Refresh Air Conditioning
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Refresh Air Conditioning

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Washington
1 review
0 helpful votes
Follow Rhys M.
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I've had google as my default search engine for 2+ years, nothing's changing there, when suddenly my browser goes to yahoo without me downloading, touching, or otherwise changing my chrome settings. I look this up on google.com to get actually helpful results, and it says I have malware. I've already completely cleared my browser settings, so that's not the problem. I've had the two pinned extensions for years and they haven't affected me. I don't have any other extensions. This is making my computer a) run slower, and b) increase the difficulty of send word documents (as a student) to anyone, saying the link was forwarded to 'null'.
Just for some ad revenue

Date of experience: January 28, 2022
Spain
1 review
4 helpful votes
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I've been with them since 2010, and in 2021 when you need them because someone is stealing your account, nobody helps. Don't call to the "premium" number, it's basically the same as sending a ticket and they will keep you the most possible time for them, so they charge you then. No Twitter support, emails taking 3 days to answer, support is missing. I am switching to another mail provider after this.

Date of experience: May 6, 2021
New Mexico
1 review
1 helpful vote
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Bias and uninformative
February 1, 2022

I have had an email address with yahoo since 2000 and I've often used them as a news source, but all they report on anymore is any dirt they can find on the republican party. There are people in all political parties that are corrupt but why only report those on the right? I want to hear it all... the good the bad and the ugly. At least be fair. It's so disappointing that they also got rid of their comment section because people can't even engage on their reporting.

Date of experience: February 1, 2022
Washington
7 reviews
49 helpful votes
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Yahoo is a fairly decent website business, but the design is outdated compared to other websites like Google or Bing. The news content is scraped from other websites and the search engine is powered by bing. For example, the site packs too many ads in its search results and email service. Additionally, there isn't any reason to use yahoo when there are better alternatives out there. Maybe I don't like it because I'm 15 years old, so I'm not really part of their userbase.

Date of experience: October 13, 2020
Indonesia
9 reviews
79 helpful votes
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Well...
July 15, 2011

Well... I have to admit I only use this website for their free email service & Yahoo Messenger. And it never disappoints me until now. I've been using their email service since 2001. Whew. Quite a customer I am :D. Otherwise the site was quite a bit fun. There are not so important news, celebrity gossip section from Yahoo OMG, Free game trial downloads, Yahoo Shine for your daily living articles, and of course Yahoo Answer, which is a very fun place to troll.(LOL). For free emails, Yahoo is the best.

Date of experience: July 15, 2011
Texas
1 review
0 helpful votes
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Best night ever! Brad was kind and accommodating. The chef made the night so much fun. Cocktails are half bad either. I loved the guava mojito. My server Catherine was new, but I could tell she really cared about her customers. Will be back

Date of experience: April 7, 2022
Georgia
29 reviews
102 helpful votes
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Nice way to read movie reviews and ratings all in one place. Old movies or new releases. I really liked it when they had the "Movie Mom Reviews" because they'd explain why a movie was rated the way it was and for what scenes. You can still learn a lot of what you're looking for though, even if they have taken "Mom's" reviews away.

Date of experience: September 23, 2010
Washington
14 reviews
9 helpful votes
Follow Charlotte T.
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I hate the new Yahoo mail set up, why change something that's not broken, the old style was much better and the adverts are a pain in the neck too and there is no way of turning them off. I think its time to look for a new email provider as Yahoo has completely ruined it now. Listen to your customers and revert back to the old way.

Date of experience: July 16, 2019
Georgia
57 reviews
76 helpful votes
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Not That Good
July 24, 2021

Yahoo News is just terrible. I do not recommend reading their news articles. I am not even sure why it even gets published. Yahoo Mail is another issue. Their spam filter is terrible and sometimes there are delivery delays which are more common than other email providers. Yahoo Business is an okay service but overpriced.

In my opinion, Yahoo is only good for their email service. That's about it. The other services you can live without. You can find better alternatives for them.

Date of experience: July 23, 2021
Illinois
1 review
0 helpful votes
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Through mediation, Chris took what is ordinarily a horrible experience, streamlined it and got us both (myself and my soon to be ex) to an agreement. He saved us time, money and emotional strain. He was masterful at identifying what we needed to come to terms with and moving us both to resolution. We had all matters - child custody, money and property resolved in 3 meetings! He really is great at what he does. The fact that he is willing to do it for a fraction of what he can normally charge as an attorney is amazing. It's a gift. He really helps people. He really helped me. Thank you Chris.

Date of experience: May 18, 2023
Florida
1 review
1 helpful vote
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For over 20 years Yahoo has been my home page. However, Every single article is written in slander towards Republicans and Trump. Yahoo has become a democratic Party marketing machine. I cannot trust what I read and could care less to read it because it is all from a position of scorn and hateful. Yahoo has lost all credibility as an independent news source in my eyes. I feel like I am reading news articles written by 22 year old impressionable liberal arts college students. Blatantly Biased and oblivious to the fact at how shallow and easy it is to see.

