spend my own money WTF I want the money in my bank account. Lucky for me it's £35 some folk lose hundreds. Take your gamble that's what it is.

Awful site.avoid at all costs.you wont get your money back.the prices are low because you dont get anything for it.hard to contact.no communication.had to give 1 star because you cant leave a review otherwise.no star us what they deserve

I ordered a apple watch that came with no box, no charger, wrong colour and it was a refurbished watch

I've been waiting for a refund for ages now from either wowcher or the company who supplied it helloreferbity. I am just getting fobbed off and am now out of pocket.
Wish I'd read the reviews before I brought

You buy items from wowcher, and you are left at the mercy of the companies that they advertise for. I have bought three items from wowcher; one I returned and was never refunded despite having proof of postage and delivery, and two I never received. All wowcher says is to contact the company, who repeated ignore me. Wowcher needs to be banned from providing their services. You buy the items advertised only to receive defective ones or never receive them with no refund. Either way, they are taking your money.

What a shambles this company is, nothing is straightforward. Apparently, you pay, claim the voucher on the app and have the items sent. I don't know how long it expires, once it does no refunds are issued, they give a credit note instead. They keep insisting you repurchase it again even though you don't want it. This simple request goes ignored. Refunds are not negotiable. This is a con and a scam. They've scammed me and are they scamming the store by holding their funds by not placing customers' orders? Regardless will warn people to avoid this unethical, thieving site.

You will find the exact same thing elsewhere much cheaper than the so called cheap price, i quickly found some garden lights, some garden planters and other things which were supposedly cheap on wowcher at a fraction of the cost on ebay

Paid for goods with pay pal got ripped of with goods that are nothing like the photo
Pay pal will not refund me because it was bought with a voucher
The sell wants another £35.00 to take it back
This is a scam

Purchased wowchers - 4 days before they could be redeemed. No dispatch, no communication from vendor. Wowcher finally refunded, but minus a handling fee and the entire cost of delivery for each item was retained. They're still advertising goods from this vendor too. Shows Wowcher are scammers too. Avoid.

Absolutely disgusted. Wowcher take your money then do not deliver. Do not use them, they are cowboys! You may as well pay money and burn it. I have contacted them for a refund but no answer and their form and other contact methods do not work on their website. They make it very hard for you. Deco Matters refunded me but Wowcher did not. Just about says it all really.

Very very poor site still waiting for my order should have ride on the 19th of August not arrived yet. Try and get in touch with them waste of time. I definitely won't be ordering from them again. Saying it's been dispatched you can't even track your orders

Placed what I thought a genuine order, didn't receive an email confirmation or voucher. Thought no more about it at that time due to effects of corona virus having effects on businesses. Some 2 months later whilst checking bank statements noticed wowcher had deducted money. Contacted via WhatsApp to be told as I hadn't redeemed voucher it had expired and no refund could be offered. A voucher I had never received
Totally unacceptable trading practices.
My honest opinion of this company "shove it where the sun doesn't shine" AVOID

I purchased a key board and mouse. It then charged me £3.99 for some thing and then demanded £3.99 for faster carriage on the 25th October. They are now saying delivery by the 14th November! Then they bombard you with unsolicited emails which you have to accept just in case you miss something about your order! Stay away these deals are scams. I guess my keyboard and mouse, if they ever arrive will be shipped from China, its the only reason why it should take three weeks to deliver! At least I paid by PayPal. I am going to file a complaint with PayPal and request my money back.

Bought a mystery jewellery item for £10 supposed to be of high quality brands pandora, etc but instead I got a cheap and nasty unbranded piece that would cost no more than a pound at poundland etc. I paid p&p too so extremely miffed at the company for sending out such rubbish.

The site is very confusing! If you click on something accidently the next thing they are deducting from your bank account for subscriptions you did not want! Heaven help you if you place a order and then cancel it! They have no customer service whatsoever and trying to get your money back which is the law within 14 days is virtually impossible! They just do not care and do not listen to you! I have been trying to get a refund which they insist on refunding with wowchers which I do not want!

