YellowPages.ca has a rating of 1.15 stars from 397 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YellowPages.ca most frequently mention customer service, year contract, and credit card problems. YellowPages.ca ranks 246th among Directories sites.
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Henry has put forth impeccable effort in our house painting. He is professional and meticulous! It was a pleasure working with him I would definitely recommend his workmanship!
I have been trying to cancel since the middle of December (it's now Feb 12) because my business is closing. I am still getting billed, and every time I call to discuss their cancellation, the department is "unavailable, but they will call you back." Despite giving them the number required to reach me each time, they insist on calling my business's front desk, which I am never at. They refuse to cancel over email, and unless this gets resolved immediately, I will be contacting consumer protection and reporting them.
I have been trying to cancel since the middle of December (it's now Feb 12) because my business is closing. I am still getting billed, and every time I call to discuss their cancellation, the department is "unavailable, but they will call you back." Despite giving them the number required to reach me each time, they insist on calling my business's front desk, which I am never at. They refuse to cancel over email, and unless this gets resolved immediately, I will be contacting consumer protection and reporting them.
Tip for consumers:
Do not pay these people. They lock you into contracts and then entrap you for a service that doesn't work.
You are better off paying a 12-year-old to help you with your SEO; you will get more real value.
I have had adds with yellow pages since my business opened 10 years ago
Allways. On authorized renewal
This past December someone decided to renew without contacting me when I called to complain. Was told I was locked in for another year. And couldn't do any. Changes or cancel
They left me with no other choice other then retaining a lawyer
Yellow pages became a huge money grab and unauthorized renewals. I want no business with them ever again
I purchased a listing then was given a completely different contact than I agreed to. I cancelled within the allowable times frame but they refused to cancel. I had to cancel my bank card to block future unauthorized withdrawals. Yellow pages is completely unethical and it looks like I should have just searched reviews as this is a pattern.
Money down the drain and absolutely nothing to show for it. There is a 0 conversion from the ads And they don't care about it because they have a contract that can't be cancelled. See attached - from my email received today after 4 months of paying $500 per month and in a 12 month contract
Our yellow pages account has reverted back to 2011, a couple of addresses ago and we have no images. If we try to sign in to YP business, its a black page on Chrome browser with an iMac and the same on the Chrome browser with windows. Every time we try to upload, it comes back with a technical error. Thank god we don't need Yellow pages anymore really.
Tip for consumers:
Contacting Yellow pages doesn't solve the problem they just want to sign you up with emails to clutter your inbox.
Did you know there is a difference between online and mobile online? I didn't and know I'm now being sued and supposed to pay dearly with my bank accounts being frozen, my assets ceased, and a lean put on house. The most, maybe, I can do is maybe get it down to the original amount if it can go to mediation. The lawyer I talked to said it sucks and they took advantage of you, but you verbally signed a contract and I have to pay not much they could do for me.
I should have stuck with my free Kijiji ad. This has been nothing but headaches and a waste of money. No one could find my ad I didn't receive a single phone call. I even lost money on a job and had someone put a review on the ad to see if that would help.
Stay away from Yellow Pages the dinosaur needs to go extinct. There are so many better options out there that don't take advantage of you.
Tip for consumers:
They are scam artist. They don't explain everything on anything and get away with it.
I used Yellow Pages for my business advertisement. It's simply SCAM & tried to get out of their contract & stuck for one year. NEVER EVER USE YELLOWPages for marketing. It's a SCAM!
Tip for consumers:
Too bad, minimum allowed one star, otherwise i will give YellowPages ZERO
Very bad experience with yellow pages never sign a contract with them they will tell you that you can cancel anytime but that is not true
And after they start telling you bunch of stories and everyone blame the others in the end they will rip you off
Bad management, they promise something and don't commit the their word! Will not recommend to anyone!
Tip for consumers:
They should not be allowed to offer online advertising!
Very Rude management !!
If you are a small, medium or large sized business, please check your bank statements. Make sure you are not being charged $400/mth for Yellow Pages. If you, someone within your company, a former director, or former owner of your company signed a contract with Yellow Pages since the 1900's, you are still be charged. Yellow Pages auto renews their contracts in the hopes their clients don't notice. They don't communicate, they don't ask you to renew, they don't provide any marketing, this company is hanging on by the skin of their teeth and they don't mind taking advantage of anyone who once associated themselves with this dinosaur.
Tip for consumers:
Don't allow yourself to be harassed by the Yellow Pages!
DO NOT use Yellow Pages for your business, hard to get a hold of, expensive and brutal customer service!
Dont even think about advertising in YP, you will have no leads at all, and when you will try to cancel the service, if somebody even answer you, you will realize you are attached to a 12 month contract, then you have two options to waste more money, to pay the rest of the contract in one single payment, or to keep paying monthly. Run away from these people. What a mistake I made!
Tip for consumers:
Stay away from them.
I set up an appointment with True Flame Gas Repair Services in Mississauga and Jeff came to repair my gas fireplace. After two minutes he suggested a remote starter for an astronomical price, to solve the electrical issue according to him I had. After opting out of his solution and telling him that I will call my electrician or another company. He stormed out of my house and he threatened me to issue a Violation Correction Notice so it will cost me a lot more. That he did. He is the one to come back to my house and charge me whatever he wants. I don not feel comfortable with him in my house. Now I am stock. Be aware of him and do not let him into your house. He is out to get you with the most expensive solution.
This is very unfortunate for all the responsible and professional service providers we have out there.
The only calls I get is from clients asking for another insurance company. Yellow pages sales people promised to help find you leads and after you sign up they disappear and I'm left with a $450 monthly payment. I would recommend advertising with Google or FB by yourself.
