business logo of XS

XSReviews 501

4.6
xs.com
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

The XS Group, known as "XS" or "XS.com," is a renowned Global Multi-Asset Broker that facilitates trading across a diverse range of financial products. Originally founded in Australia back in 2010, XS.com has emerged as a prominent leader in the FinTech, financial services, and online trading sectors. With licenses obtained in multiple jurisdictions and physical offices located across the globe, XS.com has established its global presence. Recognized for its cutting-edge trading technology and access to deep institutional liquidity, XS.com caters to traders, institutional investors, and brokers worldwide. Alongside its commitment to delivering a seamless user experience, XS.com also emphasizes the importance of providing high-quality relationship management and exceptional customer support.


xs.com
Eden Island, Seychelles
How would you rate XS?
grey star
grey star
grey star
grey star
grey star

XS Reviews Summary

XS.com has established a solid reputation among traders, particularly for its extensive range of assets and favorable trading conditions, including high leverage options and low commissions. Customers appreciate the platform's robust customer support, which is noted for being responsive and helpful. However, some users expressed concerns regarding the complexity of account types and the perception of being charged through spreads despite zero commissions on certain accounts. Overall, the sentiment reflects a growing confidence in XS.com as a reliable trading platform, with room for improvement in user education and clarity around trading costs.

This summary is generated by AI, based on text from customer reviews

service
157
value
131
shipping
2
returns
1
quality
189

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow Khalid M.
Unfollow Khalid M.
Share Review
Report Review

Trading FX
April 20, 2024

I tried out all the functions of XS. Honestly, the Forex market conditions stand out mostly among other kinds of markets.
There are tight spreads, low fees and high leverage up to 1:2000.

Date of experience: April 10, 2024
Despina I. XS Rep
over a year old

Dear Khalid,

Thank you for your XS feedback! We're pleased to hear you've explored XS.com and found our Forex market conditions favorable. Your satisfaction is our priority, and we're here to assist you further if needed.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow Rafael V.
Unfollow Rafael V.
Share Review
Report Review

Ability to trade crypto
April 20, 2024

It's essential that my broker gives me opportunity to trade CFDs on currency pairs and commodities. But also to CFDs of cryptos.
I have such opportunity here.

Date of experience: April 10, 2024
Despina I. XS Rep
over a year old

Dear Rafael,

We're glad to provide you with diverse trading opportunities, including CFDs on currency pairs, commodities, and cryptocurrencies. Your satisfaction with our range of offerings is paramount to us.

Best regards,
XS Team

Spain
1 review
0 helpful votes
Follow Alejandro T.
Unfollow Alejandro T.
Share Review
Report Review

My onboarding experience with XS
April 20, 2024

XS's robust regulation status is impressive! It acts as a magnet for new clients who are looking for a reliable, trustworthy and honest brokerage.
Their transparency is commendable, making it easy to find all the information regarding the trading conditions. Plus, the diverse range of account types contributes to a smooth onboarding process.
The registration was as simple as it can be. I got my acc approved the same day I filled out the form.
It is great that they have integrated chat, but talking with a real person instead of a chatbot is always better.

Date of experience: April 10, 2024
Despina I. XS Rep
over a year old

Dear Alejandro,

Thank you for sharing your XS feedback! We're glad to hear that you find XS's regulatory status impressive and that you appreciate our transparent trading conditions. Your suggestion regarding our chat feature is duly noted.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
Follow Mateo P.
Unfollow Mateo P.
Share Review
Report Review

Good environment
April 20, 2024

The platform is so convenient and comfortable to use. I like the trading environment and the multiple account setup that the broker has in place^_~

Date of experience: April 10, 2024
Despina I. XS Rep
over a year old

Dear Mateo,

Thank you for your review! We're pleased to hear that you find our platform convenient and comfortable to use. At XS.com, we aim to create a great trading environment with versatile account options for our users.

Best regards,
XS Team

Qatar
1 review
0 helpful votes
Follow Yousef G.
Unfollow Yousef G.
Share Review
Report Review

A popular platform.
April 20, 2024

I always love trading with a popular broker as I am sure they have quality.