CaseID *******

Bought a watch through Wowcher/Easy living or whatever their useless sister company's called. Watch arrived but the watch is stolen (still paired with its original owner).
Emailed Wowcher, someone called Noah picked it up. Helpful at first but then went silent. It's been months since they took my money and weeks since the watch was sent back. And now everyone's silent.

Disgraceful!

DO NOT buy from Wowcher.com. It is a rip-off. I had a very bad experience with them! I bought a voucher for a saloon, when I called the saloon they said I have to pay extra (double the voucher) and I decided to cancel the voucher! Here, what wowcher.com does is they give you credit in your Wowcher.com wallet instead of refunding you back to your original payment method. I didn't mind and I thought I would purchase something later. When I checked my credit it was expired! Because I had to use it within 3 months! So they took my cash, turn it into credit on their website, and took it out of my wallet (using the word expired) without receiving anything in return! To me, this is stealing! I tried their customer service, but they kept repeating, it is expired! How cash can become expired! And that was my cash! They literally took my cash out of my wallet!

I accidentally ordered 2items in August. Didn't know until I saw the two amounts had been taken from my account. Despite repeated contact I had no help. Today I was told they'd closed my account and I've lost £224. I'm on a small pension, which was why I was buying second hand, so devastated. I expect wowcher think that's very funny. I don't understand how its legal

Never buy from Wowcher there customer service is non-existent, they take over a day to respond on Whats App and when they do they refuse to compromise on a customer issue they have zero back up they have wasted a weeks' worth of calls & emails between us and the Alexandra house hotel in Swindon. This whole saga has left us out of pocket by £220 and caused my wife undue stress at a time when this is very unnecessary.

I urge anyone to think twice before parting with money to Wowcher,

Wowcher I doubt you have time to read your negative reviews but if you do this is reference order numbers, ******* & *******.

I ordered 2 tables. The supplying company also sent their receipts to me. There was a difference of £10. Wowcher had added on extra cost for postage and increased the unit cost. I spoke to Wowcher on WhatsApp. Their excuse? "you should never have seen those receipts". Why lie about the postage costs for a start? If you find something on Wowher, take note of the supplier then contact them directly. Don't be conned.

It's a real issue for me not being able zero stars on review sites when it comes to firms like Wowcher and the associated below men that use the portal. The products are all just repackaged landfill and the experiences are hollow and poorly delivered by terrible people. No exceptions. If there was ever an argument for strict business licensing in the UK it couldn't be made any stronger other than by the fact that this company is permitted to exist. It should not be.

The business was ukfurniture4u.com which as a legal entity doesn't appear to be a real thing. Also their unfinished website was crafted by handing a laptop and a rock to a chimpanzee and leaving it for half an hour to see what they came up with.

Anyone associated with the truly abhorrent endeavour that is Wowcher should be sent to permanent internment with immediate effect.

No matter how poor your experience, this company does nothing to help.
Rude and unhelpful, they support the merchant, never the costumer.
Shocking experience. I am now looking into the legality of their practices.
Use at your own risk!

Avoid wowcher, they're basically committing fraud. Took my money, won't let me use the voucher and refuse to speak to me. They've been sent multiple screenshots and messages with the issue and refused to engage and I'm now seeking legal advice to get my money back.

This website is a scam in the British history. Allowed to trade and continue publicly scamming people using cheap things. They are misleading customer when they are supposed to refund. They try to avoid their 14 day policy and tell customers that they don't refund. Trading standards must revoke their licence. The treatment you get from this company is bad especial when they responding on WhatsApp. They keep asking you what biscuits your reason for cancelling your purchase. But on their policy it says you got no reason to wxplain why are you cancelling. These are scammers do not try purchase anything from here.