Date of experience: September 28, 2023
Georgia
1 review
0 helpful votes
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This is a warning for all senior's who whose Yahoo's email service. Don; t forget your password... because if you do you wont be able to get back into the account. My 77 year old mothers account was hacked and being used by someone other then herself.
Yahoo only has 2 options. Allow the account to go dormant ( clearly it wont with someone using it) or pass a security profile test to prove she is who she says she is, which at 77 she did not recall when the account was activated.
The query is bogus for seniors.
Yahoo does not seems to take hacking into their email services seriously.

Date of experience: October 11, 2021
Florida
5 reviews
2 helpful votes
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We ask specifically about insurance when we interviewed them they told us we were well covered and they never ever had a problem. See damages and today 4 months later they send me a release form to release them from coverage saying i did not have enough insurance. They offered 83 dollars but i have to release them no way... please spread this email make it go viral make them pay one way or another. I do not recommend - furthermore what was quoted and signed for they actually charged me 500 more4 when i complained they said they would not deliver my personal stuff - this is a HORRIBLE operation do not give them your money

+1
Date of experience: July 14, 2022
Illinois
15 reviews
79 helpful votes
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I've had an email account with Yahoo for more than 8 years and my issue with them is the lack of security that plagues the email system and their chat program. Yahoo also has terrible customer service with people that have nasty attitudes and if you're trying to get answers to something they're not very friendly. They need to really overhaul Yahoo's way of existing and just start over with people who actually give a crap about customer service and can perform their job right.

Date of experience: March 29, 2014
Colorado
2 reviews
12 helpful votes
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Honestly, if they would quit competing against Face Book on making F... Up changes and idiot improvements, it might actually be worth using! I use Bing A LOT! People tell me that it isn't that great, I use it for college and I have no complaints at all. My grades show the truth!

Date of experience: June 12, 2011
Michigan
1 review
3 helpful votes
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Worst site
July 13, 2018

Yahoo wants you to pay $20 to recover a $#*!ing password! It just blows my mind and the support system is $#*!, I cant believe there's not an easy way to recover your password like people don't change their numbers then you want to say "oops can't help you" this site needs to be shut down

Date of experience: July 13, 2018
Colorado
2 reviews
8 helpful votes
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Comments censored?
August 12, 2018

Having tried to post a comment many times, they never get posted even though everything in the process seems OK. I suspect Yahoo only allows selected people to comment. How sad. Also, they are partly funded by Wells Fargo. I'll never trust Yahoo again.

Date of experience: August 12, 2018
Arizona
3 reviews
67 helpful votes
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Annoying
November 9, 2022

I am convinced that Yahoo is full of idiots. I created a Facebook account back in 2007 with an email address set up 2 years prior and have lost access to my account due to the stupidity of Yahoo. FB doesn't even recognize my email anymore and I can't look in my Yahoo account for anything because they've deleted all of my emails. If you're that bitter that no one uses your services as much anymore just file for bankruptcy and disappear. It's like they're punishing people for moving on.

Date of experience: November 9, 2022
Texas
1 review
4 helpful votes
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FORCE FED ADVERTISING
February 5, 2018

If you have a 25 gig plan on your internet, Verizon Yahoo will force feed a gig of advertising a day into your e-mail. Opting out of the advertising or going full screen will not stop their %$#@. This was never an issue before Verizon bought them to increase revenues by telling the advertisers (who pay for these ads), that the ads were received by millions of people (who are being forced to pay for this &^%$) I am slowly switching all my e-mail to gmail.

Date of experience: February 5, 2018
California
1 review
24 helpful votes
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Why bash Trump
October 7, 2020

90% negative Trump news. With all the creepy Democrats that should get the negative reviews I can only conclude that Yahoo is but another liberal media base. They certainly do not represent the working class. All these Yahoo news contributors ( who are probably living in their parents basement) will probably be booted out someday and have to go to work. Some of them will probably change their views of the world at that time.

Date of experience: October 7, 2020

Overview

The overall reputation of the company reflects significant dissatisfaction among customers, primarily driven by concerns over perceived political bias in content and inadequate customer support. Many users express frustration regarding account management issues, including unexpected charges and difficulties accessing accounts, which they feel are symptomatic of poor service. Conversely, some reviews highlight the platform's ability to facilitate user comments, suggesting a commitment to free speech. However, the overwhelming sentiment indicates a decline in trust and credibility, with calls for greater accountability and transparency in both content and customer service practices.

This summary is generated by AI, based on text from customer reviews

service
121
value
101
shipping
48
returns
52
quality
100
+52