Date of experience: April 10, 2024
Despina I. XS Rep
over a year old

Dear Yousef,

Thank you for your feedback! We're glad to hear that you appreciate the quality and reliability of trading with XS.com. Your support means a lot to us!

Best regards,
XS Team

Mexico
1 review
0 helpful votes
Follow Mauricio R.
Unfollow Mauricio R.
Share Review
Report Review

Trading is my side hassle
April 20, 2024

I have a regular job and can't focus 100% on trading. I believe that in order for you to be successful in something, you need to focus completely on it. There was a time when I was a full-time trader too.:)
But what I do know. I am still involved, but my trading strategy has completely changed. Instead of day-trading, I switched to position trading.
And I recommend XS and its trading terms on Futures for this trading style. The absence of swap fees is appealing and you can hold a trade as much as you wish without feeling the pressure from the swap commission.

Date of experience: April 10, 2024
Despina I. XS Rep
over a year old

Dear Mauricio,

Thank you for your insight! We understand the importance of adapting trading strategies to fit your lifestyle and appreciate your trust in XS.com. Your feedback is valued as we strive to provide a platform that accommodates various trading styles.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow Rafael Z.
Unfollow Rafael Z.
Share Review
Report Review

Enumerando pontos
April 19, 2024

Essa é uma plataforma de trading abrangente. Enumerando pontos nos dedos:
- cartão XS pré-pago com aplicativo personalizado para rastreamento de transações;
- alavancagem dinâmica, ajustada automaticamente de acordo com suas posições de trading;
- oportunidade de aprofundar-se na gestão de conta via PAMM;
- oneladas de ativos em várias classes de ativos;
- software MetaTrader;
E esses são apenas alguns aspectos sobre a XS. Há algo mais no site, e essa é a razão principal pela qual estou fazendo trading com eles. Não uso todas as funções, mas recarregar usando o cartão XS pelo portal é legal!

Date of experience: April 9, 2024
Despina I. XS Rep
over a year old

Prezado Rafael

Obrigado por seus comentários! Ficamos felizes que você tenha achado o XS.com abrangente. Nosso objetivo é oferecer diversos recursos e serviços para atender às necessidades de nossos traders. Sua satisfação é importante para nós e temos o compromisso de melhorar continuamente nossa plataforma.

Com os melhores cumprimentos,
XS Team

Mexico
1 review
0 helpful votes
Follow Manuel X.
Unfollow Manuel X.
Share Review
Report Review

I have been a customer of this brokerage firm for around 2 years already. So far everything has been positive. The broker does an excellent job when it comes to trading conditions. Let me explain them.
1. The spreads are very tight
2.The leverage is high and it is flexible, or to be presice, dynamic as the broker describes it.
3.Attractive account types

Moreover, the deposit and withdrawal process is smooth and efficient. I have never had any problems when replenishing my account or taking the money out from account.

Date of experience: April 9, 2024
Despina I. XS Rep
over a year old

Dear Manuel,

Thank you for your continued support as a long-term customer! We appreciate your feedback and are glad to hear that you've had a positive experience with XS.com. We aim to provide excellent trading conditions and efficient deposit/withdrawal processes for all our users.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow Bruno O.
Unfollow Bruno O.
Share Review
Report Review

Difficult trading week
April 19, 2024

Seven days ago, I decided that part of my trading would be related to futures trading. This is completely new asset for me and therefore these days were stressful for me.
I learned in practice that these assets have features related to volatility and trading conditions. But I must say that trading conditions can be assessed positively. Although I had some difficulties.

Date of experience: April 9, 2024
Despina I. XS Rep
over a year old

Dear Bruno,

Thank you for your feedback. We appreciate your engagement and are here to support you in your trading journey. If you have any questions or need assistance, please feel free to reach out to us at XS.com.

Best regards,
XS Team

Mexico
1 review
0 helpful votes
Follow Santiago F.
Unfollow Santiago F.
Share Review
Report Review

Platform
April 19, 2024

The trading platform is easy to use and definitely stands out from the other platforms!😁

Date of experience: April 9, 2024
Despina I. XS Rep
over a year old

Dear Santiago,

Thank you for your comment! We're glad to hear that you find our trading platform user-friendly and distinctive. At XS.com, we strive to provide an intuitive and efficient trading experience for all our users.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

The quality of service received is top notch and I haven't felt like I could get something better elsewhere, thats how good they perform!