I operated a business for a few years, I have never missed a payment, I now have sold and closed my business, permanently. I closed the contract of advertising early which required full payment for the remainder of that annual contract which was five (5) months, I had no problem and paid it in full immediately. NOW LITERALLY 5 YEARS LATER THE BUSINESS IS BEING ADVERTISED STILL WITH INCORRECT INFORMATION SHOWING PERSONAL INFORMATION OF EMPLOYEES AND THEY DO NOT REPLY TO ANY CORRESPONDENCE. Imagine 5 years later after closing, yellow page still cannot complete what they agreed to after paying for closing my business account and still continue to mislead people about this business that no longer exists.
I do not recommend their service at all.
Henry has put forth impeccable effort in our house painting. He is professional and meticulous! It was a pleasure working with him I would definitely recommend his workmanship!
This is Raja Wholesalers CC, my phone number is *******199. I've been trying to sort this out for the last couple of months and I'm totally frustrated. On my Telkom bill, Trudon is charging me close to R5000 for a suscribtion I did not subscribe to. I've contacted Telkom on numerous occasions- which I do have reference numbers for and telkom says the case is still open and I need to contact Trudon. It's impossible to contact Trudon as whenever you try to call them it says they're unavailable. This is totally uncalled for, this matter needs to urgently be resolved. Also, I received another Trudon invoice which I also did not apply for. I did not have a discussion or confirm anything with Cheryl kannemeyer (subscription ID *******). This is a seperate issue aside from the one with telkom. These both matters need to be sorted out urgently- I'm going to ICASA complains, daily news and social media.
Kind regards
Suleman Raja
*******@vodamail.co.za
*******130
They had a call center call to promote my business and have qualified 10 leads call me per month for purchasing and selling homes in my area as i am a local realtor. 2 weeks in there was no leads so i contacted them directly wondering where and how the leads will be sent as i was yet to receive anything after the sales rep sold me the contract and they shipped me around to 3 different managers that would call me back. They had said the sales rep who committed to my year contract left the company and they do no provide leads nor ever had provided any leads to clients. So they wouldn't let me out of the contract and they terminated me with full pay for the year after it was obvious they scammed me to sign on for something that didn't even exist. I asked over 10x for the voice recording that they are in possession of to send to my lawyer to clearly show the promise of minimum 10 pre screened and qualified leads monthly for a year. There never was one lead sent nor any leads ever going to be sent as agreed upon with their call center rep.
Manager Charbel Abou Harb *******@yp.ca gave me a lawyer contact that would respond within 48 hours. That was 3 weeks ago and 6 emails later with multiple voicemails to contact me regarding the fraud they had done to me. Not one lead and hundreds of dollars spent with absolutely no leads in sight and thousands that will be spent over this term for absolutely nothing. They dont ever respond to any emails or calls its a literal scam from the beginning that im shocked i ever got myself into. At first i signed up for 3-4 leads per month at 90$ per month. Then when he told me about the 220$ package for qualified vetted and sent 10 leads + monthly I quickly jumped on that package to upgrade for more potential clients for the business. Not 1 lead was ever sent. Only thing I received is bills and more bills for absolutely nothing. Its crazy how a professional company like this would be scamming people in this fashion.
Tip for consumers:
I have read absolutely 0 good reviews on this company and what they are doing to scam people. Do not fall for their lies and scam calls.
If you ever call them, or they call you watch out. They called one day, got one of my staff and used her name as confirmation to enlist us in services we never asked for or wanted. Then they put an $1,100 CAD charge on my Bell phone bill. Then the battle started, I eventually got my money back, but not without a fight. SCAM, SCUM, SCABS AND SCABBIES!
Tip for consumers:
Do not every give them your real name, do not give them any information. There's a reason they're located in Quebec. Laws in that province allow them to run scams all across Canada.
It is no exaggeration to say that Yellow Pages is scamming people. Read all the reviews, they're actually accurate. You can't cancel your account, at least, not without paying for many months after you finally mange to get someone to cancel the account. I'm into for $1,000's with these guys.
If anyone reading this is interested in taking them to court, please get in touch.
The location in question was permanently closed but not listed as closed by yellowpages.ca After going there and finding it closed I tried to update with yp.ca so other people won't waste their time like I did, and after trying twice, both attempts were met with the error message "oops, something went wrong". Ya, something did go wrong, you aren't up to date and are un-updated-able. Brutal.
0 star. WORST CHOICE in my whole life.
Just don't put your money into trash can!
Their sales man called me couple times and I've checked with him whether I can cancel anything or not, he said yes. That's the only reason I did this ads. But they only save the phone call which I said "I agree" with the 1 year contract. So they are still taking money from my account every month, there is NOT EVEN ONE CLIENT From Yellow Pages from last 6 months! I SWEAR!
Tip for consumers:
Save your money!!
Date My Age is a phony app. It has fake profiles and fake "conversations." Also they will fraud your credit/debit card. After you buy a membership, the site says you can look at profiles. However I found out later that every time you click a profile they charge you money! Also they ask you only once if you want to buy more credits to talk to a person but after that they don't let you know when your credits have run out so they keep charging and taking money from your account.
I have had to open a fraud complaint with my bank. The site won't refund my money.
STAY AWAY!
Store location and products I find comfortable prices. Cigarettes and vape products
Sitting and Relaxing
Opened during holidays
You barely get any clicks or leads to your page. When you try to cancel they tell you you're in a 12 month contract and that's with waiting on the line for 2 hrs to speak with someone. Over the span of 1 year I've got only a total of 50 clicks to my page…madness! They claim their page generate over 15 thousand customers monthly…bull$#*!
Tip for consumers:
Such garbage service smh- waste of your hard earn money.
YellowPages.ca (YP.ca) connects you to Canada's businesses, products and services, providing all the information from the business directory: addresses and telephone numbers + videos, photos, email and web sites