I am very upset.
1. they never gave my my conformation email that I was supposed to get the moment I ordered my dress. I placed my order April 8th.
2. Going based off the description of the dress on the website my dress should've been here no later than May 10th. But still, I ordered my package a whole month and half ahead of time for my event. In the description of the dress it said that it would take 7-14 days tailoring time and with standard shipping it would take 6-10 business days to ship.
3.They gave me tracking number that didn't even work on USPS. USPS just says that item label created nit yet in the the system. And that they're waiting for more information. It also says it's a priority mail package, meaning that it only takes 1-3 business days shipping.
4. I asked an employee about this. Only for them to LIE to me saying that USPS already has my package? And is shipping it. Even then, it should already be here with their 1-3 day business day shipping
I message them AGAIN only for them to tell me that the tracking number THEY GAVE ME, is being shipped by a different company (JS express) but they never even told me that very important information until I asked. My package has been in transit for 14 BUSINESS DAYS as of right now (and still in transit). I am very sad because that is not was was advertised on the website (8-12 business days). I messaged them again, and they said the USPS will update it once my package lands in my country (usa). My package landed in ORD (airport in my country). Yet for some reason no update was made.
4. Not only does USPS say "Item label Created, Not yet in system. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon." Obviously they don't have my package,
Again, Zapaka never gave me my conformation email giving me estimated shipping date
5. My prom dress probably wont make it here in time for my event. I spent all this money for a dress I can't even return (its custom size, so I cant return it). Will probably will have to wear for graduation instead (if it even makes it in time for that) Wont ever be ordering from here ever again
Again, where is my conformation email that was supposed include estimated time of delivery? I need to know just in case if I need to waste even more money on a backup dress for a dress that should've already been here
:(
If you plan on shopping here for whatever reason. Buy your things about 4-6 month ahead + 20-25 days of just in case it arrives late. They have terrible shipping. The dresses are made in china and this site charges very expensive shipping ( I was charged almost $20). I've ordered from a different Chinese website before, spent $160+, and got FREE SHIPPING and my items came in less than 10 days. Zapaka needs to change the shipping on the description of their dress to 25+ days and not 6-10
https://zapaka.com/products/a-line-v-neck-spaghetti-straps-embroidery-green-long-prom-dress-with-slit?currency=USD&variant=*******1506&utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&utm_term=&utm_campaign=C*******0524效果最大化-homecoming&utm_source=adwords&utm_medium=ppc&hsa_acc=*******833&hsa_cam=*******592&hsa_grp=&hsa_ad=&hsa_src=x&hsa_tgt=&hsa_kw=&hsa_mt=&hsa_net=adwords&hsa_ver=3&gad=1&gclid=CjwKCAjw6vyiBhB_EiwAQJRops1vGyFZdxJa01mVS7TreHN1IKprIz4Jf-KF1RidP3xbxBhF3YJ9jxoCZ0cQAvD_BwE