Date of experience: April 9, 2024
Despina I. XS Rep
over a year old

Dear David,

Thank you for sharing your experience! We aim to provide the best service possible to all our users at XS.com. Your satisfaction is our priority, and we're here to support you in every way we can.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow Gustavo X.
Unfollow Gustavo X.
Share Review
Report Review

I was looking for trading account that would meet my requirements in terms of leverage. Here I got maximum of 1:2000.
And it was also important for me that broker was solid.
This broker not only has excellent reputation, but also provides some kind of institutional solutions for other companies. I don't know what it is, but it sounds cool.

Date of experience: April 7, 2024
Despina I. XS Rep
over a year old

Dear Gustavo,

Thank you for your feedback! We're glad to hear that you found a trading account with leverage options that meet your requirements at XS.com. We take pride in our solid reputation and the institutional solutions we offer, aimed at providing a robust trading environment for all our clients.

Best regards,
XS Team

Bahrain
1 review
0 helpful votes
Follow Khalid B.
Unfollow Khalid B.
Share Review
Report Review

I trade on mobile application
April 17, 2024

I have no problems with trading conditions and desktop version of platform. Everything is fine! By the way, I trade on MT5 platform. And some time ago I installed mobile version of this platform on my smartphone.
Of course, this is very convenient. I don't have to spend all day in front of my computer screen and I can be anywhere. At the same time, I control my trading orders.
But I can't say that this is convenient application. Interface differs significantly from desktop version and many features are missing.
Although on the whole I' m satisfied.

Date of experience: April 7, 2024
Despina I. XS Rep
over a year old

Dear Khalid,

Thank you for your feedback! We're glad to hear that you're satisfied with the trading conditions and desktop platform at XS.com. We understand the importance of mobile trading for flexibility, and we're continuously working to enhance our mobile application to better meet your needs.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow André I.
Unfollow André I.
Share Review
Report Review

I execute only through MetaTrader
April 7, 2024

I find both MT4 and MT5 equally good, and I am comfortable using either. Currently, I'm using MT5. I appreciate seeing a broker focused on these trading engines since I know immediately that the integration will be flawless. Hence, its execution.
With time, this became one of my conditions when choosing a broker. I was happy to see that XS is focused on these apps, and as I expected, the execution is incredible. I use the Pro account type, and in combination with the spreads available here, this platform has become my primary one. I enjoy trading with XS.

Date of experience: April 7, 2024
Despina I. XS Rep
over a year old

Dear Andre,

Thank you for your feedback! We're pleased to hear that you find both MT4 and MT5 equally good and appreciate our focus on these platforms at XS.com. We aim for flawless integration and excellent execution to enhance your trading experience.

Best regards,
XS Team

Spain
1 review
0 helpful votes
Follow Antonio U.
Unfollow Antonio U.
Share Review
Report Review

The way I see it
April 7, 2024

Have been trading using broker for a while. I like inclusion of various assets here, however the platforms options are limited.
In total,good broker,but pls add more platforms.

Date of experience: April 7, 2024
Despina I. XS Rep
over a year old

Dear Antonio,

Thank you for your feedback! We're glad to hear that you appreciate the variety of assets available at XS.com. We'll take your suggestion into consideration regarding platform options as we continuously strive to enhance our services to better meet your needs.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow Thiago Y.
Unfollow Thiago Y.
Share Review
Report Review

Eles certamente têm vantagens
April 17, 2024

Objetivamente, a XS tem vantagens se comparada a outros. A primeira coisa que me vem à mente e que os novatos verificam é o status da regulação. Bem, neste aspecto, a corretora XS se destaca!
No entanto, o que eles podem melhorar é dar uma visão melhor dos termos de trading em seus tipos de conta. Literalmente, tive que fazer as contas ao escolher o tipo de conta para começar a fazer trading. Como você vê, eles têm muitas contas, mas é preciso gastar algum tempo para ver qual a diferença entre elas.
Uma tabela visual poderia ser benéfica neste aspecto.

Date of experience: April 7, 2024
Despina I. XS Rep
over a year old

Prezado Thiago,

Obrigado por seu feedback! Ficamos felizes em saber que você considera o status regulatório da XS vantajoso. Consideraremos sua sugestão para melhorar a clareza de nossos tipos de conta e termos de negociação. Sua opinião nos ajuda a aprimorar nossa plataforma para todos os usuários.

Com os melhores cumprimentos,
XS Team

Viet Nam
1 review
0 helpful votes
Follow Nam W.
Unfollow Nam W.
Share Review
Report Review

Trading with a broker you can trust 100% with your funds gives you the comfort to relax and focus solely on your trading. XS broker is exactly this kind of broker for me. The regulation is fine, but how they handle withdrawal inquiries made me trust them completely. If your broker does not pay out your withdrawals immediately, that's a major red flag. At XS, I always get instant payouts whenever I place a withdrawal inquiry.
As for trading terms, I recommend at least the Pro account. The standard account is just average.

Date of experience: April 6, 2024
Despina I. XS Rep
over a year old

Dear Nam,

Thank you for your feedback! We're glad to hear that you trust XS broker with your funds. Providing a seamless withdrawal process is a priority for us. We value your input regarding account types and are committed to continuously improving our services to better meet your needs.

Best regards,
XS Team

Viet Nam
1 review
0 helpful votes
Follow Quoc Y.
Unfollow Quoc Y.
Share Review
Report Review

Cá nhân rt thích các điu khon giao dch đây. Lot ti thiu, np ti thiu,... đu hp lí.
Đòn by cao, ti 1:2000, hơi đáng s cho my anh em máu c bc nhưng cũng có nhiu ngưi thích phiêu lưu vi mc này. Mc spread n đnh, thp. Tài khon có nhiu loi không có hoa hng, hoc mc spread bng không.

Date of experience: April 5, 2024
Despina I. XS Rep
over a year old

Xin chào Quoc,

Chúng tôi thực sự trân trọng các đánh giá tích cực của bạn về XS.com. Thật hữu ích khi biết rằng các tính năng trên nền tảng đã mang lại lợi ích cho bạn. Đảm bảo sự hài lòng của bạn là ưu tiên hàng đầu của chúng tôi và rất cảm ơn vì bạn đã ghi nhận những nỗ lực của đội ngũ. Nếu chúng tôi có thể làm gì thêm để nâng cao trải nghiệm của bạn, vui lòng cho chúng tôi biết. Cảm ơn bạn một lần nữa vì đã chọn XS.com.

Trân trọng,
Đội ngũXS

Finland
1 review
0 helpful votes
Follow Juha Z.
Unfollow Juha Z.
Share Review
Report Review

Solid company
April 12, 2024

I'm sure that those who have made a choice in favor of reputable brokerage companies like XS should not pay attention to some minor drawbacks.
I want to say that all brokers have some disadvantages, but not all brokers have a solid reputation. XS is obviously professional and respected broker. That's why I opened account with this company, even though not all services work exactly as I would like.
But I'm confident in reliability of these services and that my money is safe here.

Date of experience: April 2, 2024
Despina I. XS Rep
over a year old

Dear Juha,

Thank you for your confidence in XS.com. We understand that no brokerage is without its minor drawbacks, but we prioritize maintaining a solid reputation and providing professional services. Your trust in our reliability and the safety of your funds is of utmost importance to us. We're committed to continuously improving our services and ensuring that your trading experience with us remains positive and secure.

Best Regards,
XS Team

Saudi Arabia
1 review
0 helpful votes
Follow Sultan F.
Unfollow Sultan F.
Share Review
Report Review

Cocoa's boom
April 10, 2024

Trading with XS I caught some part of the recent upward move of cocoa.
All is good with XS, maybe better to have a fixed leverage, but it was not a problem for me:)
Lets go cocoa!

Date of experience: March 31, 2024
Despina I. XS Rep
over a year old

Dear Sultan,

We're thrilled to hear about your successful trade with XS.com. While we appreciate your feedback about fixed leverage, we're glad it wasn't a hindrance to your trading experience. Thank you for your XS Review, and we wish you continued success in your trading endeavors.

Best Regards,
XS Team